Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
NTE.GLOBAL is an independent fan-made merchandise and proxy-purchasing store created for fans of Neverness to Everness. We bring together character-inspired collectibles, everyday accessories, and selected official merchandise in one convenient place for collectors around the world.
Our catalog includes plush toys, figures, acrylic stands, badges, keychains, clothing, cosplay costumes and props, posters, pillows, phone cases, jewelry, gaming peripherals, keyboards, keycaps, mouse pads, and more. Shoppers can browse by character—including Nanally, Mint, Lacrimosa, Shinku, Hotori, Jiuyuan, Chiz, and other NTE characters—or explore new releases and preorder items.
We work with independent creators, production partners, and trusted third-party sources, while also developing selected fan-made designs. Product details, available options, sizing, preorder status, and relevant sourcing information are displayed on each product page so customers can make informed decisions before ordering.
Orders are shipped internationally from our warehouse in China. Shipping costs and delivery estimates depend on the destination and product type. Once an order is dispatched, customers receive tracking information by email. Our team is available to assist with product questions, order updates, shipping concerns, and after-sales support through email and WhatsApp.
NTE.GLOBAL is built by fans for the NTE community, with a focus on expanding character collections and making harder-to-find merchandise more accessible.
NTE.GLOBAL is not affiliated with, endorsed by, sponsored by, or officially authorized by Neverness to Everness, Hotta Studio, Perfect World, or any related rights holders.
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
They do deliver products and are largely decent, but product quality varies as well as the visual accuracy of the item. For the price however, it is worth it in most cases. Expect a slightly longer delivery time as you have to factor in production in most cases. Products are made by third parties and thus is responsible for any issues listed. I believe the business means well.
Decently fast shipping, considering the location, tracking worked the whole way! Did not receive an item but they made it right and sent me a new one! Will do business again.
The items I ordered showed up in good condition and on time, so I'm pleased with that. However, I would put a small word of caution to anyone ordering body pillows: double-check the design after changing the pillow material. I got a different design than the one I wanted due to this oversight. I still got one of the designs I was thinking about getting, so I didn't send it back, but it was a surprise to see a different design than the one I thought was going to show up.
Items were as described, packaged carefully and shipping time wasn't bad. The only reason I'm giving this 4 stars instead of 5 is that I made a mistake and had the wrong address listed for shipping. I realized my error and contacted support asking to change it as my order had not shipped yet, I got no response from support until the day after my order shipped, apologizing and saying that it was too late. Luckily the incorrect address was someone I was able to have ship it to my correct address, but if the request had simply been answered in time that wouldn't have been necessary.
I've been surprised by the quality of the items I bought. That was a good experience and I'll probably buy again later. Please make a iroi body pillow , we REALLY need that, please iroi !
Ordered a pillow case and pillow insert… I got the pillow case but 2 weeks later still no pillow insert, I STILL havent recieved it yet, I also didnt get a track n trace, nothing, so no way to track anything or knowing where it is… I will adjust this review if I still recieve what I order…
EDIT: After 2 months package finally arrived, took this long duo the size of the package! Everything in the package was clean and looking very beautiful! Worth the wait!
29 juin 2026
Réponse de NTE
Hello, the pillow insert is quite large, which will result in a longer shipping time. We have sent you an email to explain the situation and offer our apologies; we would appreciate it if we could stay in touch, and we hope for your understanding.
First things first, the most important part is that the item actually arrived at my doorstep (I ordered a Lacrimosa phone charm). The tracking number provided didn’t work for its journey from China to Canada. But when Canada Post got my package the tracking number was usable. It arrived in pristine condition with no damage whatsoever.
However, the phone charm did not have the black thread connected to it that’s used to tie it to a phone case like advertised. Rather, it had a keychain hook that is too thick to fit into any holes in the side of a phone case.
Luckily for me, I had one from a different phone charm and I was able to swap them and tie it to my phone case, but this would be a major issue for those who ordered and don’t have a spare threaded loop.
The quality of the phone charm is pretty good. The print is high quality and the acrylic seems durable enough. Though I am confused as to why the print wasn't protected in a layer of acrylic. Its exposed on one side which risks chipping of the print over time. Eventually the design would be ruined if left as is. Take this with a grain of salt, but i think all acrylic keychains and charms are like this.
My solution would be to put a piece of tape over the exposed side to add a protective layer over the design, preventing everyday wear and tear.
Overall, a good experience for me. However, tracking numbers, accuracy of the item advertised and item quality needs to improve.
3.5/5 stars.
29 juin 2026
Réponse de NTE
We sincerely appreciate your patient feedback. We will actively report this issue and strive for improvements in the future. If there are any quality issues with your product, please contact our customer service team; we would be happy to provide a free replacement to ensure you have a better shopping experience.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.