They’ve always been a solid company and team with me. High quality products and a very responsive support team. Honestly one of the better experiences I’ve had with any online provider. 10/10. Only is... Voir plus
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Lisez les avis des autres
Nu Image has quality dependable products. Their support team is always available to help and solve any problem. I have found email works the best, but the support team is also available via phone.... Voir plus
L'entreprise a répondu
Gemma is exceptional and incredibly helpful. Overall, Nu Image is good to work with. Consistent meds. Their website is user friendly. They are a consistent company.
Had an online consultation for injections of HCG and lipoburn or MIC12 shots. Unfortunately they banned the use of HCG for weight loss so not able to get that anymore due to FDA banned. But I cycled t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Nu Image Medical® is the most trusted and caring provider of online prescriptions, supplements, and personalized health services, dedicated to helping you achieve a healthier, more confident version of yourself. Since 2008, Nu Image Medical® has been a national leader in telemedicine and regenerative medicine, delivering expert medical care without boundaries through our innovative, fully digital health platform. We specialize in: • Weight loss programs (including GLP-1-based treatments and our exclusive WAYT-less® program with a money-back guarantee) • Hormone replacement therapy for balanced energy, strength, and vitality • Sexual health solutions (including ED treatments like our three-in-one Mt. Everest® program and options for women’s pleasure and wellness) • General wellness services covering sleep restoration, hair thickening, skin improvement (NuSkin™), and more Our futuristic, patient-centered approach makes high-quality care accessible and discreet: 100% online consultations with licensed providers, instant virtual visits, continuous support, express 2-day shipping from licensed pharmacies, and a strong emphasis on privacy and respect. Licensed in 49 states, we’ve successfully delivered over 750,000 treatments, with 92% of patients reporting they feel better. At Nu Image Medical®, we set the standard for convenient, compassionate telehealth—empowering thousands of patients nationwide to take control of their health, build self-confidence, and pursue optimum wellness from the comfort of home. Visit us at nuimagemedical.com to start your journey to a happier, healthier you today!
Coordonnées de contact
5401 W Kennedy Blvd Suite 100, 33609, Tampa, Etats-Unis
- 888-520-3438
- support@nuimagemedical.com
- nuimagemedical.com
4,4
Excellent
989 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Les gens ont aussi consulté
Scam -
They will 100% charge you and send you product you did not order and claim it is your fault. Do not trust this company
29 novembre 2023
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
I have been a long time customer but…
I have been a long time customer but recently I was charged 800 for a recurring order that I cancelled and did not approve. I have tried contacting them about it and no matter what I cannot get a refund even though I cancelled the order. Ultimately had to go to my credit card company. I was very disappointed and do not recommend this company due to poor customer service and unethical charging.
27 novembre 2023
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
100% fraudulent company
100% fraudulent company. They take your money knowing they cannot ship the product, and then mark it "shipped" so it cannot be cancelled online. This company is a scam.
3 novembre 2023
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
They charged my credit card and disappeared
Nu Image was great for onboarding and the first month. I received my prescription and was happy. I even referred a couple of friends to them based on how impressed I was.
Unfortunately it’s been all downhill from there.
I have not received a refill for enclomiphene and I’ve run out of the medication.
Nu image told me that they don’t know when the pharmacy will be shipping it. Isn’t that great?
But that didn’t stop them from charging my credit card 8 days ago.
Now I’m out $175 and I’m also left with no medicine and no information on when it will be shipped.
Their business model is beginning to seem like a credit card automatic rebilling scam where they charge the card and send nothing for it.
Very similar to Maximus Tribe which is another enclomiphene provider that did exactly the same thing. (Charge the card and send nothing).
These companies seem to only work with small unknown pharmacies that can’t handle the order volume.
And when you ask for help they just blame the pharmacy.
They are literally messing with people’s hormones here, and yet they don’t seem to care.
24 septembre 2023
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
Do not order wayt-less
I ordered their wayt-less prescription. They said the had a no risk financial guarantee that if it didn't work you'd get your money back. I was sick immediately using the pills. My 1st night was spent vomiting... not worth the it in my opinion and still feel awful the next day. They do not offer refunds I would avoid if I were you!
12 juillet 2023
Avis spontané
Réponse de Nu Image Medical
The WAYT-less weight loss guarantee is posted right on our website, with all the terms. Nothing is ever hidden, and we are fully transparent. There cans also be no returns on prescription medications as per federal and state regulations. This is also posted under our return policy on the home page. We are sorry you did not understand this first.
People don't waste your money with this company is a joke/ripoff
People don't waste your money with this company. Their product doesn't work and their have no concern when it comes to Customer service. I order a product to try and see if it work as advertised, and it don't. I ordered for a single month but it was renew automatic without my knowledge. Contact them for a refund and offered to return the product that was shipped without my knowledge but there is a no return policy and apparently no refund policy as well.
So do yourself a favor and don't waste your money or time with this company. They are a joke.
13 décembre 2022
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
Fraudulent and dishonest
Fraudulent and dishonest. No matter how you decide to purchase the product (monthly, 6 month, yearly), ALL plans are auto-renew. They state they send you an email 48 hours before your next shipment in order to make sure you’d still like to receive the medication - they DO NOT send this email. The BBB site is flooded with complaint after complaint about customers who did not know they auto-renewed and who went to cancel only to find out their medications already shipped. I saw a $310 charge on my card after emailing them several times about my dissatisfaction with the product and their utter lack of customer service, and when I went onto their website it showed that my pills had not left their facility. When I went to call and ask for a refund they told me that I could not get one because the medication had already been shipped, when according to their own website that was not the case. This company is extremely shady and I’ll he seeing them in court.
5 octobre 2022
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
Review of radio ad
I'm not a user. I'm here to review the disgusting radio ad and the guy doing it.
I've never reviewed a radio ad in my life but I have to walk out of the room when this idiotic disgusting ad comes on.
The guy sounds like a backwards buffoon that probably hasn't had any in, ever.
20 juillet 2022
Avis spontané
Réponse de Nu Image Medical
You don’t like the Wheelin Dealin’ WWF legend Ric Flair?? He was a trip to do the commercials with. We had so much fun. Sorry you didn’t appreciate him!
WAYTless is a fake product!
So I am used to taking Orlistat 60mg OTC (Alli) so was curious about WAYT-less because one of the ingredients is Orlistat 120mg. I don't think this works at all. With 3 doses of the 60mg, I would be having oily stools, even with meals that weren't necessarily high fat. Whereas, with WAYT-less, I was irritable, itchy (I'm also not allergic to any of the other ingredients), and was NOT having oily stools even though the mg was higher. I messaged the doctor and she was NOT helpful. She said she could not help and to go to my PCP. I asked customer service for a refund since I believed the ingredients were false. They gave me the runaround. So I called the compound pharmacy and they said they could not disclose the ingredients. I reached back out to customer service to tell them my experience and they said they do not do refunds. So I called my bank, and that resolved things.
I do not recommend WAYTless! Also, they'll prescribe it to you even if you not overweight on the BMI or have any issues eating. I asked my friend to make a profile and they still prescribed it to her. No phone calls, no follow up, just attempted to charge her card (but we placed a block prior to).
AND they deleted my account!
5 juin 2022
Avis spontané
Completely deceitful and fraudulent…
Completely deceitful and fraudulent company. I placed an order on April 24th which shipped the 26th knowing it was a monthly subscription. I havent even opened my first order so on May 20th logged in to make sure it was not auto renewed and pushed the next shipment date to July, a full 6 days before a monthly order should be renewed.
2 hours later I received an email stating that my order had shipped. A week early and with absolutely no communication reminding me of the upcoming auto renewal or confirmation that it was processed, just that they sent out product.
The Customer Service Manager was extremely rude and dismissive of their obvious error and deceptive practices.
It's ironic that they promote ratings on a site called trust pilot because I honestly don't see how anyone can trust their products or the business based on what I experienced from them today.
Also trustpilot made me change information in this review to keep it up.
20 mai 2022
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
DO NOT order from this company
DO NOT order from this company. Totally dishonest. I was not convinced the "doctor" assigned to my "case" is actually a doctor. She called me at 9:30 at night and chatted. She did not ask about any other medications I'm taking or allergies. My experience trying to cancel my "order" is very similar to other 1 star reviews on this site. I don't understand how I can be a subscriber and have "auto renewal" when I am supposedly taking prescription medication and monitored by a doctor. Lastly, the pills and program did not work for me. I felt sick while on the pills.
11 mai 2022
Avis spontané
horrible experience ...refuse to cancel…
horrible experience ...refuse to cancel my subscription. this company is painful to deal with
9 mai 2022
Avis spontané
Réponse de Nu Image Medical
We have a one click cancellation process that is all online, in your portal.
Cancelled my auto-renewal
Cancelled my auto-renewal, they still placed another order without my permission. Told me that they sent an email that gave me 48 hours to cancel the order, they didn't. Won't accept my return even though I haven't received the product yet. Shady business practices all the way around.
22 février 2022
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
Now they’re trying to clean up their reviews, years later. Shady. I canceled my subscription months ago
I canceled my subscription months ago, long before their auto-renewal. This would have been their 3rd shipment to me, however, their 2nd shipment never showed up at the promised renewal date, so essentially I was out of their product and had to call them to find out why they were late, only to find that they had changed their formula from injectable to pill without informing me of the change or letting me know anything about when I might receive it. After chatting with them to inform them I agreed to the 2nd shipment because I had already been taking this for 3 months and was already charged. I found the 2nd shipment, the pill form to be less effective than the injectable. I went to their website under my account and canceled my auto-renewal status so I would not be shipped any future shipments. I was informed via email today that the 3rd shipment was on its way. I informed them that I canceled months ago and that I did not want the delivery of their product. They said I could have canceled when I received an email they claimed to have sent letting me know that my order was up for renewal, an email I never received and they were unable to prove was even sent.
They are unwilling to cancel the order because they claim I could have canceled earlier. Huh?
Snake oil for sure.
25 janvier 2022
Avis spontané
Réponse de Nu Image Medical
We acknowledge your concerns regarding the discovery of your subscription. Please be advised that thorough information about the monthly subscription fee and our "cancel anytime" policy is prominently displayed throughout the enrollment process. This policy is not only highlighted during registration but is also detailed within our Terms and Conditions, with additional reminders provided 48 hours prior to each billing cycle as a standard practice.
With over one million successful patient interactions, the instances where the terms were not fully comprehended are statistically minimal. While these rare misunderstandings are regrettable, they do not reflect the overall quality or integrity of the products and services provided by Nu Image Medical. Our offerings remain exemplary, and we stand firm in our commitment to transparency and user satisfaction.
Should you wish to cancel your subscription, you may do so instantly by logging into your patient dashboard at: https://nuimagemedical.com/login
For further assistance, please reach out to our customer support team via nuimagemedical.com/contact, where a customer success agent will be ready to assist you. Kindly note, we do not manage account issues through social media platforms.
Loved the quick responses!!
7 octobre 2021
Avis spontané
I called customer service and they…
I called customer service and they helped me right away...
25 juin 2021
Avis spontané
They aren't very forthcoming.
24 mai 2021
Avis spontané
Strongly recommend against Waytless…
Strongly recommend against Waytless program. Severe side effects, customer service down played it as "normal" and refused refund. Terrible experience. A lot of customers complaining on social media about it also.
10 mai 2021
Avis spontané
Shady Practices
Went through the process of ordering the HGH (sermorelin) and actually seemed like a good idea. I've taken this hormone from them before, but after my 1st treatment I saw zero results. I stuck to the diet , paid my dues. Called the phamacy to get the chemical make up and got the run around. Be really careful when dealing with these folks.
28 avril 2021
Avis spontané
Dishonest and Dangerous
Don’t buy from NU Image company. They will shipped medications that has an expiration date while you’re still taking it and when you bring it to their attention, they “flag” you and cancel your account. Then they blame it on the pharmacy. You’ve been warned! Purchase at your own risk.
9 avril 2021
Avis spontané
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