North West Office Furniture Avis 

295
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

NWOF have become our go to supplier for office chairs and they are simply amazing, next day delivery to all parts of the country and not to mention the high quality of the product. Highly recommend... Voir plus

Noté 5 sur 5 étoiles

I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Voir plus

Noté 5 sur 5 étoiles

Placed my order through Facebook, was very surprised on how quick the delivery was six chairs and 4 bar stools ordered all half priced was very inpressed in the quality will definitely recommend this... Voir plus

Noté 4 sur 5 étoiles

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de bureau
  2. Vendeur de meubles en gros
  3. Fournisseur de matériel de bureau

Écrit par l'entreprise

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

295 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(295)

43 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Placed my order through Facebook

Placed my order through Facebook, was very surprised on how quick the delivery was six chairs and 4 bar stools ordered all half priced was very inpressed in the quality will definitely recommend this company.

27 juillet 2026
Noté 5 sur 5 étoiles

Great customer service from Rebecca!

I ordered some outdoor chairs from
NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then partial refund. She was apologetic and sympathetic, and always replied to my emails quickly. Would definitely order from here again - thanks for the great service, Rebecca! 😊

20 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended.

I used NWOF to furnish my office, the prices are great, delivery was very quick and the aftersales team were great.

Over a year later I had the arm of my chair break off and they arranged for a replacements FREE OF CHARGE which arrived very quickly.

Highly Recommend!

Thanks to Jamie and the rest of the team.

1 juillet 2026
Avis spontané
Noté 3 sur 5 étoiles

Average

Chair was delivered on time. Packaging could've been better. Paid the assembly fee for the chair but it wasn't done properly. Was loose in numerous places and I had to realign the armrests and reattach the screws below the seat.

20 juin 2026
Avis spontané
Logo de North West Office Furniture

Réponse de North West Office Furniture

Hi Dele,

Thank you for taking the time to leave us a review.

We are sorry to hear about you are disappointed with the assembly service. You placed the order on our website on Thursday 18th June and the chair was pre-assembled and delivered on Saturday 20th June. You emailed our team on Saturday afternoon to advise the left arm seemed to be wobbly, we are closed at weekends but a member of our team emailed you back at 8:01am on Monday morning to apologise for the issue and to advise we would speak to the relevant department to see how best to resolve for you. You emailed us back not long after and said you had tightened the bolts and the issue was resolved. 

We very rarely have issues with pre-assembled chairs but we do understand the disappointment that one of the chair arms seemed to be loose on delivery. We will certainly highlight this feedback with the relevant team and would've been happy to resolve the issue for you if given the opportunity. 

Kind regards 

The NWOF Team

Noté 5 sur 5 étoiles

Fantastic company - is there a six star option?

Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying office furniture to use as dining furniture so needed guidance on measurements, suitability, etc. My new "dining" chairs are great - very stylish and great quality. Very easy to assemble. I would give them six stars if I could.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We had a great experience dealing with…


We had a great experience dealing with this company. Their prices are very competitive, and the quality of their products is excellent. We purchased leather customer chairs as well as two leather operator chairs, and we have been extremely impressed with the quality and finish.
What really stood out was their customer service. When I needed to get in touch with them, it was easy to do, and all of my questions were answered promptly—usually within just a couple of hours. In my experience, that's a level of service that many larger companies simply don't provide.
They seem to have the values of a family-run business, genuinely caring about their customers and taking pride in what they do. I would highly recommend them and wouldn't hesitate to use them again in the future. ⭐⭐⭐⭐⭐

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely first class service

I had a small problem with a chair I purchased eleven months ago.
I sent a photo and within a day I had a very nice reply and within 2 days a replacement part was delivered.
I could not have asked for better service.
Absolutely first class in every respect.

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy Buyer

I am very impressed with this company especially Rebecca she couldn't have been more helpful with a very difficult order. Would definitely recommend them to others. The prices are also very competitive. Well done NWOF!!

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. The furniture and chairs were of good quality, they arrived on time. Prices very competitive.
I needed an invoice and emailed sales, the invoice came back within a couple of minutes.
There was a problem with a chair and it was sorted immediately with no fuss.
If you need office furniture I highly recommend North West Office Furniture. We now won't go anywhere else

10 mars 2026
Avis spontané

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