We had a great experience with Olson and Baker. We bought a beautiful table at a competitive price. Although we had an issue with the table after delivery, the service from Olson and Baker was exc... Voir plus
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We had a great experience with Olson and Baker. We bought a beautiful table at a competitive price. Although we had an issue with the table after delivery, the service from Olson and Baker was exc... Voir plus
L'entreprise a répondu
Just the loveliest people to deal with. we brought some indoor and outdoor furniture and the service was brilliant, informative and so helpful. Delivery was really well organised and easy too. We wou... Voir plus
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We called Olson and Baker after being let down by a well-known furniture retailer. It was a completely different experience from the moment Finlay answered our call. No hard-sell; just great custome... Voir plus
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Staff I spoke and had communication with were really helpful answered my queries directly and concisely - no waffle or hard sale. After purchase I was kept up to date with the financial and dispatch... Voir plus
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As specialists in designer furniture, Olson and Baker commits to providing a memorable shopping experience for our customers. We pride ourselves on endorsing authentic licensed pieces from the most reputable manufacturers and designers in the world. Our high end furniture and lighting spans from mid-century modern to contemporary styles, and everything in-between. As an independent business, we are able to offer a personalised service, tailored to each customers need. We are passionate about our products, and our small expert team is a well-oiled machine that strives to deliver excellence. We embrace sustainable business practises by supporting local supply chains to minimise our carbon footprint, alongside also having a collaboration with More Trees to plant a tree with every order. Please feel free to reach out to our friendly team if you have any questions about any of our products.
Olson and Baker, Sum Studios, 1 Hartley Street, S2 3AQ, Sheffield, Royaume-Uni
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Fantastic customer service. I was trying to match the oak of my new flooring with a coffee table and despite not having any spare samples of the wood to send out, they agreed to send their in-store sample just so that I could make sure it was the perfect match. Absolutely overjoyed with the coffee table and delighted with the fantastic service. Would absolutely buy from Olson and Baker again.

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Amazing communication with the store, I was kept informed throughout the duration up to delivery, item very carefully packaged and amaxing delivery service, 10/10 would recommend!

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Great experience overall.
I was quite surprised when I received a call a few hours after placing my order, they wanted to check I ordered the right item and was comfortable with the lead time. Also followed up with an email a few days after the order was received to ensure I was happy with everything.
I really enjoyed the customer service and will definitely use them again.

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Nice range of products and amazing customer service

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Really good customer service. Only a small order but they were very helpful and even delivered the chairs at a time that suited us. It’s good to support smaller local businesses and we would strongly recommend them.

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Beautiful furniture and reliable service! Great experience and very happy with my order! Can't recommend Olson and Baker enough.

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Russell and the team at Olson and Baker have provided fantastic service and attention to detail when we have purchased furniture from them. We have a beautiful walnut dining table that was thoroughly checked over before arriving with us in perfect condition. We also have 2 gorgeous bedside tables and a rather impressive Arco lamp. The items they are able to source not only look great, but are fabulous quality. I would definitely recommend using Olson and Baker

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I recently made a purchase from Olsenbaker.com, and I couldn’t be happier with the entire experience! The website is user-friendly and has a fantastic selection of products. I found exactly what I was looking for with ease.
The customer service was top-notch. I had a couple of questions about my order, and their team was incredibly responsive and helpful, providing detailed answers and ensuring I felt confident in my purchase.
My order arrived promptly and was beautifully packaged. The quality of the items exceeded my expectations—they are well-made and exactly as described on the site. It’s clear that Olsenbaker.com values both their products and their customers.
Overall, I’m extremely satisfied with my purchase and will definitely be shopping here again. Highly recommend Olsenbaker.com for anyone looking for quality products and excellent service!

Réponse de Olson and Baker
A great product and excellent customer service
Absolutely first class service! My item was delivered on time and was what I expected, definitely will purchase again from Olsen and Baker ! Thanks guys
I had fantastic customer service, and where very helpful when I was asking questions about the product I was buying,
We love the Burnell two-seater sofa in a wool mix navy fabric. It's very well made & superbly finished. Ordering was a breeze. The delivery process was very smooth and helpful. A great product from an excellent company.
John Seaman, Beverley.
I purchased a sofa from OB for my new home and the quality of not just the product but also the service and delivery was impeccable! I will now be purchasing more lounge elements to create the dream space.
Outstanding team with great customer service and excellent selection. Highly reccommend!
Purchased 2 x pendent lights and a floor standing lamp.
The quality of their luminaires and their seamless purchasing experience was outstanding. I will be returning.
Exemplary customer service, an absolute pleasure to do business with, would highly recommend!
I recently purchased the ethnicraft slice dining table and I was unsure to what dining chairs would go well, the guys found me loads of options and I ended up going for some eames dining chairs which are fantastic. The team made it so simple, delivery was quick and I am already planning my next purchase.
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