Olyndra London Avis 

Ordered some shoes, London in the company name…naively made the assumption UK based.

still waiting, no communication.

China company, tantamount to fraudulent advertising.

Avoid at all costs, will waste your money

Avoid full stop!
Shoes were too small. Contacted them same day, took a week to reply, I replies, took another week to reply, so on and so on. Now I'm not eligible for full refund apparently, 75% store credit only. I asked for the store credit, took another week to reply, offering me credit again, still haven't receive details on how to use store credit. Avoid like the plague!

I ordered a woman's puffa coat in Burgundy, the description said Burgundy but the photo in the ad showed Pink, so I took it as I would receive a Burgundy coloured coat, but when it eventually arrived it was Pink. The coat looks like it was a branded item but the brand label appears to have been cut off. Also, it took 10 days to arrive despite the ad saying around 5 business days. I certainly won't be ordering anything else from Olyndra London. Another thing, the delivery said it would arrive by Yodel, but I couldn't track it, when I eventually got tracking it turned out to be delivered by Evri and came from China. The coat itself seems alright, but I've not worn it out yet, time will tell!

Shoes arrived this afternoon, in a bag note box. Typical China cheap outlets it took almost 15 days to arrive. Company does not answer emails. It doesn’t want to read it’s a joke even the other Chinese company beginning with T delivers quicker and has better updates as to where the shipment is. When you are purchasing the shoes you’re supposed to have an option for express delivery. I didn’t take it but I was charged for it all the same. I’ve complained and they have ignored nowhere in the for the shoes suggested that they were coming from China and yes, at the price I should know better either way don’t don’t trust this company. I won’t be buying again from them. It’s very disappointment people beware.

Avoid like the plague, goods arrive with no returns labels. You have to email them as to how you return good, but they take a minimum of 5 days to respond. Returns are at your cost so although they claim to be in London I don’t think so. Returns can end up costing more to be sent than the goods cost.

Would give zero if possible. the item seemed stuck at couriers and never delivered or refunded. Had a string of emails with someone called ClaireM - Store Manager. Quite polite but they finally stopped as they couldn't deliver and no product was ever received or refund given. Thank Goodness - it wasn't a lot of money. I had never had that experience before.
I wish I had looked at Money Expert page beforehand.

"Online reviews for Olyndra London are overwhelmingly negative, with customers frequently reporting issues such as very long delivery times, poor-quality clothing, and incorrect sizing. Many reviewers also state that the company is unresponsive to customer service inquiries, does not deliver items as advertised, and that returns must be sent to China at the customer's expense. It appears to be a scam or a company that uses deceptive marketing by claiming to be based in London while shipping from China."

The shorts were not any thing like advertised wrong material it was a cheap horrible material nothing like it looked I expected a cotton material not the horrible nylon material sent will not be ordering from them again

I ordered and received two pairs of shorts which although a size larger than I would normally request, (following their size chart details, I ordered 3XL instead of 2XL) they were still too small.
Contacted their customer services requesting return details. Thought it was strange that you have to do this.
My return request was made well within their stipulated 14 day return policy. There was a reply, but they still didn’t send me any return details, just an offer of 75% value of goods if I’d like to order something else, which I most certainly don’t!
I’ve sent two further emails requesting a 100% refund but not received any reply.
Their ‘just reach out’ if you want to return something just doesn’t happen!
Usually, it’s easy to return goods and receive a full refund, but with this company it’s proving to be impossible.
Strange too that they say you have to contact them for return details.
I will never order anything from them again.

AVOID THIS COMPANY
absolute sharks, took ages to arrive only to find leather shoes were plastic, sizing completely wrong and absolutely no contact when trying to return

The shoes arrived yesterday.
I love them. Very comfortable. Having never bought shoes online before, it's a welcome experience.
Many thanks.

I bought these shoes for my holiday and wore them straight from the off. No socks and walked all over the moors and Tors of Dartmoor Devon. Wonderful shoes ,comfy and roomy. Am thinking of buying another pair

Great olive size 11 shoes, very comfortable and supportive and lovely to walk in. Love the olive green colour, laced up and stretchy laces, just pop the shies on like slip ons. Fantastic.

Shoes appear good quality at a reasonable price . Now I see that from the reviews delivery is from China the fortnight delivery is slower than Aliexpress. However the shoes are comfortable and appear reasonable quality and good construction . No labels inside .

Paid extra for priority delivery - item took 14 days to arrive. Complained and asked for refund of fee paid. Was advised the cost was for priority processing and not delivery, so refused to refund.
Also advertise as Olyndra London, indicating that shoes despatched from London, when in fact they are sent from Europe hence the delay in receipt.
This is all false and misleading advertising, and will definitely not be ordering again.
Very poor service and should be avoided.

Just another company dropshipping from China but projecting a British face. Ordered shoes for my Mum 10 days ago and as soon as I saw the 17 track link I knew they where coming from China, been 10 days and they're still not even with Yodel yet. Don't be conned buy from companies that have stock in the UK and have oversight of the quality of the products they sell.

REVIEWS FIRST ALWAYZ IF ITS CHEAP ITS FROM CHINA
I thought this CHINISE CRAP was sorted as its all FAKE REVIEWS AND ADVERTISING????
DO NOT BUY FROM OLYNDRA THANK GOD I NEVER REVIEWS FIRST AND FORMOST

I purchased a pair of shoes but they were too wide. I contacted customer service for details how to return but they replied for me to keep them and I can have 75% of the value of the shoes off my next order. I replied again asking for details to return them so I can have a full refund but now they won’t reply to my emails.
Steer clear of them!

I ordered a pair of trainers that were heavily marketed on Facebook ( that on its own should have been a warning ) . The Trainers were £24 ( another warning ) ….. the receipt showed a charge for priority despatch and a charge for priority postage - twice! Finally although Olyndra pretended to be a physical shop in London the product appears to be coming from China 🤬. A week later nothing has arrived- frankly, I’ve written it off ( they keep the sums small - so “customers “ decide the hassle isn’t worth it!

BEWARE

I have “approached” customer services several times - instead of refunding the double charging they say it’s impossible!

Ordered 2 pairs shoes …. Later came across the negative reviews and that it flagged up as being possibly a scam . Didn't hold out much hope of either receiving the goods or them being any good when they did arrive judging by the reviews I’d read .
However order did come through took 12 days from order to delivery ,not quite the 2-5 days as stated . So far the shoes looked good , no obvious flaws in the manufacturing , correct size ( no different sized shoes) seem comfortable to wear and fitted well . Only time will tell on their durability and longevity as bought these to take away on holiday ,so not worn them yet for any length of time or walked around in them . So far pleased with the look and feel and to be honest if they only last the duration of the holiday given the price I’d be kind of happy . Hence why only given 3 stars .

Pleased with the shoes but the service and customer care was sadly lacking. The parcel took two weeks to arrive and I had to constantly send messages for updates as very little informationgiven. I have repeatedly asked for a £1.99 rebate as I was charged twice for parcel protection but this has never been mentioned in any of your correspondence.