We had extensive work carried out by Nugen, roof, velux windows, loft clearing and insulation, loft partial reflooring. We are delighted with how our home has been transformed and finally have our... Voir plus
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Lisez les avis des autres
NeuGen Exteriors are excellent. I’m very pleased with the work they’ve done — my new roof and gutters have made a huge difference, and the house looks so much better. They are professional, effic... Voir plus
L'entreprise a répondu
When my neighbour and I both started having leaks it was time to get some quotes. Terry was very helpful and competitive with his pricing. Very happy with the work carried out and the service provided... Voir plus
Extremely pleased with new replacement roof and service provided by NuGen. From initial contact until the walk through at the end I was kept informed of the process. Roofers turned up when expected an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entrepreneur en toiture
- Service de restauration de bâtiments
- Entrepreneur spécialisé dans les puits de lumière
- Entreprise d'étanchéité
Écrit par l'entreprise
Nugen Exteriors is a trusted Scottish roofing and exterior specialist, committed to delivering high-quality workmanship without compromise. We provide professional roofing services across Scotland, including full roof replacements, roof repairs, flat roofing systems (GRP and EPDM), roughcasting and rendering, fascias, soffits and guttering, as well as Velux roof window installations. We don’t believe in quick fixes or cutting corners, every project is approached with care, precision, and long-term performance in mind. Whether it’s a pitched roof replacement, a leaking flat roof, or external wall finishes, our focus is always on doing the job properly the first time using proven systems and high-quality materials. Our team is fully accredited, including NFRC, TrustMark, CORC (Confederation of Roofing Contractors), Trading Standards, and Velux certification, giving our customers confidence that all work is carried out to recognised industry standards. We work with homeowners across Scotland who are looking for reliable, professional roofing contractors they can trust. From initial survey through to completion, we keep everything clear and straightforward, with honest advice, detailed quotations, and no pressure. We understand that choosing a roofing company can feel overwhelming, especially when comparing multiple quotes or dealing with ongoing issues like leaks, damaged tiles, or poor previous workmanship. That’s why we take the time to explain everything clearly, so you know exactly what’s required and why. Many of our customers come to us after experiencing poor workmanship elsewhere, we’re here to put it right, properly. All of our work is backed by strong guarantees and completed using trusted materials and systems designed for long-term durability and performance in the Scottish climate. At Nugen Exteriors, we don’t just work on homes we protect them.
Coordonnées de contact
Unit 6, Block 7, Chapelhall Industrial Estate, ML68QH, Airdrie, Royaume-Uni
- 0800 689 0332
- Info@nugenexteriors.com
- nugenexteriors.com
4,5
Excellent
108 avis
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Were friendly and done a great job…
Were friendly and done a great job very happy with roof
3 juin 2026
We had extensive work carried out by…
We had extensive work carried out by Nugen, roof, velux windows, loft clearing and insulation, loft partial reflooring. We are delighted with how our home has been transformed and finally have our home the way we want it.
The roofers in particular are a phenomenal team and worth their weight in gold.
15 mai 2026
Very overpriced for a simple roof job.
24 décembre 2025
Réponse de NuGen Exteriors
Hi, thank you for your feedback.
We take all feedback seriously and are naturally disappointed to receive this review.
Following a recent conversation, we were pleased to hear that you were happy with the quality of the work carried out and that no issues have been experienced since completion approximately 5 months ago.
We understand value can be viewed differently by different customers. The quotation and scope of works were agreed prior to commencement and, in this case, the works involved more than simply replacing tiles. The project included removal and inspection works, leadwork checks and re-welting where required, sourcing matching reclaimed tiles through multiple suppliers and reclamation yards, materials, labour, waste removal and our workmanship guarantee.
Whilst we appreciate we may not always be the cheapest option available, our focus is carrying out work correctly and delivering long-term quality rather than taking shortcuts.
We appreciate your feedback and wish you all the best going forward.
Thoroughly recommend NuGen!
Extremely pleased with new replacement roof and service provided by NuGen. From initial contact until the walk through at the end I was kept informed of the process. Roofers turned up when expected and were extremely professional and left the area tidier than it was when they started! Would thoroughly recommend NuGen to anyone looking for roofing work.
5 mai 2026
Réponse de NuGen Exteriors
Thank you so much for taking the time to leave such a fantastic review.
It was a pleasure carrying out the works for you and we're delighted to hear you were pleased with both the roof and the overall service provided. We always aim to keep our customers informed throughout the process and it's great to hear the team delivered on that and left everything clean and tidy afterwards.
Thank you again for putting your trust in NuGen Exteriors and for your recommendation. It genuinely means a lot to the whole team.
Velux window
Great team replacing existing wooden Velux window and replacing it with polyurethane one plus new blind and new pvc around window looks like a new room and Stephanie in the office keeps you updated all and all 10 out of 10
10 avril 2026
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave such a great review Gordon.
We're delighted to hear you're pleased with the new polyurethane VELUX window, blind and new PVC finishing. Comments like "it looks like a new room" are exactly what we love hearing.
We're also pleased Stephanie kept you updated throughout the process as we know good communication is just as important as the work itself.
Thank you again for putting your trust in NuGen Exteriors and for your recommendation. We really appreciate it and wish you many years of enjoying your new space.
What a brilliant team led by Terry & Lenny
What a brilliant team led by Terry & Lenny!
My job was installing a new triple Velux roof window.
From arranging the quote at the beginning, Terry was courteous, professional and communicated everything clearly. This was followed by Lenny taking charge on site of the installation where it quickly became clear that his priority was always to make sure his customer was happy with the way the job was going. Attention to detail and just doing things right were obviously also first in mind by the whole team. The result is a high-quality installation that I could not be happier with, and, as others have said, the clean up inside and outside the house after completing the job went above and beyond. It is easy to be sceptical of the amount of 5 star reviews this company has – my advice from my experience is don’t be!
Without exaggeration I have had work done with numerous contractors over the years and have never come across a contractor so deserving of the 5-star reviews that Nugen Exteriors have.
Thanks again Terry, Lenny & the whole team at Nugen for everything!
17 avril 2026
Avis spontané
Réponse de NuGen Exteriors
Thank you so much for taking the time to leave such an amazing review.
Reading feedback like this genuinely means a lot to the whole team. We're delighted to hear you were pleased with the entire process from the initial quote right through to completion of your triple VELUX installation.
Myself,(Terry) Lenny and the team take a huge amount of pride in doing things properly, paying attention to the details and making sure customers feel comfortable and informed throughout the job, so it's fantastic to hear that reflected in your experience.
Your comments regarding communication, workmanship and the clean-up afterwards are greatly appreciated, and for you to say we're among the best contractors you've worked with over the years is an incredible compliment.
Thank you again for putting your trust in Nugen Exteriors. It was a pleasure carrying out the work for you and we wish you many years of enjoying your new space.
NeuGen Exteriors are excellent
NeuGen Exteriors are excellent. I’m very pleased with the work they’ve done — my new roof and gutters have made a huge difference, and the house looks so much better.
They are professional, efficient, and work quickly. They also took great care in handling waste materials and ensured everything was cleaned up thoroughly after completion.
I would highly recommend them.
30 mars 2026
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave such a fantastic review.
We're delighted to hear you're pleased with your new roof and gutters and that they've made such a difference to the appearance of your home. It's great to hear the team delivered a professional and efficient service while also taking care to keep the site clean and tidy throughout the project.
Thank you again for putting your trust in Nugen Exteriors. We really appreciate your support and wish you many years of enjoyment from your new roof.
Rough casting done to front and back of…
Rough casting done to front and back of house, a great job and great team
30 mars 2026
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave your feedback Jacquie.
We're delighted to hear you're pleased with the roughcasting work carried out to the front and back of your home and that you were happy with the team throughout the project.
Thank you for putting your trust in Nugen Exteriors. We really appreciate your support and recommendation, and it was a pleasure carrying out the works for you.
Fantastic team
Fantastic team, Lenny, Stephanie and the Wider Team. Referral from a friend, response time Brilliant, communication, 1st Class. Definitely recommend NuGen Exteriors for my Gutters, Roof and rough casting. The Team exceeded my expectations.
16 janvier 2026
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave such a fantastic review Lisa.
We're delighted to hear you were pleased with the whole experience, from the response time and communication right through to the completed works on your gutters, roof and roughcasting. Feedback like this means a lot to the entire team.
Lenny, Stephanie and the wider team all work hard to make sure customers feel informed and looked after throughout the process, so it's great to hear we exceeded your expectations.
Thank you again for putting your trust in Nugen Exteriors. It was a pleasure carrying out the works for you.
WHAT'S THE OPPOSITE OF BUYER'S REMORSE?
We did not go with NuGen, I'm here to suggest that maybe you think twice before turning them down!
Non-buyer remorse here.
We chose a respectable competitor that ultimately turned out to be slightly cheaper than NuGen for a roof with the same specs. You know what it's like, when a house needs tens of thousands for a full refurb, every little helps.
I don't go to Tesco for life advice but they're right on that one.
But.
Ever since not going with NuGen, we can't help but think that we should have.
Every step of the way!
Nobody came remotely close to the attention to details and customer service we got from them.
Terry and Lenny are two absolute legends, they listened, they understood our needs and most importantly they cared. Not just while trying to sell us a roof, they cared even after turning them down for the job.
They really looked after us and just can't thank them enough.
6 janvier 2026
Avis spontané
Réponse de NuGen Exteriors
Wow, thank you so much for taking the time to leave this review.
Reading feedback like this genuinely means a lot to us. Whilst we're naturally disappointed we never had the opportunity to carry out the work for you, we're incredibly grateful for your kind words.
From day one our aim has always been to give honest advice, take the time to understand what our customers need and make sure people feel looked after, regardless of whether they choose NuGen Exteriors or not.
For you to recognise that and take the time to leave such thoughtful feedback speaks volumes and is hugely appreciated by both ourselves and the wider team.
Thank you again and we wish you all the very best with your home renovation project.
About four years back
About four years back, I had Nugen Exteriors take care of my gutters, fascias, and soffits, and they did an outstanding job with exceptional customer service.So, when a roof tile slipped just before I was leaving for vacation a couple of weeks ago, Terry was the first person to come to mind. I reached out to him at 6:06 PM, sharing my concerns about the potential damage if the tile fell.Terry graciously agreed to come by that night and arrived at my place by 6:40 PM to evaluate the situation. Understanding my worries, he promptly organized his team to fix the slipped tile the next day.The customer service was once again top-notch, even beyond regular business hours. I'm incredibly grateful to Terry and his team for responding so quickly and resolving everything within a day. I'll definitely return to them for future needs and highly recommend their services.
2 janvier 2026
Avis spontané
Réponse de NuGen Exteriors
Thank you so much for taking the time to leave such an amazing review.
Firstly, thank you for coming back to NuGen Exteriors again after trusting us with your gutters, fascias and soffits previously. Repeat customers mean a huge amount to us.
We completely understood your concerns before going away on holiday and wanted to make sure the issue was dealt with quickly to give you peace of mind. We're delighted we could get the team organised and resolve everything for you promptly.
Providing good workmanship is important, but so is being there when our customers need us, and your comments regarding the service and response really mean a lot to the whole team.
Thank you again for your continued trust. We really appreciate your support and look forward to helping you in the future should you ever need us.
Great bunch of guys
Fantastic workforce. All round great company. We had roofing, roughcasting, and some electric work done. Beautiful finish, and a great bunch of guys. Very professional in outlook and attitude.
16 décembre 2025
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave such a fantastic review Iain.
We're delighted to hear you were pleased with the roofing, roughcasting and electrical works carried out and, most importantly, with the finished result. It's great to hear the team's professionalism, attitude and workmanship stood out throughout the project.
Feedback like this means a lot to the whole team and we're really grateful you put your trust in NuGen Exteriors.
Thank you again for your support and recommendation. It was a pleasure carrying out the works for you.
Service was prompt and efficient
Service was prompt and efficient. Staff were informative and polite. The job was completed to a high standard and workmen were respectful of my property throughout.
16 décembre 2025
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave your review.
We're delighted to hear you were pleased with the service provided and that the team delivered a prompt and efficient experience from start to finish. It's great to know our staff kept you informed throughout and that the work was completed to a high standard while treating your property with the care and respect it deserves.
Thank you again for putting your trust in Nugen Exteriors. We really appreciate your support.
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave your review.
We're delighted to hear you found the team professional and helpful throughout your Velux window installation. We always aim to provide a high standard of workmanship along with a positive experience from start to finish.
Thank you again for putting your trust in Nugen Exteriors. We really appreciate your support and hope you enjoy your new Velux windows for many years to come.
Highly recommend
Choosing a firm to carry out any major work needing done on your home is always a worry. Will the work be done to a high standard? Can I trust them to be honest about what needs done? Will I get value for money?
I can honestly say with Nugen we felt we'd definitely made the right decision.
We were looking to have two gable end's roughcast removed and replaced as water had got in behind it and our roof assessed.
Terry came out and advised after checking the roof inside and out that it would be best to replace the roof. We had expected this after having had a few previous repairs over the years. We also asked for two replacement velux windows and three new windows downstairs.
The quote wasn't the lowest but from past experience we know that's not always the best way to go.
We couldn't be happier with the outcome, the house has been transformed. All work was carried out to a very high standard, the boys on the roof were all hard working and polite and John and his team did an amazing job with the roughcast.
Terry is a perfectionist and made sure a few extra bits and pieces were carried out so he was as happy as us with the finished job.
The site was thoroughly cleaned up after completion, even down to washing windows and downpipes.
Terry and Lenny were there to do a final walk through with us before leaving to ensure we were satisfied.
I've no hesitation in recommending, a firm you can trust to do the job required and do it well.
27 octobre 2025
Réponse de NuGen Exteriors
Thank you so much for taking the time to leave such an incredible review.
Choosing a company to carry out major works on your home is a big decision, so hearing that you felt confident and reassured throughout the process genuinely means a lot to us.
We're delighted to hear you're pleased with the finished result and that the new roof, roughcasting, VELUX windows and replacement windows have transformed your home. The whole team, including John and the roughcasting team, take a huge amount of pride in delivering a high standard of workmanship and customer care, so your comments are greatly appreciated.
We also believe the small details matter, from communication and site cleanliness right through to the final walk-through, and we're pleased this stood out during your experience with us.
Thank you again for putting your trust in Nugen Exteriors and for your recommendation. It was an absolute pleasure carrying out the work for you.
From inception till completion
From inception till completion the experience of working with NuGen has been a pleasure!
Taking time to explain the design, the breakdown of the project and the whole experience was most professional.
I have to complement the general workforce for their attitude, work ethic, skills and politeness. Never once did I hear any bad language, please & thank yous were the norm instead.
Would I recommend NuGen? Absolutely 100% without hesitation. A very professional job completed to the highest standars, value for money and great feedback and attention to detail at all times.
27 octobre 2025
Réponse de NuGen Exteriors
Thank you so much for taking the time to leave such a fantastic review.
We're delighted to hear you had a positive experience from inception right through to completion. We believe communication and taking the time to explain every stage of a project is just as important as the work itself, so it's great to hear this stood out.
Your comments regarding the team's attitude, work ethic, professionalism and politeness will mean a lot to everyone involved. We take great pride not only in the quality of our workmanship, but also in how we conduct ourselves whilst working at our customers' homes.
Thank you again for putting your trust in Nugen Exteriors and for your recommendation. It was a pleasure carrying out the work for you and we truly appreciate your support.
Delighted with the finished works
Delighted with the finished works. All work completed to a high standard and the staff were a credit to the company. Special thanks to Lenny for all his assistance
9 octobre 2025
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave your review.
We're delighted to hear you're pleased with the finished result and that the work was completed to a high standard. Feedback like this means a lot to the whole team and it's great to hear our staff reflected the standards we aim to deliver.
A special thank you for mentioning Lenny as well. He takes a huge amount of pride in making sure every project runs smoothly and we'll be sure to pass your kind words on.
Thank you again for putting your trust in Nugen Exteriors. We really appreciate your support and recommendation.
Highly recommend Nu gen.We had a new…
Highly recommend Nu gen.We had a new roof,gutters and soffits put on.A very professional job.A young but highly skilled team.Really friendly,reliable and gave us at least 3 daily updates on progress of work.
9 septembre 2025
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave such a fantastic review.
We're delighted to hear you're pleased with your new roof, gutters and soffits and that you were happy with the finished result. It's great to hear the team's professionalism, reliability and workmanship stood out throughout the project.
We're especially pleased that the regular updates were appreciated. We believe keeping customers informed throughout the process is an important part of the overall experience.
Thank you again for putting your trust in Nuhen Exteriors and for your recommendation. We really appreciate your support and wish you many years of enjoyment from your new roof.
Fantastic work carried out by the guys…
Fantastic work carried out by the guys at NuGen. They have been great throughout the new installation of the roof. Would definitely recommend.
24 septembre 2025
Réponse de NuGen Exteriors
Thank you very much for taking the time to leave such a great review Aidan.
We're delighted to hear you were pleased with your new roof installation and the service provided throughout the project. It's fantastic to hear the team looked after you from start to finish and delivered a result you were happy with.
Thank you again for putting your trust in NuGen Exteriors and for your review. We really appreciate your support and hope you enjoy your new roof for many years to come.
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