Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints s... Voir plus
L'entreprise a répondu
I have been using Practice Mate in my private counseling practice for about 13 years and it is very reliable. I don’t have some of the problems that colleagues tell me they are experiencing with Simp... Voir plus
L'entreprise a répondu
The most influential part of my review has to be the ease at which we were able to transition over to OfficeAlly from another clearinghouse. We opted for the premium assistance where we were assigned... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Office Ally
Écrit par l'entreprise
Healthcare Solutions for Accelerating Reimbursement & Maximizing Revenue
Simplify Claims Reimbursement
Leverage our All-Payer clearinghouse >- Verify insurance eligibility prior to intake
- Fix errors before submission
- Submit claims to any payer
- See real-time status of claims
Support Payer-Provider Relations
Access Payer Gateway solutions >- Reduce rejections with custom rules and edits
- Assistance with claim routing
- Hosted Payer data solutions
Boost Revenue Recovery
Reduce bad debt and maximize claims reimbursement >- Find known and unknown billable insurance
- Review Medicare encounters for underpayments
- Respond to audits and appeal denials
- Identify and enroll patients into Medicaid and financial assistance
Enable Value-Based Care
Support enhanced quality of care- Monitor patient rosters
- Address and close gaps in care
- Securely exchange clinical data
Efficiently Run Your Practice
Run small- and medium-size practices- Offer appointments and scheduling
- Manage clinical documentation
- Electronically order and prescribe
- Support payments and accounting
Coordonnées de contact
1300 SE Cardinal Ct #190, 98683, Vancouver, Etats-Unis
- 360-975-7000
- support@officeally.com
- officeally.com
4,0
Bien
164 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I don't like the charges I've been…
I don't like the charges I've been receiving. I am an individual practitioner and feel that this is an unfair charge.
3 avril 2026
Réponse : Office Ally
Kathy, we are sorry to hear that you have not had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
they need a patient payment system that actually works
Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints several times a day, and is frustrated as she doesn't have a contact information for Stripe.
8 avril 2026
Avis spontané
Réponse : Office Ally
Michael, we are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
officeally
The website, program is quite user-friendly. We like the repairable claims application
31 mars 2026
Réponse : Office Ally
Richard, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Réponse : Office Ally
Maryam, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Claims are processed quickly and effectively
Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is that tech staff are not quickly available sometimes.
The monthly fee is significant, and relatively new, but worth it. I recommend Office Ally heartily to all my colleagues as an effective way to process insurance claims.
30 mars 2026
Réponse : Office Ally
Alan, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Easy to work with
16 mars 2026
Réponse : Office Ally
Nancy, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Office Ally is perfect for us
Office Ally is perfect for us and have enjoyed their services over the years.
The support team is very fantastic!
2 mars 2026
Réponse : Office Ally
Bim, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Not fast enough
Number 1, software does not update fast enough. If there is bad weather, I have to retype the entire note 3-4 times, before it's ready to sign off.
Number 2, I asked for a refund once when there system was down for 3 days and was rejected.
Number 3,passwords do not need updating every 4 weeks.
6 mars 2026
Avis spontané
Réponse : Office Ally
Dr. Smith, we are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
OA customer service reps are always so…
OA customer service reps are always so helpful. Our claims are processed very quickly.
10 février 2026
Réponse : Office Ally
Patty, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have had a positive experience our product and support.
User-friendly
26 février 2026
Avis spontané
Réponse : Office Ally
Monica, thank you for the review and thank you for being a valued customer.
Don’t like double sign in process
26 février 2026
Avis spontané
Réponse : Office Ally
Lynda, we are sorry to hear that you have not had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Doesn't allow me log in until I take…
Doesn't allow me log in until I take this survey
26 février 2026
Avis spontané
Réponse : Office Ally
Yamila, we sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected.
We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
Réponse : Office Ally
Dana, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Réponse : Office Ally
Jasbir, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
There is a pop up in my way when I try…
There is a pop up in my way when I try to log in
26 février 2026
Avis spontané
Réponse : Office Ally
We sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected.
We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
Réponse : Office Ally
Lauran, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Réponse : Office Ally
Alexa, thank you for the review and thank you for being a valued customer.
SEARCHING FOR MORE
I LIKE THE FACT THAT YOU CAN SEARCH THE PATIENT FOR MULTIPLE INSURANCE COVERAGE.
WOULD LIKE TO BE ABLE TO LINK A SECONDARY COVERAGE TO HMO AND MORE LOCAL BCBS AND ANTHEM POLICIES.
1 janvier 2026
Avis spontané
Réponse : Office Ally
Beth, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
I've used Office Ally for over 10…
I've used Office Ally for over 10 years. Very satisfied.
26 février 2026
Avis spontané
Réponse : Office Ally
Shawn, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
After using Office Ally and getting…
After using Office Ally and getting used to it and its features, it has been a great platform for my charting, and ordering medications.
26 février 2026
Avis spontané
Réponse : Office Ally
Christine, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
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