NuBrakes Mobile Brake Repair Avis 

Horrible Experience. I had heard very positive reviews from friends. I scheduled the appointment and was impressed with the ease of scheduling and transparency of pricing. Received my appointment confirmation with the time window. Took a day off from work and 2 hours before the end of the time window I get a text saying due to unexpected technician shortages they had to cancel and wanted to reschedule for a week later. Get out of here! That is pathetic service. Oh well.

Had a great experience with Brian and his team from NuBrakes. Installed my brake pads and rotors in less than 30 minutes.

Told me I have another 2 months on my rear set. Don't get that kind of honesty from service shops. Their rates are fantastic as well.

I recommend them 100%. They come to the house as well.

Pablo was wonderful. He could’ve just told me yeah we need to replace your pads but he said they’re really OK for at least another X amount of miles so I appreciate the honesty and I will definitely come back to you when I need to get my brakes actually changed.

I'm giving Moa a 5 star rating. Besides being very knowledgeable, his people skills are exceptional. I will be back. Nina Emery

Once again Nubrakes showed up and showed out! Thank you Marcus!!! 💪🏾💪🏾💪🏾

I called Nubrakes out to my house because my brake light kept coming on along with my traction light. He came to my house promptly. He was very polite, and his work was very fast. He told me that my brakes were fine and that I was probably having a sensor problem. I took my car to Nissan, and they told me that it was not a sensor problem, but my brake caliper was leaking brake fluid. So, I am having to let Nissan fix it.

This is my first time I use Nubrakes to replace the brakes for my 2016 Infiniti. Starting from getting a quote inline and schedule an appointment, it was smooth and straightforward. The mechanic (Josh) came on time, friendly and professional, he replaced the brakes in less than an hour. He did an excellent job, I paid the repair as quoted, no surprises! I am very happy with the service and I recommend to everyone.

SUBARU OWNER
I think 2 stars is generous. It is specifically for the friendliness of the people. Really nice people. The service itself is regrettable. I have a family, and tried these guys out to save money. I paid for brake pads all around and an oil change and tire rotation. The first tech did not reattach the caliper on my front brake. He also swapped the position of my drivers side tires only, for my rotation. They refunded the money for the rotation. They wanted to send the same tech out to fix the problem. No thanks. The second tech was shocked that the caliper was not attached and let me know the problems I was experiencing was from that. He replaced the front pads and threw in free rotors. Since then every time I brake my car grinds to a halt and shakes at high speeds. I took it to the dealership and they let me know and showed me that the aftermarket rotors they used were not the size of the OEM rotors but were larger and that’s why it was grinding, but at least I was safe. They showed me how the caliper had knocked of the balancing weight causing the shaking and were nice enough to rebalance it. They recommended getting new pads and rotors from them to fix the problem, which I cannot afford. So I’m stuck driving around with a car that grinds to a stop every time I brake. It’s embarrassing to have passengers in my car and every time I stop I hate Nubrakes even more. I’m glad so many people have had such a great experience. Instead of telling everyone how great MY experience was and being happy, I would never recommend this service to anyone. I feel like “you get what you pay for” and save money somewhere else. Not on your brakes. I am so unhappy with my brakes. 😣
Also, in attempting to review them on their site (which in not able), I notice that they have terrible reviews, somehow rated with 5 stars, so even if I rated them bc 1 Star and left a bad review they would just change the rating. Ironically, I looked at the rating and didn’t read the reviews. If that’s not gdishonest, I don’t know what is.

Show me the problem and fix it right away!! Joseph took the time to show me the different prices and recommended what’s best.. thank u

A horrible experience. This is nothing more then your typical take advantage of the public and overcharge auto shop but with fancy marketing campaigns

They promise the best price but refuse to price match a very reputable service dealership in town. They say just send the quote but then they play games to try to trick you into a 15% flash sale to price match but if you actually read the prices before the mandatory fees and taxes it is the same initial offer sent.

This is a business that 100% I believe is only there to take advantage of people and then switch to high pressure sales took the appointment in the end. This is a business I could never trust and it is so sad to see they have so many 5 star reviews (with reviewers who have never reviewed a business before-‘aka a paid review

Stay away from this company they are what makes the auto industry horrible

My wife was told during a vehicle inspection the brake pads were down to 10% and they could do it at their facility. We held off and made an appointment with Nu Brakes. Eddie was honest and told us the pads were fine with > 40% of the pad left. I requested he flush & replace the fluid and that was done in short order. Absolutely all around honest, detail oriented and efficient service at a fair price.

Best break service company! Tyler is amazing! Hands down honest people! I trust them more than any place I’ve used!

I used NuBrakes previously and everything was great. I had to use my warranty twice. I used them again in October this year and my warranty was expired so I had to pay full price. I wanted to initially do a split payment so I used a card online. I then decided to use a different card for the full payment over the phone and I asked them to refund my other card for the partial payment of 267.67. The person I spoke with assured me my refund was processed. I waited a week and still no refund. I contacted them again through text and they said they processed the refund from their end and to keep them posted. I contacted my card company and they said to wait 10 business days. I waited again and still no refund. I contacted NuBrakes through text and let them know I still hadn’t received my refund and that I would have to file a dispute against them. They completely ghosted me after that, no response to my text messages, completely unprofessional and shady. I contacted my card company and filed a dispute and my card company issued me a refund within a couple of days while investigating the situation. They lost me as a customer! I will use a different mobile brake company next time. Also my brakes squealed many times after they replaced the front pads and rotors and they had to replace them twice. Caveat emptor! Buyer beware!

This was my first time call Nuubrakes. Soooo Happy I did ! My technician Eddie was amazing ! He arrived right when expected. Explained everything and was super polite . Worked very fast but accurately. Got front brake pads and 1 rotor as well as an oil change and was done in just over and hour. I will be calling Nuubrakes back for all my vehicles .

Took my car to the dealership for a tire pressure monitor. While I was there, said I needed rear brakes and quoted me $600. NuBrakes did the same service for 45% less! And I didn't need to sit at the dealership for hours. Replacing brake pads is not "rocket science" if you have the right equipment and parts. Technician, Curtis, kept me apprised of his arrival time and completed the replacement quickly. I will need front brake pads soon and will definitely use NuBrakes again.

Used them again.
Never had any problem from first service so I used them again. Changed brake pads and rotors.
Great mechanic- Clint, also Patrick- nashville manager showed up and got to talk to him.

I will be giving them my business again since I can see them do everything. I can’t trust anyone if I don’t see the work being done.

Thanks Nu brakes

I spent over $650 on new rear brake pads and front rotors. After just three months, the squeaking was as bad as when they came to repair the brakes. When I brought it to their attention, the excuse I got was brake dust. It's now been 7 months, and the squeak is just as bad, and now my car shakes when slowing down to a stop. My car felt safer with the old crappy pads I had before they arrived and worked over my car. I would not recommend these hacks to anyone. They don't care to honor their warranty, and the parts and labor are a joke. I'd rather pay the extra $100 to make sure my brakes operate correctly and QUIETLY than pay these clowns and their excuses over a text. If you value the safety of your loved ones in your vehicle, DO NOT USE THIS COMPANY, BECAUSE THEY DON"T CARE AFTER THEY TAKE YOUR MONEY!!!!

Not sure how they have a 4.9 rating. I only used this business because of the reviews but I really regret it. I called them out to do my front and back brakes a few months ago and when the guy came out he stated that I only needed the back done. I had already went to have it professionally looked at and I knew I needed both done but I just said ok. No problems then, but when I called them out again a few weeks ago to get the front done, I noticed my truck was riding weird and had noise. I took it to Firestone and they stated that whoever did the brakes forgot to put the hardware on. I have constantly reached out to corporate to have the issue addressed but no one will call back. I will be getting an attorney please use a professional shop that has been in business for a while and have credentials.

Service advertised for brake shoes.Sorry Brian, we do not replace park brake shoes. Looks like we misunderstood, sorry about that. We are happy to replace those rear pads. I will resend the confirmation with the proper information. Thanks!

Very convinient, fast and reliable.