Octane Finance Avis 

I turned to Octane in an attempt to find a finance option for an imported car after being turned down by various other lenders, and after a very quick a painless application process, I went from assuming I'd be looking at a 17.5% APR (quoted from another, admittedly very friendly and helpful broker) to 13.4%, to then a day or so later 11.3% without me really even needing to lift a finger. So import car or not, these guys just are on it. Following that, their comminucation with the car dealer themselves and subsenquently myself after I had done a test driver etc etc, was enthusiastic and prompt. Ultimately, I'll be driving off into the sunset with a much better finance deal on a superb car I was worried about missing out on because so many lenders are a pain in the whole about imported cars.

I don't have any reason to mark Octane down, so five stars it must be.

quick and Reliable service

Did not like that you did not reply to my email
and all messages sent to me, could not replyback to, i received constant messages and unable to reply back to. Please change so that messages can be replied back to.
Found it very hard to do signature and ID, there was nobody that I could message to ask for guidance, i had to go to car copmany that contacted you, which when I contacted no answer or waiting to long on the phone, when I did get through nobody explained what I could do, when car company telephoned very nice helpful lady gave simple instructions

Very straightforward application

Here good company helped me get me my new car very courteous friendly and helpful with the questions I had all the staff are very helpful and happy to help with all questions. I asked of them.

The agent was polite, efficient and friendly and answered all my queries regarding the purchase of my new car I would recommend them to anyone wanting car finance in the future.

Hollie,Robert and the team at Octane were pleasant and helpful with getting me my new car.Would recommend them to everyone.Thanks for all your help.

Fantastic service very friendly and straight forward by Eleanor, Sasha and George. Really easy to get accepted and straight simple process

You guys are great, would highly recommended to friends and family.

All done very helpful and professional. Thank you really recommend

Excellent customer service and a very smooth transaction. Ricky and Robert were awesome. Couldn’t have asked for a better service

Octane are consistently good on the service they offer. They offer great deals and are incredibly efficient. We highly recommend them.

Very professional and straight forward and very helpful easy application thank you

It’s easy for me simple and service was outstanding

Everyone at Octane very very helpful and so patient, with my silly self. Can’t thank them enough.. Made big man cry 😢 with happiness… Thank you all at Octane..
Regards Jp.

Amazing service by the team at octane, had my finance sorted on the same day and collected my vehicle the following day, thank you team octane, you guys was brilliant

I was very disappointed with my experience with Octane Finance. I had completed all the required checks, including verifying my ID, and had arranged to collect my new car, which was over 3 hours away. I had also cancelled the insurance on my previous car in preparation for the handover.

Then, at 4:55pm on the day before collection, I received a call saying my ID had not been verified. I know I had completed this step, so it seems there was an error somewhere in their process. What was most frustrating was that this wasn't flagged earlier, despite them having the whole day to contact me.

As a result, I had to cancel everything and arrange finance with another company. I don't know if this was an isolated incident, but it caused unnecessary stress and inconvenience. Based on my experience, I was very disappointed with the level of communication and organisation.