I had rope lights from them that lasted several years outside. Bought a new set just in case the old went out as like to keep wrapped around my tree. They didn't work when got out. Even though they we... Voir plus
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Lisez les avis des autres
Ordered through Amazon, on delivery the lights would not work. Great direct customer service from the with fast replies and new set sent out within 4 days.
Purchased 5 packs of led string lights All delivered speedilyandwell packaged Sadly one of the strings was broken Contacted Ollny who responded immediately Thier customer service resolved t... Voir plus
We brought a outdoor fairy solar light. Unfortunately it stopped working (we quess because of a loose connection) but customer support was both fast and very friendly. Ollny replaced it based on 1-yea... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We want to bring sparkle to your life with our expansive range of decorative lights for all seasons, and all reasons.
Coordonnées de contact
Etats-Unis
- ollny.com
N'a pas répondu aux avis négatifs
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Great Customer Service!
Purchased a set of lights from Amazon a…
Purchased a set of lights from Amazon a couple of years ago, they were really lovely and we were very pleased with them. A couple of months ago my husband broke them so I ordered a new set, when they arrived I could not make them work, I contacted the Ollney customer service team and they replied quickly giving advice on a possible solution. When this did not work they kindly offered to replace the lights and they arrived within a few days. Very pleased with the customer support. Excellent service.
Purchased 2 sets of lights from Amazon…
Purchased 2 sets of lights from Amazon in November 2024. They were really lovely and we were very pleased with them. In May one set would no longer work then a couple of months later the second set suddenly wouldn’t work. I contacted the Ollney customer service team and they replied quickly giving advice on a possible solution. When this did not work they kindly offered to replace both sets of lights and they arrived within a few days. Very pleased with the customer support. Excellent service.
Ollny 66 foot rope lights
I bought Ollny 66 ft light set for the deck railings. The set is beautiful when lit no matter what color mode you use. I have set on the 6 hour timer which is a great feature. I had a problem with plug. Text the company who got back to me immediately. I would recommend this company for any lighting products they sell. Thanks Judy, from Cleveland, Ohio
Great product and company that stands…
Great product and company that stands behind their product. The customer service is excellent. I had a problem with one string of lights and they told me they were out of stock but when they got more they would replace it. AND THEY DID! All while being polite and understanding. I recommend them and the products they sell. 5 stars
Remote control replaced
I purchased a 400 LED light set with remote in December 2024. I tried to use the remote control in July 2025, but it wouldn’t work. I contacted Ollny’s customer service. They worked through several suggested solutions but none worked. Within days they sent me a replacement remote control, and everything worked great. Excellent customer service.
Very responsive and professional
I had a problem with a product from Ollny, so I reached out to them. They quickly responded, and quickly resolved my concern. They are very responsive and very customer service oriented. Plus, they clearly stand behind their products. Highly recommend this company!
I had a problem and service was great
I had a problem and service was great. Would and did buy again
Alles supi
Alles supi, freundliche und schnelle Kommunikation. Hier kauft man gern.
Orders a solar 200 led light cluster it…
Orders a solar 200 led light cluster it arrivesed prpmpty worked well for a day or so then stopped .i contacted customer support they were helpful offered advice when that didn’t resolve promptly replaced unit new one arrived very quickly working well to date great product good service would use again .
Great lights & great customer service
I ordered 3 outside lights through amazon, great and looked exactly like the photos. I had an issue with one light, the company emailed me back within a few hours with some tips, and then quickly replaced them with no issues. Would order from them again
Top Service
Top Service. Fehler nach 9 Monaten ohne Probleme behoben und Ersatz geschickt.
Vielen Dank. Toller Service. Gerne wieder.
Exceptional customer service
Exceptional customer service. Prompt response to my issue and resolved within days. Good product followed by outstanding level of communication. Highly recommended. Faultless!!
Their customer service is fantastic
Their customer service is fantastic! Problem solved incredibly quickly. I highly recommend this company!
I ordered three sets of outdoor…
I ordered three sets of outdoor waterproof lights, and all of them, but one worked fine. The one I did have a problem with when I contacted the company. They were more than happy to take care of it and did it extremely promptly. They were willing to do whatever I need to make it right no questions asked I would definitely use this company again knowing that if a product failed, they stand behind it. I totally endorse this company. Great job!
Great lights and superb customer service
The first set of lights quickly had condensation inside of them. I emailed Ollny and Jessica emailed me back almost immediately and organised a replacement. Absolutely top class customer service. The replacement lights are working great so far and look fantastic. Will definitely use Ollny again.
Super schöne Lichterkette
Super schöne Lichterkette. Robust und hochwertig. Super Kundensupport.
Lights did not work
Unfourtunately our lights did not function any more after a few months of Isabel. After a short Mail sent to Ollny I received an immediate response and their offer to replace the lights. One week later we received the replacement.
May thanks to Amy from Ollny Customer Service - Great Job! Thanks again :)
Good looking lights
The first set of lights unfortunately did not work fully but the company were brilliant. They answered my email immediately and and a new box turned up within 3 days.
They are up and so far work perfectly and more importantly look fantastic.
The 8 different settings of the led lights and the ease to the remote control set this apart from the run of the mill standard garden solar lights.
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