Total scam. Company not based in London as photos shown, delivered from China free delivery on a rubbish dress nothing like the picture depicted far too big and totally unflattering. Unable to return... Voir plus
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I ordered 2 items they took 2 weeks to arrive, they look nothing like the image on the website, very poor material and completely wrong size and gigantic in size! Further to reviews I’ve just seen I h... Voir plus
If I could give no stars I would - company is not UK based - dress took weeks to come, was very poor quality and when you contact for a return they have a £35 shipping charge which is more than the d... Voir plus
Complete scam - beware ladies. If you look at the website, it's all AI generated of a faux London shop window, no team to meet, no shipping costs.
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Absolutely shocking quality!
Absolutely shocking quality!! Took weeks to come !! Ordered a large it’s about a size 8 really bad not ever going bother to return after reading all these reviews!! Avoid at all cost
Olivia mae the label - scam
They have now changed the website to oliviamaethelabel.. You will not receive the order and they will not refund you!
Do not buy
Do not buy. This is a scam company . Took over 4 weeks for dress to arrive , was then damaged , wanted £50 for me to return it . The asked for a video of damage and then when sent said they couldn’t process refund because there was an issue with their website ?! Total lies and stealing from people . Disgrace companies get away with this .
Do not order i repeat do not order!
Do not order! I repeat do not order! The quality is shocking! I swear ive received an underlay of a dress not an actual dress!
If you ask for refund you will be asked to record a video then return is international! You better order of temu or shain or just keep you money!
This crap ive received is in the bin! If I could i would give below 1 star!
If I could give a zero
If I could give a zero, I would. I waited 7 weeks for a dress, as each week went by and I could see it hadn’t yet been shipped, I pleaded for the order to be cancelled and to receive a refund but the customer service team made false promises and eventually just stopped replying. I’ve sent 17 emails to try and get my money back. DO NOT BUY FROM HERE.
I wish I’d read the reviews before…
I wish I’d read the reviews before purchasing from this website. Ordered a dress 3 weeks ago and still not arrived. Tracking has said ready to ship for around 2 weeks. Contacted the company who said they’re having issues with the tracking website and will get back to me with an update.. nearly a week later and still no update from them. Dreading receiving the dress after reading about the poor quality! DO NOT BUY FROM HERE!
Do not buy from this website
Do not buy from this website, it is typical Chinese brand which is crap and does not look anything like on the website, on this of you can’t return.
DO NOT PURCHASE CROM THIS COMPANY
DO NOT PURCHASE CROM THIS COMPANY! I would leave less than zero stars if I could! The product received was like a dress for a doll and not a human! Terrible quality and NOT like was advertised! Advised to return dress at my expense and still NO REFUND!! What a joke of a retailer.
Was very unsure to order from this…
Was very unsure to order from this website after realising it was coming from china instead of uk, I received my order on time it’s great quality and looks exactly as it did on the model over all I’m very pleased with this order and will buy again with plenty time to receive for my next outing.
A month to arrive and missing items
Ordered 3 dresses on 20th November. I emailed twice asking where they were, the delivery did not state it would take weeks to arrive. The reply was AI advising it was due to black Friday demand... ordered a week before black Friday. Finally had a delivery of one out of my 3 dresses today. No idea where the rest are. Quality is awful, absolute scam. I've emailed and no doubt I'll get a reply from an AI bot telling me how sorry they are. Do not use!
Appalling service
Appalling service. Ordered a dress in August and did not arrive until December. Customer service was terrible and they felt it was acceptable to charge me extortionate return costs after waiting months for a dress to arrive.
Avoid at all costs
Biggest scam ever
Biggest scam ever. I can’t get my money back after not receiving the first parcel I ordered back in October, they refused to refund me, insisted on sending another and now that hasn’t arrived either. DO NOT ORDER FROM THIS PLACE, all you will do is lose money.
The biggest scam on the internet
The biggest scam on the internet! I ordered a dress for a black tie event and I am extremely disappointed. It took over 3 weeks to arrive and the dress is not even hemmed! It is the cheapest piece of fabric, see-through and the worst quality. I contacted customer services and returns are between £25 and £30. Baring in mind this is what I paid for the item. Customer service sent me an automated email that is clearly a template as I received the exact same email twice! This is embarrassing. Please, please do not buy from this website. The reviews on the page are clearly fake. Save your money and buy elsewhere.
So don't order from this site...I…
So don't order from this site...I thought it was UK based and refunds were accepted within 30 days ...my order took two weeks so arrived whilst I was at said wedding ...I ordered several for choice. trying to return was a night mare as they just wanted to give me a partial refund and keep the dresses ...I'm still awaiting my refund because the package which is being tracked by both myself and Olivia may China is still in customs !! This has been going on since October !!!
Absolute scam...
One star is too much. The order took weeks to arrive, wgen it finally did it was extremely poor quslity rubbish. Looked at returns process, it will cost more to return the dress to Asia than the dress cost. Absolute rip off..please don't waste your money on this scam.
Can’t believe I got sucked into this…
Can’t believe I got sucked into this scam I have been waiting a month for my order although they said it would be 3-5 days . My daughter ordered from the same site I can only describe the two track suits she ordered as total garbage , the fabric was an arts and crafts felt and same story pay the postage to China or keep and get 10% back . After 3 months of haggling they eventually offered 60% back but are still yet to pay ! Fortunately I purchased through Amex who have reversed the charge . My daughter is now going to report them to trading standards .
Absolute joke, avoid!!!
I received my order after over a month.
I'm not sure how they are even allowed to use the images on the website as the products are not even close to the shite quality they actually are. Awful material, extremely cheap looking and an absolute con in terms of returning.
Money thrown away
i checked reviews before ordering and there is another company with similar name based in Netherlands who had good reviews... my mistake. Despite the claim that they are based in UK, this company is obviously in China. Half of the order has not arrived. What arrived is poor quality, mostly synthetics. Impossible to return. Don't bother
The best!
They offer such a wide variety of styles to choose from, and all their pieces are made with top-quality materials. The dress I bought is incredibly flattering, and I can’t wait to use this site for all my special occasions. I’ll definitely be ordering again and recommending it to everyone!
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