Excellent help at the Marlborough ( Froxfield) branch of Oka, where everything is beautifully displayed. Our questions were listened to carefully and solutions ( lamp shades!) were sought. A great e... Voir plus
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Établissement
Changer d'établissementThe Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB
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Lisez les avis des autres
The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... Voir plus
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I selfishly rang late on a Friday afternoon - but I would never have guessed from the reaction. Bethany answered, and knew exactly what I was talking about. She rang back as promised, very promptly,... Voir plus
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Helpful staff, especially Sandra and Debbie at the Froxfield store. Beautiful layouts and Indian influenced designs which work well in various interiors. Not cheap but I’d rather pay for quality items... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Coordonnées de contact
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Royaume-Uni
- +44 1488 684250
4,8
Excellent
135 avis
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Nice people , doing a top job
Just nice helpful people, going out of their way to assist me . It really does make the difference between buying and not buying.
First class!!
31 janvier 2026
Réponse de OKA - Froxfield
Dear Philip
Thank you for your wonderful review. We’re really pleased to hear you enjoyed your visit to our Froxfield store, and it’s great to know the team made such a positive impression.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
OKA Adict.
I’m sat at my beautiful table on my gorgeous chair having a coffee from my cheerful mug looking at my stunning vase filled with the most realistic faux stems on the market and I can’t help but smile and feel wonderful about it all!!
It was my first time visiting the OKA Marlborough branch yesterday and on such a miserable wet dark day I just want to give the staff recognition for being so positive so helpful in the most genuine way from a customer point of view!
Thank you!!! Without a male on duty to assist the ladies with heavier purchases they were swift and efficient in getting my table ready for us to take home even making sure to leave us with the Allan key to reassemble it when we got home.
Bethany and Debbie thank you! One might say they’re just doing their job but it’s bigger than that! Customer service is the most inportant part of any job so thank you ladies for all your help! We will be back!!!
Elizabeth, Wales 😊👌🏾
31 janvier 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Liz
Thank you for your wonderful review and we're delighted that you're enjoying your beautiful OKA pieces! We appreciate your kind words regarding the positive and helpful service you received at our Froxfield branch. It's wonderful to know the team made your experience so pleasant, especially on a gloomy day.
We are truly grateful for your support and look forward to welcoming you back soon!
Warm regards
OKA
The team at Froxfield were so helpful…
The team at Froxfield were so helpful in arranging for the despatch of a set of Wassily coasters. They went out of their way to send me photos of the product prior to purchase and arranged the dpd delivery for me.
17 janvier 2026
Réponse de OKA - Froxfield
Dear KC
Thank you for your kind review!
We're thrilled to hear that you found our team helpful and accommodating at the Froxfield Showroom. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations.
We look forward to welcoming you back soon!
Best regards
OKA
Although my purchase was very small and…
Although my purchase was very small and of little value ( a lampshade holder!) the staff were as helpful and charming as if I were furnishing an entire house!
15 janvier 2026
Réponse de OKA - Froxfield
Dear Chris
Thank you for your lovely feedback. We're thrilled to hear that you found our team helpful and accommodating at the Froxfield Showroom. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations.
We look forward to welcoming you back soon!
Kind regards
OKA
Réponse de OKA - Froxfield
Dear Helen
Thank you for your lovely review. We’re so pleased to hear that your visit to our Froxfield store was such an enjoyable experience and that our team provided helpful and knowledgeable service.
Your kind words are greatly appreciated, and we look forward to welcoming you back again soon.
Best regards,
OKA
The assistant was extremely helpful
The assistant was extremely helpful, polite and friendly. We are very pleased with the product we bought.
6 janvier 2026
Réponse de OKA - Froxfield
Dear Jane
Thank you for taking the time to share your feedback. We are delighted to hear that your experience at our Froxfield store was a positive one and that you are pleased with your recent purchase.
We truly appreciate your review and hope you will visit us again soon!
Kind regards,
OKA
Angela was very helpful and informative…
Angela was very helpful and informative about the various cushion options available.
5 janvier 2026
Réponse de OKA - Froxfield
Dear J Jarvis,
Thank you for taking the time to leave your review. We appreciate you sharing your feedback, and your comments have been passed on to the team at our Froxfield store.
Kind regards,
OKA
The Oka store in Froxfield is a fab…
The Oka store in Froxfield is a fab store. It’s large so you can see practically the whole range of OKA products. The staff are super helpful.
1 janvier 2026
Réponse de OKA - Froxfield
Dear Maria,
Thank you for taking the time to share your experience. We’re really pleased to hear you enjoyed your visit to our Froxfield store, and it’s great to know the team made such a positive impression.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear Lee
Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a positive impression — we’ll be sure to pass on your feedback.
Warm regards,
OKA
Friendly,’helpful staff
13 décembre 2025
Réponse de OKA - Froxfield
Dear Mrs D
Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a positive impression — we’ll be sure to pass on your feedback.
Best regards,
OKA
Helpful service and knowledge of stock
Very helpful service looking forward to a lamp and shade. Very pleased with my purchase.
10 décembre 2025
Réponse de OKA - Froxfield
Dear Mrs M
Thank you for your positive review! We're thrilled your visit to our Froxfield store was such a positive experience and and that you are pleased with your recent purchase. We hope you will visit us again soon!
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear N M,
Thank you for taking the time to leave your review. We’re delighted to hear your visit went well, and we’ll be sure to share your feedback with the Froxfield team. We look forward to welcoming you back again soon.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear J King,
Thank you for your positive review. We’re really pleased to hear that you enjoyed your visit, and we appreciate you taking the time to share your experience with us.
Kind regards,
OKA
Froxfield OKA all good
Patient, friendly and helpful service at the Froxfield OKA, the purchase nailing the lie that OKA is too expensive! Excellent well made cutlery that should withstand the kitchen dining lifestyle, the only downside being the rather large desert spoons.
30 novembre 2025
Réponse de OKA - Froxfield
Dear Briar,
Thank you for taking the time to share your feedback. We are delighted to hear that your experience at our Froxfield store was a positive one and that you are pleased with your recent purchase.
We truly appreciate your review and hope your new pieces are enjoyed for many years to come.
Kind regards,
OKA
Fantastic service!
Fantastic service from Tracey and colleagues. Left with a wonderful flower arrangement, vase and lampshade. The team could not have been more helpful.
28 novembre 2025
Avis spontané
Réponse de OKA - Froxfield
Dear Jonathan
Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a positive impression — we’ll be sure to pass on your feedback.
Warm regards,
OKA
Must try harder…
I didn’t get the feeling of enthusiasm from the person behind the counter and in some respects, they were a bit blunt when responding to my questions. I didn’t feel welcomed.
28 novembre 2025
Réponse de OKA - Froxfield
Dear Customer,
Thank you for sharing your feedback.
We are sorry to hear that your visit did not feel as welcoming as expected. We will review this with the team to ensure the level of service is consistently aligned with our standards.
Thank you again for bringing this to our attention.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear Rachel
Thank you for your positive review! We're thrilled your visit to our Froxfield store was such a positive experience and we hope you will visit us again soon!
Kind regards,
OKA
Very helpful staff
4 novembre 2025
Réponse de OKA - Froxfield
Dear Nancy
Thank you for your lovely review. We’re so pleased to hear that you received such helpful service during your visit to our Froxfield store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Wonderful customer service
Wonderful customer service. The staff were very helpful and knowledgable when I visited the store. The store itself is a joy to visit and I always come away with yet more ideas for my home!
10 novembre 2025
Réponse de OKA - Froxfield
Dear Diane,
Thank you for your lovely review. We’re so pleased to hear that your visit to our Froxfield store was such an enjoyable experience and that our team provided helpful and knowledgeable service. It’s wonderful to know that the store continues to inspire new ideas for your home.
Your kind words are greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Helpful staff
Staff answered questions, gave advice and additional information regarding the carpets we were looking at.
3 novembre 2025
Réponse de OKA - Froxfield
Dear Ellian,
Thank you for your kind review. We’re so pleased to hear that you received helpful advice and detailed information during your visit to our Froxfield store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
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