Angela and Debbie were incredibly helpful with my choices of faux flowers for my own store; they were both friendly and knowledgeable, thank you. Rose Webster Spirit Fashion - Devizes
L'entreprise a répondu
Établissement
Changer d'établissementThe Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB
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Lisez les avis des autres
I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop. I spoke to Sandra would couldn’t have been more friendly and accommodating and reserv... Voir plus
L'entreprise a répondu
Bit of a weird experience! Walked in and all 3 staff sitting around till area, nobody got up to help or offered help and we had to walk back to the tills to ask questions. Didn't have what we wanted a... Voir plus
L'entreprise a répondu
A wonderful store and really helpful and kind staff , much appreciated. Very happy with my 2 glass striped candle holders and metal pomegranate. Wonderful additions to my room and great price in sale... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Coordonnées de contact
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Royaume-Uni
- +44 1488 684250
4,9
Excellent
212 avis
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The Staff were really helpful
The Staff were really helpful. Couldn’t have been kinder. Layout in the shop was stunning.
1 septembre 2026
Réponse de OKA - Froxfield
Dear Joanna
We're so glad to hear our team was helpful and kind, and that you found our shop's layout stunning! Thank you for your wonderful feedback.
Kind regards
OKA
What a delight Oka is…
Visited the Froxfield store for the first time last week to look at lampshades and had a wonderful store experience. Debbie and the team made me feel welcome on arrival and helped answer all the questions I had on the lampshades. They look perfect! I was so impressed I visited the store a further two times that week!
2 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Leigh,
Thank you for your wonderful feedback. We’re delighted to hear your first visit to our Froxfield store was such a positive one and that Debbie and the team made you feel so welcome.
It’s lovely to know they were able to help with your lampshades and that you returned again so soon. We’ll be sure to pass your kind words on to the team.
Kind regards,
OKA
Debby and her team in the Marlborough…
Debby and her team in the Marlborough unit were exceptionally helpful when I called to collect a bookcase last week. After numerous long distance phone calls I can’t praise them highly enough. In addition she pointed out a matching desk that was available and I also purchased it.
Extremely helpful and she even assisted me in loading the products. A credit to your company. Really impressed with the show room by the way. My daughter plans to travel across soon. A*
Eamonn & Pat COONEY
Tel 07557 505774
3 septembre 2026
Réponse de OKA - Froxfield
Dear Eamonn,
Thank you for taking the time to leave such generous feedback. We’re delighted to hear Debby and the team looked after you so well during your collection.
It’s wonderful to know their care and attention made such a positive impression, and we’ll be sure to share your kind words with them. We hope you enjoy your new pieces and look forward to welcoming your daughter soon.
Kind regards,
OKA
Phoned local shop
Phoned local shop, put item on hold for me with discount - easy transaction and helpful staff.
2 septembre 2026
Réponse de OKA - Froxfield
Dear Glenys,
Thank you for your kind feedback. We’re so pleased the Froxfield team were able to help with your purchase and make everything simple for you.
We’ll be sure to share your comments with the team, and we hope you enjoy your new OKA piece.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear Michael
Thank you for taking the time to share your experience. We’re really pleased to hear you enjoyed your visit to our Marlborough store, and it’s great to know Tracey made such a positive impression.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear Nicola,
Thank you for your kind feedback. We’re so pleased you had a positive experience with us.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Excellent service and really good…
Excellent service and really good discount in sales! Thank you team Froxfield 🙌🏻
29 août 2026
Réponse de OKA - Froxfield
Dear Customer,
Thank you for your kind feedback. We’re delighted the Froxfield team looked after you so well and that you found something you loved in the sale.
We’ll be sure to share your comments with the team, and we hope to welcome you back again soon.
Kind regards,
OKA
Helpful and knowledgeable staff.
I was trying to get hold of some particular art work and Jane went off to check they had it in stock, promptly calling me back and putting it aside by the till point ready to collect.
I find the staff very helpful in this store, it is my local and great that it also has an outlet section.
30 août 2026
Réponse de OKA - Froxfield
Dear Tracie,
Thank you for taking the time to leave such kind feedback. We’re delighted Jane was able to assist so efficiently and have everything ready for your collection.
Your comments will mean a great deal to her and the Froxfield team, and we’re so pleased to be your local OKA store. We look forward to welcoming you back soon.
Kind regards,
OKA
We were very impressed with the…
We were very impressed with the excellent service offered at OKA. Our assistant Bethany gave us much attention in helping with our needs. She imbues a lovely gentle and kindly positive manner that is exemplar of dutiful service. Thank you OKA.
30 août 2026
Réponse de OKA - Froxfield
Dear Christine,
Thank you for such thoughtful feedback. We’re so pleased Bethany was able to give you the time and care needed during your visit to our Froxfield store.
Your kind words will mean a great deal to her and the team, and we’ll be sure to pass them on.
Kind regards,
OKA
Froxfield staff always so friendly
Froxfield staff always so friendly and helpful. Sale price plus extra 15% off for bank holiday weekend made the cushions covers excellent value.
29 août 2026
Réponse de OKA - Froxfield
Dear Karen,
Thank you for your lovely feedback and continued support. We’re delighted the Froxfield team always make you feel so well looked after.
It’s great to know you found something you loved in the sale, and we’ll be sure to share your kind comments with the team.
Kind regards,
OKA
I visited Oka at Froxfield a few times…
I visited Oka at Froxfield a few times before and during Bank Holiday. It’s a beautiful space full of amazing designs and Tracy, Sandra and Jane could not have been more helpful. I was able to take one item away and return it fuss free when it wasn’t suitable.
30 août 2026
Réponse de OKA - Froxfield
Dear Janet
Thank you for your wonderful review. We are so pleased to hear that you enjoyed your visits to our Marlborough store and that our team provided such helpful service. We are delighted that the return process was fuss-free for you. We truly appreciate your kind words.
Warm regards
OKA
The excellent service from Bethany and…
The excellent service from Bethany and Tracey will ensure that I return again and again to Froxfield Oka. Both knew the products really well and were helpful without being pushy or intrusive. They were amazing and Oka is lucky to have them.
Joanna
29 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Joanna
Thank you for your wonderful review. We are so pleased to hear that you had such a positive experience in our Marlborough store, and that our team provided such excellent service. It's fantastic to know their product knowledge and helpful approach made such a great impression. We truly appreciate your kind words and look forward to welcoming you back again soon.
Kindest regards
OKA
Lovely lovely lady served us
Lovely lovely lady served us, (Sandra) so helpful and friendly (compared to an earlier visit where the lady was dismissive about the sale ending and uninformative about a future sale! )
Thank you to Sandra …. I will be back soon.
23 août 2026
Réponse de OKA - Froxfield
Dear Sophie
We are so pleased to hear you had such a positive experience during your recent visit to our Marlborough and that Sandra provided such helpful and friendly service. We truly appreciate your kind words and look forward to welcoming you back again soon.
Warm regards
OKA
Fantastic service and lovely products
17 août 2026
Réponse de OKA - Froxfield
Dear Jennifer
Thank you for taking the time to share your experience. We’re really pleased to hear you enjoyed your visit to our Marlborough store, and received such excellent service.
We are thrilled you are happy with your purchase and truly appreciate your feedback.
Kind regards,
OKA
Expert help and service from the team…
Expert help and service from the team at Froxfield. Thank you Debbie, Angela and Bethany, always a pleasure to come here!
21 août 2026
Avis spontané
Réponse de OKA - Froxfield
Der Anne
Thank you so much for your kind words! We’re delighted to hear that our Marlborough store has consistently provided you with such a friendly and helpful experience. We truly appreciate your loyalty over the years and your lovely feedback about the team. We’ll be sure to pass along your thanks to them!
Your support means a lot to us, and we look forward to welcoming you back soon.
Best wishes
OKA
You always receive a lovely welcome…
You always receive a lovely welcome from the ladies in OKA Marlborough (Froxfield). They are never too busy to be wonderfully helpful; that they understand the OKA way of interior design very well is largely down to their creative backgrounds. It is always enjoyable to drop by to see what is new and hear their suggestions if unsure what to mix with what. The colours and themes are inviting so who can resist a rather nice purchase every now and again!
16 août 2026
Réponse de OKA - Froxfield
Dear Mrs Upton
Thank you for your wonderful review. We're so pleased to hear that you always receive such a lovely welcome from our team in Marlborough. It's fantastic to know that their understanding of interior design is so helpful, making your visits enjoyable and inspiring, and we're delighted you appreciate their suggestions and find our collections inviting.
We truly appreciate your continued support and look forward to welcoming you back soon.
Best wishes
OKA
Lovely visit to Oka in Froxfield
I recently visited Oka store in Froxfield and had a wonderful experience thanks to Debbie and Bethany. The showroom had great staff and was beautifully arranged. The team helped me to measure the sofa which I ended up buying. Nothing was too much trouble. I would definitely be back to this store.
17 août 2026
Réponse de OKA - Froxfield
Dear Ollie
We're so pleased to hear you had a wonderful experience at our Marlborough store. It's great to know Debbie and Bethany provided such excellent service and helped you with your sofa purchase. We truly appreciate your kind words and look forward to welcoming you back again soon.
Best wishes
OKA
A unique product.
My wife and I searched everywhere for a replacement garden table that would match a set of stylish modern chairs we already owned. Oka was the only store to offer what we chose. The lady assistants were very helpful.
13 août 2026
Réponse de OKA - Froxfield
Dear Ian
We are so pleased to hear that you found the perfect garden table to complement your modern chairs. It's wonderful to know that our team in our Marlborough store were able to provide such helpful service during your search. Thank you for your kind words!
Warm regards
OKA
Thank you Debbie at the Marlborough store
I visited the Marlborough store recently and was immediately impressed by the quality and presentation of the most beautiful furniture and furnishings. The store was laid out beautifully and had a lovely calm atmosphere and was inviting and welcoming.
The staff greeted us upon arrival and were available for any questions about products. I have to mention Debbie, in particular. She was very attentive without being overbearing. Her knowledge of the products was amazing and she offered alternatives to give us the best choice.
She was up and down stairs, opening boxes for us to see different sizes of items we were interested in. Nothing was too much trouble and she really went above and beyond to help us. As a result, we were delighted with our final choices. We even went back half an hour later to buy more.
Thank you, Debbie, for the most amazing shopping experience. You are a credit to this organisation.
I will certainly be visiting again.
14 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Consumer
We are absolutely delighted to read your wonderful feedback about your recent visit to our Marlborough store. It truly brightens our day to know that you appreciated the quality and presentation of our furnishings, as well as the calm and inviting atmosphere we strive to create. We are especially pleased to hear about the exceptional service you received from Debbie. We pride ourselves on having knowledgeable and attentive team members who go above and beyond to assist our customers, and it sounds like this was certainly your experience.
We are thrilled that you were so happy with your choices and that you even returned for more. We eagerly anticipate your next visit!
Best wishes
OKA
A very enjoyable visit to the Froxfield (Marlborough) OKA store
I called Bethany to purchase a cushion that could see online only the Marlborough store had left in stock. She kindly set it aside for me and when I was able to go to the store two weeks later she instantly remembered our phone call. She was a delight to deal with, so much so that we ended up buying some pictures too. Her colleagues Tracey and Angela were also friendly and kind as well, and gave our cockapoo a dog biscuit. All in all it was a very enjoyable visit and we were impressed by the size of the store and ease of parking.
15 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Phil
We are so pleased to hear about your enjoyable visit to our Marlborough store. It's wonderful to know that our team provided such a warm and helpful experience, and we hope that you are enjoying your cushion cover and prints.
We hope to welcome you, and your cockapoo, back again soon!
Kind regards
OKA
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