Terrible customer service. Over a month trying to resolve an issue with the quality of my sweater. I expect much better at this price point.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The responses I get from Oliver Charles people are ALWAYS kind and patient too. I’m building a more sustainable wardrobe, and the soft sweaters and T’s perfectly become flexible items I can wear in th... Voir plus
How many times have you left a review, a comment or suggestion and wondered what ever happened to it? For me, countless times. But, with Oliver Charles it is completely different. They listen, they re... Voir plus
I just unpacked my new Oliver Charles Marled Crew. I wasn't sure what "emerald blue" would look like other than the pictures looked turquoise. It is more like a soft green, which will probably go wi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A Single Sweater For All of Life
Coordonnées de contact
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing company
How many times have you left a review, a comment or suggestion and wondered what ever happened to it? For me, countless times. But, with Oliver Charles it is completely different. They listen, they respond, they make you feel heard and that you have a place at their table. Bravo! I can’t wait to see what you come up with next. Thank you, Kim P.
Terrible customer service
Terrible customer service. Over a month trying to resolve an issue with the quality of my sweater. I expect much better at this price point.
Love my boat neck all season sweater
Customer service is very responsive to questions. I love my all season boat neck sweater. It is true to size and feels cozy. I've worn it from chilly mornings through warmer afternoons very comfortably. The material is very nice, great quality, and not itchy. It is also light weight yet keeps me warm and comfortable and moves easily. It never feels restrictive or stiff. I love the color I ordered - undyed.
Sweaters are truly really well made
Sweaters are truly really well made. My favorite for where I live(Texas) is the all season cardigan. I love the color of the summer cardigan( it matches about anything) but I still like the feel of the all season more. The winter 1/4 zip will be wonderful when we travel to cold parts of the world. I would like pockets in it( patch or side) in the winter sweater. I would love the full zip winter in an XXS with pockets(my coat in Texas)
Customer for life
The quality of the products and company policies/mission, make OliverCharles a great shopping experience.
I love my sweater!
I love my sweater!
The outside package was a little beat up (as if a car ran over it). However, the product inside arrived in pristine condition, fits perfectly as described and feels delicious on my skin. I’ll be leaving on a 7-day trip to Italy soon with my Oliver Charles sweater taking the center stage of my capsule wardrobe.
I just unpacked my new Oliver Charles…
I just unpacked my new Oliver Charles Marled Crew. I wasn't sure what "emerald blue" would look like other than the pictures looked turquoise. It is more like a soft green, which will probably go with more clothes than turquoise. The gray cuffs and neck are a nice contrast.
I was also afraid it would be too tight on my generous hips, but size XL is just right. I'm wearing it right now as the weather is having trouble deciding if it's winter or spring. It should be perfect for my trip to Greenland and Iceland this summer.
Great sweaters but not as soft as expected
I purchased 2 yak wool sweaters - a V neck and a cable knit. Both are comfortable and fit well. They are warm without being too bulky. But they are not "buttery soft" as I was led to believe from the web page. And I wouldn't compare them to the softness of cashmere. Those claims seem to be overstated, but all in all I am happy with the puchases.
Loving the merino/yak hoodie
Loving the merino/yak hoodie! It's lightweight but very warm and soft, washed up easily and dried quickly.
Also the socks are terrific - nice stretch and easy to put on and wear. Cushiony.
Straighten the silhouette of the summer sweater
First, the Summer Weight sweater is lovely.
The only feedback I give is to make sure the lines/silhouette is straight.
So the “band” at the bottom should removed so the sweater falls straight.
There are no button on this version of the sweater, so the cut should be straight down.
If the sweater was straight down lines, I would definitely get it in all the available colors.
Socks disappoint.
I received two pairs of socks. The cuffs are too tight , a problem of many unisex socks. Women's legs are different than those of men . Sad but true.
I really hope my dress which will arrive on Monday is perfect.
Sweater is beautiful
Sweater is beautiful! Was supposed to be seamless but I ordered the turtleneck and the funnel is seamed at the neck. Understand that it may not be possible to make a turtleneck in one piece, but maybe add in a soft liner right on that seam at the neck? Itchy!! Otherwise great!
Arrived faster than expected
Arrived faster than expected. I wore this sweater for 5 days straight! Soooo soft and comfy! Did not have to wear anything under it either.
Difficulty placing order & sizing was TIGHT.
Had some difficulty navigating through their UI. Mistakenly ordered twice (2 sweaters X 2). Unable to correct the error.
Received the sweaters about a week between the two orders even though placed the same day.
Well made and super soft. BUT, the XL Size reminded me of an offshore fitting; too tight in the arms and chest. I’m hesitant to order the same sweaters in an XXL size just because of the UI difficulties.
And, I’m not sure I want to go through the hassle of attempting to return these 4 sweaters (again my frustration with the UI). These are pricey but look and feel worth the $$ outlay.
So, I’m planning on gifting them to friends that fit the sizing profile (they should be pleased with the light weight and quality).
And, I’m not sure about a reorder for myself in the larger XXL size.
The responses I get from Oliver Charles…
The responses I get from Oliver Charles people are ALWAYS kind and patient too. I’m building a more sustainable wardrobe, and the soft sweaters and T’s perfectly become flexible items I can wear in the ever changing weather in Columbia SC! Plus, their light weight makes them great for travel whether I’m following a youth baseball team across the state or flying to Texas to a high school tennis match!
I love the sweater
I love the sweater. I bought it to be slightly oversized, and it's very comfortable. And warm! I like the construction of it, and the shoulder shaping. Good color, too. Money well spent.
Loving my new sweater
My much anticipated package containing my Oliver Charles All-Season oversized Crew arrived last Thursday and I have had this lovely sweater on every day since. It is soft and warm for the blustery Chicago winter days. It looks good dressed up or down and fits perfectly. I love it!!!
Loving my first 2 orders!
I just received my first 2 orders from Oliver Charles. Delivery was quick and seamless. I love my sock bundle and sweater. Fabric is soft and well-constructed. Loving everything so far!
I have been wearing natural fibers for…
I have been wearing natural fibers for many many years. I like these shirts because of their quality… expect they will hold their shape. They won’t stretch out at least I’m assuming that. I can feel the quality of the cotton extensor then my other cotton, long sleeve shirt shirts.
Lovely product - the hooded, zippered cardigan
Lovely product - really beautiful.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








