The NWH Group Avis 

504
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have recently started a new fortnightly commercial bin collection service with The NWH Group and have found the process super simple. Rachel was brilliant explaining the full options we had, an... Voir plus

Noté 5 sur 5 étoiles

We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a couple of jobs up in Scotland, one just outside of Edinburgh, and another in Loch Lomond. Shaunni facilitated absolutely everything we needed, we had rough access across both sites, everythin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets
  2. Fournisseur de granulats
  3. Fournisseur de béton
  4. Service de collecte d'ordures ménagères
  5. Centre de recyclage
  6. Fournisseur de sable et de gravier

Écrit par l'entreprise

Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

504 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(504)

56 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast friendly service

Ordered a skip a few months. Amanda Knox dealt with it she was very helpful and made a stressful situation all the easier. Deffo recommend and would deffo use again. Thanks Amanda

21 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

We've been really happy with the service from NWH Group. Our account manager, Amanda, has been especially helpful—always responsive, efficient, and easy to deal with. Great customer support makes all the difference.

10 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The NWH Group

I have recently engaged The NWH Group for a contract at Murrayfield Stadium and had the opportunity to work with Ms. Shaunni Kingwell. Throughout our interactions, she demonstrated professionalism, extensive knowledge, and efficiency. All products were delivered promptly, and the pricing was highly competitive. I am pleased to recommend both Shaunni Kingwell and The NWH Group without reservation

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Great service every time from NWH. Amanda Knox always goes above and beyond and nothing is ever a problem. Highly recommend

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service from staff at NWH

NWH, Great to deal with, had a great experience with Shaunni, our clients requirements changed frequently on a site, which put the site team under a bit of pressure as materials we're needed urgently, Shaunni went out her way to assist, getting the materials needed to us at short notice on multiple occasions, even had the good nature to have a laugh about it with the guys when they called in.

Great to have confidence in a company that can make that happen.

10 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very efficient and dream to work with

Since working with Amanda of NWH , booking skips with her has been a dream, always helpful to rebook or cancel skips etc.
Most skip companies I have used would not be bothered.
NWH you have really trustworthily hard working lady

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Quick replies, Great service any issues always quickly resolved thanks to our Account Manager Amanda.

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

NWH Edinburgh

NWH
Amanda Knox account manager excellent service and very helpful,will sit down and explain everything in detail on the account so it runs smoothly, nothing is a task for her.

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Amanda goes above & beyond her role to ensure that the needs my company are met on a daily basis.

All in all a great service & highly recommended for all your waste management needs.

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend

We have been using NWH for some time now and Amanda & the Edinburgh Team have been great, actioned our requests for skips/cement very promptly and delivered on time. Would definitely recommend NWH for a great service.

Fiona, Scotia Property Projects Ltd

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Hire

Absolutely bang on time with deliveries no issues ever when I've used them, 100% recommend

5 août 2025
Avis spontané
Noté 5 sur 5 étoiles

NWH always excellent

Had a fantastic experience working with Rachel, who was patient and attentive while we worked through our requirements. Really appreciated the support.

1 octobre 2025
Avis spontané
Logo de The NWH Group

Réponse de The NWH Group

Hi Charlotte, thank you for sharing your experience with us. Rachel will really appreciate your feedback. Thank you for your business. Hollie

Noté 1 sur 5 étoiles

Unreliable

Unreliable
Don’t collect skips when agreed
Can wait over a week
Don’t have enough drivers
Hollie, to respond to your response this morning, the issue was resolved a week after I posted my first review.
The issue as I understand it was that NWH had taken over a Glasgow based skip company but didn’t have enough drivers in place to collect skips already out.
I won’t be job specific.
I was doing my neighbour a favour by letting the skip be on my drive who was having their drive done, so the road was not congested for my neighbours.

3 septembre 2025
Avis spontané
Logo de The NWH Group

Réponse de The NWH Group

Good Morning John, I have started to investigate your complaint but I need further information to be able to locate the specific job. Please can you contact me and share your contact details? Thank you - Hollie

Noté 5 sur 5 étoiles

Rapid and personalised service

By comparison to other firms, NWH have been standout great so far. Rachel Morrison has been super helpful and the onboarding and setup is quick, efficient and personalised.

12 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Was woken up at 5:40 am to a lot of…

Was woken up at 5:40 am to a lot of racket. Turns out this company think thats a great time to be dropping off skips. Some people are trying to sleep for work. St Pauls road in Jarrow

29 juillet 2025
Avis spontané
Logo de The NWH Group

Réponse de The NWH Group

Hi Nathen,

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience.

We understand how disruptive early morning noise can be, and it’s certainly not our intention to disturb local residents. Our teams begin operations early to accommodate delivery schedules across multiple regions, but we do aim to balance efficiency with consideration for the community.

Following our review of the delivery in question, we’ve learned that the driver was relatively new and had not been fully aware of the time restrictions in your area. We have since spoken with them to ensure they understand these requirements moving forward, so this does not happen again.

Thanks again for bringing this to our attention your feedback helps us improve.

Kind regards,
The NWH Group Team

Noté 5 sur 5 étoiles

Outstanding

Outstanding company - great service from office to driver. Made waste removal simple, went all out to help and cater, alway early and never late. We will use again definitely. Thanks

24 juillet 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus