ONE BONE Avis 

Bought several products from them all great fits. They sent the wrong size by accident once and within 2 days the proper one arrived. Great fits great product.

Great shirts, a little overpriced for what they are but generally excellent fit etc. HOWEVER, customer service and shipping are WOEFULLY lacking, two orders sent, both completely wrong, had to run around sending things back on the first one, second one they won't even respond to my email or chat window, I'm about to dispute with the CC company to get my money back...

Excellent Company, Excellent Products, Excellent Service!

I saw a few negative reviews on here and felt like I needed to share my experiences on here. Collectively between my own purchases and gifts from my girlfriend, we have spent over $3000 on clothes from OneBone over about 3-4 years. I own some items from most of the product categories they offer, including hats, pants, jackets, hoodies, t-shirts, etc.

The clothes are very high quality, mostly made in Canada and really do get better and more comfortable after every wash. I have had some small issues over the years and have messaged them every time. They have always made it better by either exchanging, refunding, or offering some kind of promo code when products didn't warrant replacing. The customer service has always been top notch and they have always been very receptive to any criticism I have had.

I really don't think you can go wrong with OneBone. Most of the clothes I wear are made by OneBone now, they are lifechanging for hard to fit men. Don't listen to the other reviews, buy one shirt and experience it for yourself. Message them on Instagram if you have any issues and they will make it right. This is a Canadian company, they will work with you.

Their product is awesome and the fit is amazing. But their customer service has made me never want to buy a product from them again. I have purchased the majority of products for my husband from them. He loved them and couldn’t believe the fit. He ordered a bomber jacket that he wanted, but there was pilling on the upper sleeve. When he reached out to one bone, they blamed him, but eventually took the exchange. My husband paid for fast shipping so he could get it back because he did like the product. But when he received the product, it was the exact product he returned. They were no help. They were rude and they didn’t offer much of a solution. I wrote a review on their page and it didn’t get excepted, it’s very disappointing because it is hard to find products that they carry that fits so well for a larger framed man but I will never purchase anything from them again because of how we were treated. Their products are not cheap so the fact that they didn’t make this better just shows that they don’t care about the people who purchase from them.

The clothing is fine, however, they stole my credit card info.

I only used my card on their site, and once the charges started to come in and I did some digging, all the charges are from their home location of Saint-Laurent Quebec.

I know this because one charge was at Harvey's, I went to my local one and asked about the store number on my charge and lo and behold, Saint-Laurent, along with the few other 1$ tests to make sure it was a legit card.

When I contacted them about this, with proof from my searching AND my CC provider, the email was:

"HAHA. Such a bummer!! glad it's taken care of!!"

Six shirts at 70$ a pop Canadian, and that's what you get.

Avoid at all costs. I thought I finally found something worth it fit wise, not worth the headaches.

It has bothered me ALL year when I see their ads pop up, so here is my review for them.

Initial issues with the order and shipping; TLDR, I paid for express shipping, did not receive express shipping, and didn't receive my order until the week after needing it. Update since the order was received - I received follow-up from their customer support team, and am happy with the outcome. An explanation as to what happened would have been fine by me, but they went ahead and processed the shipping refund right away as well. Slow follow-up, great resolution.

In regards to the product itself; the hype is real. I personally think the price is still a little steep, but that won't be stopping me. I intend on trying all of their products, and eventually filling my entire wardrobe with OneBone. If you're just curious if the hype is real, and are looking for that extra to push you the purchase, this is it, they're 100% worth the try!

Unfortunately when I received mine they were hot garbage, sunmer 2021 I ordered 3 and well wore em once to try one and off to GoodWill they went after their way of fixing it was to offer me $5 discount code.
So I completely forgot about them, this week I got a IG ad and it was from them, I left a honest comment and they removed it, messaged me on Ig and instead of saying our bad he went into defense mode again.
Garbage quality and garbage customer service

Too many companies seem to think that making big/tall or plus size clothing is just about taking a regular pattern and drawing outside the lines to make it bigger. This results in giant neck holes, beachball-size hoods, and sloppy fluttery wide t-shirt sleeves that go down to the elbow. One Bone is doing things right. The shirts are sized up where they need to be, and fit properly where others do not - like they are actually designed for the bigger body! Nice material and workmanship and decent price point. Bought the scoop and the waffle weave as a test- will be ordering more for summer. Love that they are made in Canada too.