7Gear Casino | Welcome Pack up to £5000 + 500 FS Avis 

Too much chasing for things that should happen automatically.

my beat-up Chromebook ran the mobile site smoother than i thought it would. i was out running errands, caught a weak signal alert, and figured the spin was lost. loaded the game back up and it picked up right where it left off. balance was the same too, that was the first thing i looked at.

yeah, no: the help desk promised an email 'soon' after I sent the screenshot. Soon became two days.

When I chased it, email asked for the same screenshot again. Honestly exhausting not exactly confidence-building.

Even after relogging, the responsible company name was hard to locate.

asked Callum which clause voided the bonus. got a summary. asked again. nothing.

the game search barely worked and the help page did not clarify it.

My biggest issue was that the mobile layout blocked the main button

My main problem was that the responsible company name was hard to locate.

Using my laptop browser with 12 % battery left, the balance updated five minutes late. Could they make it any more awkward?

the login loop is the thing that will finish me off here.

details, spinner, back to login, details, spinner, back to login, then FINALLY in on the fourth go.

fifteen minutes of an evening i had forty in, and not one spin played

cool off request sunday, still live on tuesday, chat says 72 hours.

was late for the school run already and the chat put me at position 22, so i left it. came back at lunch and the conversation about my cashout had been closed as resolved, which it clearly was not.

Katie said the bonus was credited. my balance still says OTHERWISE, two days on.

Wanted the account shut. Form asks for a reason. Email says a specialist will be in touch within 48 hours. Nobody was. Chased on the Thursday from the car park, and the account is open still, with a free spins offer sitting in it.

Case 51806, raised on the 2nd.
The session cookie expires 15 minutes before the advertised timeout, which is why the balance refreshes but the spin fails.
Reply says clear your browser data, which does nothing to a server side timeout.

Maybe I looked too often, but the 125 withdrawal sat on approved every time
Nick in live chat gave me a different answer from yesterday's representative. I ended up checking the identical screen again later

Bonus expired in 24 hours and it wasn't flagged anywhere

Using my old Samsung in a hotel room, the button stayed honestly still grey after payment approval. I nearly gave up there.

On mobile data, Live Roulette took a moment to load but ran without issue through both rounds I got in. Basic account info was right there without needing to pull up chat.