Olyndra London Avis 

Ordered trainers and have not received!! They were meant to arrive by Yodal 2 days ago!! Company not answering emails and I have asked for a refund, will do a chargeback with my credit card if no acknowledgment of the refund request email today

. The eventually received goods were not as described or photographed. Poor quality synthetic material in super bright gaudy colours. When I wanted to return the item I was expected to pay postage to China, accept a 10% refund or 75% credit. Needless to say I would not be purchasing anything further from this company so not an acceptable resolution.
Exceptionally poor quality goods even worse customer service.
Avoid this company at all cost

DO NOT…please listen to me… DO NOT BUY ANYTHING FROM THIS COMPANY.
They send you something that doesn’t resemble what you see in the photo (in my opinion). If you need to return you have to contact them first. They don’t respond. And only give you a 2 week window to do so. The return address is CHINA!!!!!!! They have no contact number and no intention of contacting you back. AVOID THIS COMPANY. SAVE YOUR MONEY

Item not recieved despite messages from Yodel & Olyndra saying it has 😞
I feel totally ripped off!

Arrived on and in good condition product was a great fit and excellent craftminship could not be more pleased with this product

stay well clear of this company! they are NOT BASED IN LONDON, they are in China, they take your money and add on another £2.99 for prompt delivery which takes 3 weeks! then if you want to return the goods, at your own expense of £15 they eventually send you an address which is a load of gobble de gook letters and not a valid address and you cannot send it via royal mail with this address as there is no correct postal code, but they insist it is sent via tracked international royal mail!
by the time you have waited again for them to answer your emails the 14 day window of opportunity to return your unwanted goods has passed so you end stuck with the goods, or they will offer you 10% of your money back ! which amounts to about £2.80 !! all the comments on the website as you browse for the lovely shoes! are all false comments i am sure, Please stay clear away from this company

Bought a pair of shoes, emailed to return them on receipr, 1 response from someone eluding to me "store manager" but no returns No. or address to send to. No tephone either
Avoid these scammers
Facebook should remove their accounts.
UPDATE: Company replied, contacted them as advised and YET AGAIN no response - absolute cowboys

Don't be fooled by the name, this is cheap rubbish from china.

They are a bunch of con artists. They lie about the product and then make it impossible to return it or get a proper refund. Cheap and nasty tat advertised as a quality knitted wool cardigan. After I complained to Paypal, they provided a return address - in Australia!!!

I bought some items almost 3 weeks now and till now I’ve not received them neither have they replied to my email follow up, despite stating order will take only 5 days but they keep bugging me with marketing mails every hour. This is such a horrible vendor disguising as a london based company.

Just awful, don't buy anything from this website

Wish I could give this company LESS than 1 star.
You put on a review….they answer it with an instruction to contact their Customer Service team…..you email them and they 1/ take their time replying 2/ say that unfortunately gone over their 14 day return time and then 3/ offer you a big discount on more crap goods or an Instant 10% refund and guess what, that never arrives either.
Avoid this company like the Plague!

Great pair of shoes, not always easy to find size 15, perfect fit lightweight and comfortable.

Quality of product doesn't seem to bad (so far, only just started using them) BUT!
Their ordering system seems to change what you ordered.
Their customer service is non-existent!

I purchased several items, they were nowhere true to size. I communicated with Claire M. the store manager. She assured me that she would supply me items that actually fit. As I was about to go to New Zealand for a couple of months we agreed that the situation would be rectified on my return. I got back to the UK and tried several times to contact Claire M via email and I have never had a response. This is a dishonest company, whose customer care policies are atrocious. Do not shop with them

Not even a one star from me but had to mark one to continue with this review absolutely awful company i waited weeks all the way from china nothing to do with London ha surprise surprise !! my order arrived poor quality totally wrong size No customer service no returns no refunds DO NOT BUY these products are not even good enough to give to charity they are going in the bin....
REPLY TO THEIR REPLY IVE SENT NUMEROUS EMAILS TO CUSTOMER SERVICES THEY DO NOT REPLY

Bought the Eleanor elegant summer cardigan from their website. It was described as a soft alpaca lightweight knit. It’s polyester and spandex with a printed pattern and fleece lining . Absolute cheap nasty tat 😡 False advertising, don’t waste your money. Have sent them several emails which they have ignored but they keep bombarding me with ‘offers’ 😡

They never answer my emails still waiting on a refund from the 15 th of July

Ordered shoes. Was charged for Delivery Protection which i never asked for. Asked for this to be refunded. Just ignored. I canexpect yo again be ignored.not track my order as I only get an error page. Asked for an update on my order. Ignored. Now asked for refund but

Very poor customer service, does not reply to emails when there is an issue! Avoid.