We have recently started a new fortnightly commercial bin collection service with The NWH Group and have found the process super simple. Rachel was brilliant explaining the full options we had, an... Voir plus
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We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office... Voir plus
L'entreprise a répondu
Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm... Voir plus
L'entreprise a répondu
We had a couple of jobs up in Scotland, one just outside of Edinburgh, and another in Loch Lomond. Shaunni facilitated absolutely everything we needed, we had rough access across both sites, everythin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de gestion des déchets
- Fournisseur de granulats
- Fournisseur de béton
- Service de collecte d'ordures ménagères
- Centre de recyclage
- Fournisseur de sable et de gravier
Écrit par l'entreprise
Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.
Coordonnées de contact
Mayfield Industrial Estate, EH22 4AD, Dalkeith, Royaume-Uni
- 03333 20 4000
- marketing@nwhgroup.co.uk
- nwhgroup.co.uk
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A répondu à 100 % de ses avis négatifs
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Fast friendly service
Ordered a skip a few months. Amanda Knox dealt with it she was very helpful and made a stressful situation all the easier. Deffo recommend and would deffo use again. Thanks Amanda
Great service
We've been really happy with the service from NWH Group. Our account manager, Amanda, has been especially helpful—always responsive, efficient, and easy to deal with. Great customer support makes all the difference.
I ordered a skip for Saturday am…
I ordered a skip for Saturday am delivery skip arrived on time and was taken away the same day- no problems at all excellent service from NWH and Amanda Knox thank you very much
The NWH Group
I have recently engaged The NWH Group for a contract at Murrayfield Stadium and had the opportunity to work with Ms. Shaunni Kingwell. Throughout our interactions, she demonstrated professionalism, extensive knowledge, and efficiency. All products were delivered promptly, and the pricing was highly competitive. I am pleased to recommend both Shaunni Kingwell and The NWH Group without reservation
always get great service from NWH beyond
always get great service from NWH and Shaunni is always there to help
Great Service
Great service every time from NWH. Amanda Knox always goes above and beyond and nothing is ever a problem. Highly recommend
Great Service from staff at NWH
NWH, Great to deal with, had a great experience with Shaunni, our clients requirements changed frequently on a site, which put the site team under a bit of pressure as materials we're needed urgently, Shaunni went out her way to assist, getting the materials needed to us at short notice on multiple occasions, even had the good nature to have a laugh about it with the guys when they called in.
Great to have confidence in a company that can make that happen.
Very efficient and dream to work with
Since working with Amanda of NWH , booking skips with her has been a dream, always helpful to rebook or cancel skips etc.
Most skip companies I have used would not be bothered.
NWH you have really trustworthily hard working lady
Great Service
Quick replies, Great service any issues always quickly resolved thanks to our Account Manager Amanda.
NWH Edinburgh
NWH
Amanda Knox account manager excellent service and very helpful,will sit down and explain everything in detail on the account so it runs smoothly, nothing is a task for her.
Excellent service
Amanda goes above & beyond her role to ensure that the needs my company are met on a daily basis.
All in all a great service & highly recommended for all your waste management needs.
Highly Recommend
We have been using NWH for some time now and Amanda & the Edinburgh Team have been great, actioned our requests for skips/cement very promptly and delivered on time. Would definitely recommend NWH for a great service.
Fiona, Scotia Property Projects Ltd
Hire
Absolutely bang on time with deliveries no issues ever when I've used them, 100% recommend
NWH always excellent
Had a fantastic experience working with Rachel, who was patient and attentive while we worked through our requirements. Really appreciated the support.

Réponse de The NWH Group
Unreliable
Unreliable
Don’t collect skips when agreed
Can wait over a week
Don’t have enough drivers
Hollie, to respond to your response this morning, the issue was resolved a week after I posted my first review.
The issue as I understand it was that NWH had taken over a Glasgow based skip company but didn’t have enough drivers in place to collect skips already out.
I won’t be job specific.
I was doing my neighbour a favour by letting the skip be on my drive who was having their drive done, so the road was not congested for my neighbours.

Réponse de The NWH Group
Rapid and personalised service
By comparison to other firms, NWH have been standout great so far. Rachel Morrison has been super helpful and the onboarding and setup is quick, efficient and personalised.
Was woken up at 5:40 am to a lot of…
Was woken up at 5:40 am to a lot of racket. Turns out this company think thats a great time to be dropping off skips. Some people are trying to sleep for work. St Pauls road in Jarrow

Réponse de The NWH Group
Outstanding
Outstanding company - great service from office to driver. Made waste removal simple, went all out to help and cater, alway early and never late. We will use again definitely. Thanks
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