Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Bullshit AI "answer" videos, terrible customer support, clandestine billing, and an obstacle course to cancel. What's not to love?

Noté 5 sur 5 étoiles

Got my issue figured out really quickly! Forgot to cancel the yearly subscription on accident, had to hit up the support - got a reply within an hour, telling me the refund is going to be sent out wit... Voir plus

Noté 4 sur 5 étoiles

I had recently received a charge for this website and I thought I had already canceled my subscription and it caused me to think there was fraud on my card, I realize that it was just me forgetting to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I got a free trial because I wanted to test this service but then I was 2 days late to cancel the subscription and was charged the annual 80 dollar fee. :( Luckily I contacted support right away and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de soutien scolaire

Écrit par l'entreprise

Numerade is the virtual learning platform that adds more meaning back to STEM education. An online source of support that provides the tools to encourage understanding above all: understanding what you learn, why it matters, and why it matters to you.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

404 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Scam

Scam. Stay away.

The site mislead that the question has been answered. But there was no answer. They use AI content to scam people.

20 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I love how you can get an instant…

I love how you can get an instant explanation for math equations. And not only that but there is a pro also working out the problem to make sure you not only get the right answer but you really understand how you got it.

18 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

What didn't go wrong here

What didn't go wrong here. The prompt reply from "Mary" is the only redeeming quality that this "business" has. Their refund policy is a "You gave us money, we wont give it back no matter what". I honestly would Stear very clear of this "Application", as its not worth the $19.99 that they stole from me, and are refusing to return. The other issue is that when your "Free Trial" is up, they don't email you or notify you that it is ending.

Edited - The trial was canceled on the 5th, not the 6th. I have email proof. This company is a sham. I will be filing charge back on Monday with my Bank

Edit #2 This does not require any further Contact from the company.
From the email chains I have received and the "Its your fault you didn't cancel the "Free trial" comments, I'm 100% at this time of the belief that this company is a sham and a scam. They don't offer the services that they claim they provide. The number of issues that this company has had with other users speak volumes to how they operate. I would 1000% stay way from this company. that's $20 bucks that was stolen from me that I will not get back if they are to believed. If you really need help with stuff for college, go to your student services and see if they offer actual tutoring. Not This sham

3 novembre 2023
Avis spontané
Logo de Numerade

Réponse de Numerade

Hey JD. Thanks for leaving us a review. Here are the details regarding your account:

-Your 7 day free trial ended on November 3rd (this end date is shared with you immediately upon signing up. We also have a feature that allows a user to check off a box to be sent an email reminder before the trial is up).

-You cancelled on Nov 5th, 2 days after the trial ended.

As with any subscription service, to avoid a charge, one must cancel their free trial before it ends. As such, a refund was not able to be granted.

If you have any questions please feel free to recontact Mary and the team.

Noté 1 sur 5 étoiles

Signed up 1 day pass and instead…

Signed up 1 day pass and instead charged for monthly, big scammers avoid at all cost. Never even received the membership or day pass. No free trail just took money without giving day pass. AVOID THIS SERVICE AT ALL COST!!!

Update: I have been charged yet they claim I haven’t

17 novembre 2023
Avis spontané
Logo de Numerade

Réponse de Numerade

Hey Divahar. Thanks for leaving us a review. Our team confirmed with you via email that no charge ever posted to your account.
Should you have any further questions please feel free to recontact us.

Noté 5 sur 5 étoiles

it is a great website

it is a great website , it has helped me a lot with school work and other things I did not understand. thumbs up.

15 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Scam

Any respectful company would issue a refund if the customer isn't happy with their service. Insisting on refusing is a sign that it's not there to offer a service, it's just a way to collect money.

18 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Caution!

Caution!

I had an awful encounter, so I strongly advise against enrolling in the free trial. Despite canceling, I was billed. I didn't log in, and yet I got charged for two months before realizing. Customer service is unresponsive and refuses to issue a refund. Steer clear of this website and its free trial!

13 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Numerades features made it easier for…

Numerades features made it easier for me and my students get through classes so much easier. The support that this program has have helped many students and has given them a help of hand. Thank you for adding the extra support and for the AI tutor and textbooks that were added and given.

13 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

MY FIRST EXPERIENCE

I have read most of the comments other reviewers have shared as this is my first experience on this platform. Some of the comments were positive while others were not. What I can say about the negative comments made by other fellow reviewers might just be to defame your services yet they have not made any transaction with you.
I am yet to experience and enjoy your services. I hope to give more comments base on my experience with your services according to time. Thanks

13 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Numarade is amazing!

Numarade has made my life so much simpler and efficient! I am in love with this platform!!!!!!

it helps me manage my homework so that I also have time for myself.

13 novembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Numerade is an exceptional app that…

Numerade is an exceptional app that significantly aids students in tutorials, assignments, and test preparation. Its user-friendly interface and comprehensive content make it an invaluable resource for academic success. Highly recommended for students seeking reliable support in their studies.

5 juillet 2023
Avis spontané

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