I ordered this glass product from the Fenwick store in Kingston over the phone as a birthday present. I had already contacted several stores closer to me, but none had it in stock—Fenwick in Kingsto... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWood Street, KT1 1TX Kingston upon Thames, England, GB
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I love love love all of the OKA stuff so was delighted to see they had opened in Kingston. I went recently and was introduced to Meghan the Home Stylist who was really helpful and inspiring. She hel... Voir plus
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As always, the team at OKA Fenwick/Bental Centre are so accommodating, knowledgeable and very customer focused. My appreciation to Narinder for all her kind service and advice on my latest purchase at... Voir plus
L'entreprise a répondu
I had such a wonderful experience with the sales team at OKA Kingston. The salesperson who assisted me, Megan the home stylist was incredibly patient, kind, and attentive. She really took the time... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We’ve brought OKA to Kingston, with a concession now open at Fenwick, one of the UK’s most iconic department stores. Located on the 2nd floor of Fenwick’s renowned furniture floor, the new OKA space showcases our latest collections alongside OKA icons, presented within our signature thoughtfully curated room sets. Stop by to explore our pieces in person, or sign up to our emails for news, events and updates from the store.
Coordonnées de contact
Wood Street, KT1 1TX, Kingston upon Thames, England, Royaume-Uni
4,4
Excellent
13 avis
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Oliveto Cruet - Green
I ordered this glass product from the Fenwick store in Kingston over the phone as a birthday present. I had already contacted several stores closer to me, but none had it in stock—Fenwick in Kingston was the only one with a single item left. They warned me it is made of glass, and I took the chance.
The product arrived four days later and was in perfect condition.
I spoke to a couple of staff members over the phone, and they were all very helpful and friendly throughout the process. Thank you very much—5* service!
12 juin 2026
Réponse de OKA - Kingston
Dear Armin,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that the Kingston team was able to help you secure the item you were looking for and that it arrived safely and in perfect condition.
We'll be sure to pass your kind comments on to the team, who will be thrilled to know that their helpful and friendly service made such a positive impression.
Thank you again for your support, and we hope the gift was well received. We look forward to welcoming you back again soon.
Kind regards,
OKA
Outdoor garden cushions
As always, the team at OKA Fenwick/Bental Centre are so accommodating, knowledgeable and very customer focused. My appreciation to Narinder for all her kind service and advice on my latest purchase at this beautiful store
13 juin 2026
Avis spontané
Réponse de OKA - Kingston
Dear Paul,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had another positive experience with our Kingston team, and we'll be sure to pass your kind comments on to Narinder.
Your feedback means a great deal to us, and we truly appreciate your continued support. We look forward to welcoming you back again soon.
Kind regards,
OKA
A very helpful sales team at this OKA…
A very helpful sales team at this OKA branch, thank you.
9 juin 2026
Avis spontané
Réponse de OKA - Kingston
Dear Customer,
Thank you for taking the time to leave your review. We're delighted to hear that you had a positive experience with the team at our Kingston store. We'll be sure to pass your kind feedback on to them.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
We have been so well looked after by…
We have been so well looked after by the Oka team at Fenwicks. So impressed with Jenny, Megan and Narinda - they took their time to show us through the collection and we are excited to work through our various projects with them. Excited for what is to come!
28 mai 2026
Avis spontané
Réponse de OKA - Kingston
Dear Natasha
Thank you for your wonderful review.
We are delighted to hear you enjoyed your visit to our Kingston concession and the team provided such helpful and knowledgeable assistance - we are also very excited to work on your future projects.
We truly appreciate your feedback and support.
Best wishes
OKA
I had such a wonderful experience with…
I had such a wonderful experience with the sales team at OKA Kingston. The salesperson who assisted me, Megan the home stylist was incredibly patient, kind, and attentive. She really took the time to help me find the perfect pillow set for my couch and also helped me choose the right lampshade to match one I had previously purchased from OKA Guildford.
There was also another colleague working with her whose name I unfortunately forgot to get, but she also did a fantastic job with customer service. She went out of her way to find the right information about a product I was interested in and made sure it was exactly what I was looking for.
I was so pleased to meet such wonderful salespeople. Their professionalism, friendliness, and willingness to help truly made my shopping experience even better. Staff members like them make such a big difference, and they are a real credit to your team.
26 mai 2026
Avis spontané
Réponse de OKA - Kingston
Dear Beyhan
Thank you for your wonderful review!
We are thrilled to hear that you had such a positive experience at our new Kingston concession. We are especially happy to know that the team went above and beyond to assist you, we endeavour to provide exceptional customer service and it's wonderful to hear that we succeeded in your case.
We hope that you will visit us again soon and truly appreciate your feedback and support.
Best wishes
OKA
Fab New OKA Store in Kingston
I love love love all of the OKA stuff so was delighted to see they had opened in Kingston. I went recently and was introduced to Meghan the Home Stylist who was really helpful and inspiring. She helped me pull together a look for two rooms I’m overhauling and nothing was too much bother. A really great customer experience.
20 mai 2026
Avis spontané
Réponse de OKA - Kingston
Dear RD
We are thrilled to hear that you had such a positive experience at our new Kingston concession. We endeavour to provide exceptional customer service and it's wonderful to know that Megan went above and beyond to assist you with design ideas for your rooms.
We truly appreciate your feedback and support and hope to welcome you back soon.
Best wishes
OKA
The retail assistant who helped me was…
The retail assistant who helped me was extremely helpful,courteous & very professional.
I had a query about a lamp I wanted & I was informed that Oka was expecting a delivery that day.The assistant went to Fenwicks delivery store & luckily the lamp had arrived in the colour I wanted.
6 mai 2026
Réponse de OKA - Kingston
Dear Mary
Thank you for your wonderful review. We are delighted to hear you enjoyed your visit to our Kingston concession and our team were able to assist you in finding the lamp you desired.
We truly appreciate your kind words and hope to welcome you back soon!
Warm regards
OKA
Had a great experience at OKA kingston…
Had a great experience at OKA kingston with the lovely Jenny. So knowledgeable about both the company and the products.
Beautiful things, great company and lovely staff members.
8 mai 2026
Réponse de OKA - Kingston
Dear Yara
Thank you for your wonderful review. We're delighted to hear that you enjoyed your shopping experience at our new Kingston location, and that Jenny provided such helpful and knowledgeable assistance.
We hope that you are happy with your purchase and that you will visit us again soon!
Kind regards
OKA
Fabulous customer service in Kingston
I was served by Jenny at the Oka concession in Fenwicks and her service was amazing!
She helped me think out of the box whilst buying 8 outdoor cushions
1 mai 2026
Avis spontané
Réponse de OKA - Kingston
Dear Lucy
We're happy to hear that you had such a positive experience at our Kingston concession and Jenny was so helpful while you were choosing your outdoor cushions.
Your feedback means a lot to us.
Kind regards
OKA
Súper!
Such a lovely concession - great variety of stock. Perfectly displayed and the team very helpful and friendly!
25 avril 2026
Avis spontané
Réponse de OKA - Kingston
Dear Customer
Thank you so much for the lovely review!
We're delighted to hear that you enjoyed your visit to our new Kingston concession and found our team friendly and helpful, and enjoyed our selection of soft furnishings and furniture.
We appreciate your feedback and hope that you will visit us again soon!
Kind regards
OKA
Great new OKA in Kingston
Visited new concession in Kingston. A great space, like a (very) mini Chelsea within Fenwicks. Customer service from Charlie was polite, friendly and knowledgeable. Couldn’t do enough to help. OKA cushions are just the best anywhere, beautiful.
21 mars 2026
Réponse de OKA - Kingston
Dear Jacky
Thank you for your wonderful review.
We are delighted to hear you enjoyed your visit to our new Kingston concession. We strive to create a welcoming and inspiring atmosphere for our customers, and we're thrilled that you found our room sets and team engaging.
We truly appreciate your enthusiasm and kind words and look forward to welcoming you back soon!
Warm regards
OKA
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