I ordered their patriot wreath. Received it and it was not at all what the advertised, only 10-12 inches in diameter, not 3D as shown, and the colors were not true red, whit, and blue. It is false adv... Voir plus
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Ordered a kimono for my daughter. They did not give me the stated discount for downloading their app and now I am unable the generate a return label to return to them (at my expense). I live in the... Voir plus
My parcel got lost in the post and the Royal Mail were completely unhelpful. As soon as I messaged oasis through their WhatsApp chat they were super helpful and the issue was resolved quickly, as I wa... Voir plus
Ordered those fishing magnets but never received them. Says they were delivered and mailman said he never got a package for me on that date.
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38 avis
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Excellent Customer Service and more...
Every query regarding e-mails to telephonic conversations 10/10! Constantly prompt effected responses.
Many thanks to Georgina,Ryan,Simon and Jonathan,what one POWER team that I utterly loved dealing with!
They all extremely polite, professional and efficient.
So passionate about their work and I can ONLY recommend Oasis!
EXCELLENT CUSTOMER SERVICE !!
Thank you ALL once again!!!!!!!!
2 août 2022
Avis spontané
Thank you Joyce for your prompt…
Thank you Joyce for your prompt response and solution to my address issue! Much appreciated! Hollie
30 juillet 2022
Avis spontané
Amazing customer service
16 juillet 2022
Avis spontané
Excellent customer service
Julie helped resolve a query I had. She responded very prompted and was very polite and efficient.
I love Oasis and this makes me love them more
14 juillet 2022
Avis spontané
Loved the service regarding a query on…
Loved the service regarding a query on collaboration - quick and clear. Thanks Farhan!
8 juillet 2022
Avis spontané
Saying thank you for your speedy service
I lost my customer number which I needed to return a top that was too small and was surprised to receive an email confirmation of what I needed extremely quickly and was able to return the top to Oasis. I believe that the young woman was Patricia F so I thank you for your time for your speedy reply and I am happy to continue using Oasis online
27 juin 2022
Avis spontané
Patricia F was extremely helpful
Patricia F. was extremely helpful in resolving an overdue return issue I was experiencing. Patricia sorted out a return label and now I can get my money back which is a load off my mind.
18 juin 2022
Avis spontané
Using the text service on iPhone was…
Using the text service on iPhone was fantastic. Team were really prompt in coming back to me on my queries and I was really impressed with the service. Thank you Rose & Monico
5 juin 2022
Avis spontané
Great customer service
It’s the first time I’ve ever had to reach out to oasis customer service - it was so quick and easy. I used the messenger service.
1 juin 2022
Avis spontané
Efficient
Efficient, knowledgeable and helpful with a return issue. Great help, thank you.
4 décembre 2021
Avis spontané
Returns Issue - Sorted!
Thanks to Ryan, Justin, Adrian & Joyce for all replying promptly and well to my return issue. All sorted as a consequence of their great service.
24 novembre 2021
Avis spontané
Thank you to Ralph for quick and…
Thank you to Ralph for quick and efficient communication!
23 novembre 2021
Avis spontané
Thankyou Christine joy for your quick…
Thankyou Christine joy for your quick response to my query
11 novembre 2021
Avis spontané
Had few issues with generating return
Had few issues with generating return. Sara and her colleagues were really helpful. Responded via WhatsApp very quickly and sorted it. Found this super accommodating as not always able to e-mail, having communication via WhatsApp is great and fast.
7 novembre 2021
Avis spontané
Great Customer Service
My parcel got lost in the post and the Royal Mail were completely unhelpful. As soon as I messaged oasis through their WhatsApp chat they were super helpful and the issue was resolved quickly, as I was offered a refund or for another item to be sent. Thank you to Umar, Romnick and Jecy for their quick responses. Despite the parcel problem, o would trust the company again due to their customer service.
17 octobre 2021
Avis spontané
Great experience
My experience in browsing the app, buying items, quality of items, returns and customer service is nothing but fabulous. I will always recommend and continue to shop at Oasis.
12 octobre 2021
Avis spontané
Excellent service as always and in particular, thanks to Charlotte who assisted me and resolved my issue.
Excellent service as always and in particular
25 septembre 2021
Avis spontané
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