Moving house is a very stressful time, even more so when moving overseas. All of our concerns were handled in a super efficient way by the team at OFX. It's very scary seeing your whole lives fiscal a... Voir plus
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Établissement
Changer d'établissementMargaret Street 60, Level 19, 2000 Sydney, New South Wales, AU
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Lisez les avis des autres
I had the best service in my dealings with Shameem .. she was so patient and after many phone calls together we overcome a lot of difficulties we en-counted along the way. Pleasant and very good at he... Voir plus
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The most unprofessional and worst company possibly in existence. They have held my money for over 3 weeks and refuse to return my funds. Constantly making excuses asking to provide documentation. When... Voir plus
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I was dealing with Bernedene Leeuw at OFX who made the experience seamless. Bernedene was informative, extremely well organised and communicated with clarity and transparency. The process was made ver... Voir plus
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À propos de l'entreprise
À propos de OFX - Australia
Écrit par l'entreprise
Simplify your FX needs with OFX.
Get Started
Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.
We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.
Why choose OFX?
Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.
Save Money
Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.
Transfer Securely
Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology
Fee Transparency
OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.
24/7 Support
Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.
Start saving time and money - open an OFX account today!
Écrit par l'entreprise
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Coordonnées de contact
Margaret Street 60, Level 19, 2000, Sydney, New South Wales, Australie
- 1300 300 424
4,3
Excellent
844 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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OFX client fx currency accounts a great feature
The new functionality is great. Getting the accounts funded is very streamlined in this new version I have recently experienced. Being able to hold foreign currency balances is very helpful and removes an awkward step and expense of having foreign currency accounts elsewhere.
25 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you Paul for your review. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.
-OFXpert, Sarah
Arushi was wonderful
Arushi was wonderful. She listened and explained everything clearly. I really appreciate OFX for their wonderful staff and reliable, economical service.
23 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you for letting us know about the great experience you had with your account manager Arushi. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.
-OFXpert, Sophie
Sean O'Connell has been very helpful.
24 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you Anthony for taking the time to leave a review about Sean. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.
-OFXpert, Sarah
OFX service is fabulous
Lily Cai has been exceptional in helping me repatriate funds from USA to Australia. She was very proactive in helping me navigate the current political impacts, forward exchange contracts / limit orders and always attentive, efficient and a great communicator. I have been using OFX for 10-15 years, have always found them to be the most competitive on rates and the online platforms really easy.
25 juin 2025
Avis spontané
Réponse de OFX - Australia
Hi Nicholas. We appreciate you taking the time to leave us a review about your most recent experience with your last transfer and your account manager Lily. We love hearing positive client stories and will be sure to pass this on to the team.
-OFXpert, Sarah
As always OzForex are surperb
As always OzForex are just so accommodating - informative and efficient. Always a pleasure to deal with
21 mai 2025
Avis spontané
Réponse de OFX - Australia
Thank you Mervyn. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts.
-OFXpert, Sophie
OFX Arushi Kukreti great service
Arushi was hugely responsive and a pleasure to deal with. Was very clear on how my forward contract deal would work and outcomes achieved. Very good service.
20 juin 2025
Avis spontané
Réponse de OFX - Australia
Hi Andrew. Thank you for reaching out to us regarding the excellent service you received by OFXpert Arushi. We love hearing positive client stories and will be sure to pass this on to the team.
-OFXpert, Sophie
Great client manager!
Sonja is my client manager and she was exceptional in helping me navigate my tight exchange deadlines. She was courteous and polite, highly professional. I was initially unsure about OFX after the long customer service line wait but Sonja completely changed my impression of OFX and I would highly recommend her!
23 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you Tina for sharing the great experience you had recently with Sonja. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.
-OFXpert, Sarah
Lily Cai
I am new to OFX and Lily has made life easier and easier each day. She deals with my requirements efficiently and speedily and gives me peace and satisfaction with the end results each time.
24 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you Harley for taking the time to leave a review about Lily We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.
-OFXpert, Sophie
Dave Swadel made what could have been a…
Dave Swadel made what could have been a really stressful transaction so much easier. It was an outside the box situation, and Dave kept in touch, even calling me out of hours to help deal with issues in other time zones. Epic service and we got a great result!
19 mai 2025
Avis spontané
Réponse de OFX - Australia
Thank you Megan. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers. OFXpert, Dave.
I used Dave Swadel
I used Dave Swadel. He was amazing. Kept in touch online and via email. He also phoned me and talked me through the process of how to use my OFX account to transfer money from New Zealand to UK. I so appreciate his help and support in making this happen as I was very nervous about doing so, but it all went smoothly and allowed me great peace of mind. I will certainly be using him again to assist with any future transactions and would highly recommend this company and Dave Swadel
9 juin 2025
Avis spontané
Uk inheritance …
They were very thorough when dealing with my account due to the large sums of money I needed to transfer the was good due diligence
16 juin 2025
Avis spontané
Réponse de OFX - Australia
Hi Lani, thank you for your kind review and being a valued OFX customer. We’re glad to hear you’ve enjoyed using our service and look forward to helping you move money globally in the future.
-OFXpert, Sarah
Safe transactions
Fast,reliable, always a great job done by the team at ofx
13 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you for your kind review. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sophie
Intuitive and easy
I'm only an occasional customer, but everything was intuitive and secure, and went smoothly. Super 24x7 support.
14 mai 2025
Avis spontané
Réponse de OFX - Australia
Thank you David. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts.
-OFXpert, Sarah
Confidence counts
Absolute confidence that any transfer I make will occur safely and promptly
5 mai 2025
Avis spontané
Réponse de OFX - Australia
Thank you Bill for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.
-OFXpert, Sophie
After having long waits to speak to a…
After having long waits to speak to a staff member I tried another extension and was answered promptly by a woman who acted promptly and with patience.
She was apleasure to deal with..
If I hadn't had the initial wait I would rated it 5.
11 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you Richard for taking the time to reach out to us and provide feedback. I am sorry to hear that our customer service team were experiencing a high volume of calls at the time you had called in. I am glad you were able to call in and speak to one of our OFXperts. Please email us at reviews@ofx.com or calls us anytime on 1300 300 424 if you have any further questions.
-OFXpert, Sophie
Good service
I phoned after I had a problem on line activating my old account, I spoke to Sonja and she was extremely helpful and had my transfer moving quickly. Thank you for the prompt action.
11 juin 2025
Avis spontané
Réponse de OFX - Australia
Hi Mike. Thank you for reaching out to us regarding the excellent service you received by OFXpert Sonja. We love hearing positive client stories and will be sure to pass this on to the team.
-OFXpert Sarah
Bernadene Leeuw,
Bernadene Leeuw,
Was so professional and kind. She kept me informed throughout the process of transferring funds from my apartment sale in Scotland and buying my new home in NZ. It was a complicated and stressful time but Bernadene “held my hand” and it all worked out. Thankyou Bernadene
9 mai 2025
Avis spontané
Réponse de OFX - Australia
Thank you Joseph for taking the time to leave a review about Bernadene. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.
-OFXpert, Sophie
Quick, easy, safe and Secure
The process was simple, from start to finish. Placed my transfer in the morning and deal was completed the same day.
Quick, easy, safe and secure.
2 juin 2025
Avis spontané
Réponse de OFX - Australia
Thank you for your kind review, Alan. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sophie
Simple process...decent rate....quick…
Simple process...decent rate....quick transfer... very efficient.
27 mai 2025
Avis spontané
Réponse de OFX - Australia
Thank you for your kind review, Geoff. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sarah
Réponse de OFX - Australia
Thank you for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support. OFXpert, Dave.
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