Oliviaroselondon Avis 

Scam site. Got my money back from card thankfully.
Order from here and your ordering from Mr Wang in China who doesnt like giving you a refund!

If I could give zero stars I would. Clothing is very poor quality and not that cheap . Photos on site make out clothing to be a lot better quality than it is. Makes out in London but stuff comes from a lot further.

DONT NOT USE!!! ABSOLUTE SCAM!!!! Only giving them one star as I have too! SHEIN has better quality products. When you try too return they give you everything but a full refund! Then after weeks you finally get a return address it’s in china and cost a fortune too return! Despite not mentioning that anywhere on the website. Please please please don’t not use and get scammed like I did

This company is NOT London based my dress was damaged which should be covered for return by their policy but they refuse to pay return costs. I had to send it back to china at a high cost and they gave the wrong address!!!!! Nightmare do not buy from them unless you want to loose lots of money!

I ordered 2 dresses for a wedding nearly 2 months ago and i am still waiting on the company to sort out the parcel that i never received. I have not got any further after numerous emails were sent. Instead i keep getting automated emails stating how frustrated i must feel and they are looking i to it. They still have not got past this email and nothing sorted!!!! Communication is very poor.

Worst company I have ever brought an item of clothing from. NEVER buyyy anything from here. They’re a shit, robbing scam from china. I’m so annoyed

Very disappointing and misleading
The website name oliviarose.london makes it look like a UK/London brand, but the return address is in China. Returning the item means paying a very expensive international shipping fee, which feels misleading.
The product quality was extremely poor—cheaply made, wrinkled, and badly stitched. Nothing like the photos.
I do not recommend buying from here

I would rate this company 0 if I could. It won’t surprise you to know that this company is not based in London. Ordered 2 dresses which took ages to arrive and were really poor quality when they did arrive. I have tried on multiple occasions to return and was given the option to exchange or refund a partial amount and I could keep. I replied 4 times stating I only wanted to return to which they responded and supplied me with an address that doesn’t exist. They trade under many other company names as well and do exactly the same thing. Avoid!!

Ordered an item today and was overcharged at checkout I have contacted them no response, I am now going to contact trading standards stay away from this site

I ordered a Delvienne Vintage swede finish long coat, which is gorgeous in the picture. It arrived and looks like it isn't worth £10. It looks like it is made of felt, has none of the stitching which is shown in the picture and is an entirely different coat. I paid £59.95 which was apparently half price!
I have emailed twice, as apparently you have to return within 14 days, and 5 days later still have had no reply.

customer service, not great.
Clothes are definitely, NOT TRUE TO SIZE.
Won't be shopping there again.

I’m the same as the previous buyer, definitely not a uk based company but one based in china…. Took days to answer my emails kept offering me 20% back and to keep the dresses which looked nothing like the picture and the material was shocking!! My returns are still stuck in china awaiting custom clearance well we know that won’t ever happen!! I mean these dresses were not that cheap so yes I’ve definitely been scammed as well. So avoid at all costs because I will never buy from these again!!!!

Stay clear , cheap rubbish and refund only 20o/o if your payment. Total scam . Definitely not a London company

The website states they accept returns, but despite being OliviaRose London, the returns address - once you've fought to receive it, is in China. The material of the dresses bought is of the quality you'd expect the lining of a dress to be. One was see-through and others don't hang well as they are so thin. I feel scammed.

Please don't be deceived. This is not a London based company, despite the name. I ordered what looked like a nice jumpsuit from an online ad, implying it was coming from the UK. What arrived was a cheap nasty jumpsuit from China. Scammed. Returns are very difficult. Keep your hard earned cash & shop elsewhere.

Not from London.
Deceptive.

Olivia Rose London is actually a drop shipping site in China so if you need to return an item and you probably will because they are shoddy and ill made you will be asked to pay Tracked return cost plus customs and shipping to China. Scam avoid