We always like visiting the Broadway showrooms where everything is displayed so wonderfully. On this visit we bought a set of prints and a linen tablecloth which was hugely reduced. Charlotte helped u... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Broadway store is lovely and my husband and I always have a nice time there. The staff is polite and helpful without being pushy to sell. I wish they had more stock of the pillows I wanted (sold out)... Voir plus
The initial order arrived damaged - due to very poor packaging and protection. However, OKA were excellent in their response to the problem - noting the need to ensure better standards on delivery s... Voir plus
L'entreprise a répondu
Firstly I have found the help of your home stylist extremely good. Giving me confidence to purchase a rug , side tables and coffee tables and to help me in the next few weeks to select some cushions.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Coordonnées de contact
46 High Street, WR12 7DT, Broadway, Royaume-Uni
- +44 1386 859631
4,8
Excellent
325 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really helpful
Really helpful, our daughter wanted a mirror that was in the show room, thankfully they found one in the stock room.
10 mars 2026
Réponse de OKA - Broadway
Dear Customer,
Thank you for your review. We’re so pleased to hear the team in our Broadway store were able to help you find exactly what you were looking for.
We hope your daughter enjoys her new mirror and look forward to welcoming you back again soon.
Kind regards,
OKA
Great chair and good service
Very good looking and comfortable chair . Available immediately and delivered within a few days .
4 mars 2026
Réponse de OKA - Broadway
Dear Susanne,
Thank you for your lovely review. We’re so pleased to hear that you’re happy with your new chair and that everything went smoothly with the delivery. We truly appreciate you taking the time to share your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Friendly and helpful staff
28 février 2026
Réponse de OKA - Broadway
Dear MPW
Thank you very much for taking the time to leave your review. We truly appreciate your kind feedback and are pleased to hear that your experience with our Broadway team has been a positive one.
We hope that you will visit us again soon.
Kind regards
OKA
Brought these on break to the Cotswolds…
Brought these on break to the Cotswolds and a few days later sale started gutted that we missed on the discount, as a very good customer l wish we had a pre warning that this was happening
23 février 2026
Réponse de OKA - Broadway
Dear Darren
Thank you for taking the time to share your review.
While we do regularly review our pricing and run promotional activity throughout the year, our discounts are not always planned far in advance, and we appreciate how frustrating it must have been to receive an offer shortly after your purchase. We have shared your feedback, regarding the timing and communication of our promotions, with the relevant team for their consideration.
Please do accept our apologies and if we can be of assistance, please reach out to our customer service team on 03330 042042.
Kind regards
OKA
Beautiful fabrics
22 février 2026
Réponse de OKA - Broadway
Dear Customer
Thank you very much for taking the time to leave your review. We truly appreciate your kind feedback and are pleased that you enjoyed your visit to our Broadway store and their selection of fabrics.
We hope that you will visit us again soon.
Kind regards
OKA
Réponse de OKA - Broadway
Dear Customer,
Thank you for taking the time to leave your feedback.
We are pleased to hear that you were happy with the quality of your purchase and that you had a pleasant experience. Your comments are greatly appreciated.
Kind regards,
OKA
Réponse de OKA - Broadway
Dear Richard,
Thank you for taking the time to leave your feedback.
We are delighted to hear that you had a positive experience with our team. Your comments are greatly appreciated and valued.
Kind regards,
OKA
Lovely showroom
Lovely showroom, although not as good as the last time I visited. Got the feeling some of the staff were unapproachable but thank goodness Paul came in the room and was so helpful. Purchased a plate set because of this. Love them.
4 février 2026
Réponse de OKA - Broadway
Dear Mrs Parry
Thank you for taking the time to share your review. We are so pleased to hear that Paul at our Broadway store could assist you with such helpful service, however we are disappointed to learn that your experience fell short, compared to your previous visit, as we aim to provide a friendly and welcoming environment.
We do thank you for your support and hope that you enjoy using your new plates. We hope to welcome you back again soon.
Kind regards
OKA
Bedroom Chair
Thank you to the staff who helped us search for just the right chair, which is perfect.
12 février 2026
Réponse de OKA - Broadway
Dear Buyer
Thank you for your kind words. We're happy that our team could assist you in finding the perfect chair for your bedroom. Thank you for sharing your positive experience with us; we appreciate it!
Kind regards
OKA
Beautiful items
Item in stock, staff attentive and considerate. Beautifully presented items. Always drop by when in Broadway
12 février 2026
Réponse de OKA - Broadway
Dear Jane
Thank you for taking the time to leave such a warm review. We’re delighted to hear that you enjoy visiting our Broadway store and that the team has made such a positive impression.
It’s always a pleasure to hear from long-standing customers, and we’re grateful for your continued loyalty.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Great service in your Broadway and Bath shop
Great service in your Broadway shop. We bought 4 pictures and they need to be delivered from the warehouse. These arrived in our closest store, Bath a few days later. Staff there were also helpful and carried them to my car. Packaged well .
4 février 2026
Réponse de OKA - Broadway
Dear Vanessa
Thank you for your kind review. We’re so pleased to hear that your experience at our Broadway and Bath stores was smooth and positive, and we hope that you love your prints.
Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Great service, fantastic quality at a competitive price.
Great service received from Sarah after initially enquiring about a rug at their Broadway store. Quote provided was excellent value and rugs delivered very promptly. We’re delighted with how they look in our house.
30 janvier 2026
Réponse de OKA - Broadway
Dear Robert,
Thank you very much for your kind review.
We are so pleased to hear that you had a positive experience with our Broadway store and that Sarah was able to assist you with your enquiry. It is wonderful to know that you are delighted with your rugs and that they were delivered promptly.
Your feedback is truly appreciated, and we hope you continue to enjoy your purchase.
Kind regards,
OKA
Réponse de OKA - Broadway
Dear Fiona,
Thank you for taking the time to leave your review.
We are delighted to hear that you are pleased with your rug and that your delivery experience was efficient. Your kind feedback is greatly appreciated.
Kind regards,
OKA
very nice location in a fabulous…
very nice location in a fabulous building. super layout with lots of rooms to explore for a variety of gifts and homeware, something there for everyone.
4 février 2026
Réponse de OKA - Broadway
Dear Jackie,
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that you enjoyed the Broadway store, particularly the location, the building, and the layout. It is wonderful to know that you found plenty to explore and that the range of gifts and homeware appealed to you.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
We had very friendly service
We had very friendly service , help and advice.
The chair was delivered on time and we absolutely love it.
The shop in Broadway is gorgeous. Each room beautifully displayed.
29 janvier 2026
Réponse de OKA - Broadway
Dear Susan
Thank you for your lovely review. We appreciate you taking the time to acknowledge our Broadway team and the exceptional service they provided on your recent visit, and we are delighted to hear that you love your new chair!
It’s wonderful to know the store’s layout and atmosphere left such a positive impression and we hope that you will visit us again soon.
Warm regards,
OKA
Réponse de OKA - Broadway
Dear Karen
Thank you for your wonderful review. We’re so pleased to hear that you had such an enjoyable experience at our Broadway store and that our team were so helpful during your visit.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
OKA
Great service from Alarna
Alarna was very helpful, patient and gave us excellent service
19 janvier 2026
Avis spontané
Réponse de OKA - Broadway
Dear Angela,
Thank you so much for sharing your feedback. We’ll make sure your kind comments are passed on to Alarna and the Broadway team. We’re delighted you had such a positive experience and hope to see you again soon.
Kind regards,
OKA
Greatly helpful
16 janvier 2026
Réponse de OKA - Broadway
Dear Cynthia,
Thank you for taking the time to leave your review. We really appreciate your feedback and will be sure to pass your comments on to the Broadway team. We hope to welcome you back again soon.
Kind regards,
OKA
Always a lovely friendly welcome and…
Always a lovely friendly welcome and great service.
13 janvier 2026
Réponse de OKA - Broadway
Dear Gail
Thank you for your lovely feedback. We’re delighted to hear that you enjoy visiting our Broadway store and that the team has made such a positive impression . We truly appreciate your continued support and hope that you will visit us again soon!
Kind regards
OKA
Staff responded well to enquiries and…
Staff responded well to enquiries and checked quality of products prior to completion of transaction. Informed me of further discount available for final day of sale.
4 janvier 2026
Réponse de OKA - Broadway
Dear Simon
Thank you for your kind review. We’re so pleased to hear that your experience at our Broadway store was a smooth and positive one. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.