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Lisez les avis des autres

Noté 5 sur 5 étoiles

We honestly can’t recommend Meg Sirletti enough. From the very beginning, she made everything feel safe, calm, and easy to open up in. Her neuroaffirming approach really shines through, and... Voir plus

Noté 5 sur 5 étoiles

Abi has changed my life! I had started the process of getting therapy for anxiety a few times but always dropped out before it started. It was really difficult work but I felt really comfortable with... Voir plus

Noté 5 sur 5 étoiles

Minus the three million appointment reminders you get sent (that I did ask to stop but they didn’t) - v good I was originally given CBT which I knew I didn’t need / wasn’t right for what I was... Voir plus

Noté 5 sur 5 étoiles

From the start Onebright were very helpful and fast in arranging a triage and put me through to my therapist Ozkan Gedik. Putting me in touch with Ozkan was perfect. He's very kind, patient and took... Voir plus

À propos de l'entreprise

  1. Service de santé mentale
  2. Clinique de santé mentale

Écrit par l'entreprise

We help people. As true experts in mental health, we connect individuals with outstanding therapists, providing easy access to personalised, life-changing mental health support. At Onebright we combine evidence-based therapies and world-class clinical network, with cutting edge digital technology. We partner with businesses to build, execute and continually evolve their mental health strategy individually fit for businesses and their people. Through co-ordinating and governing the mental health treatment across all referral pathways, we ensure highest quality of care and provide meaning data and insight. We treat a range of mental health conditions ranging from anxiety to depression, worry to PTSD, workplace stress to trouble sleeping. We support individuals and work with corporate businesses, private insurers, occupational health teams, healthcare professionals and EAP providers. We provide care with respect and compassion and help people develop the skills they need to enjoy a brighter future.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

932 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 4 sur 5 étoiles

Massive help and support

My therapist Diana Mugano has been a massive help and support through my CBT journey. I started because I was overwhelmed with being a part time working mum, and a father who was terminally ill.
She has taught me the tools to overthink less, ensure I recharge my batteries for myself, and many more techniques to help me cope.
Through the 10 sessions sadly my dad passed away, and she was very understanding when I missed a couple of sessions. But it was also great to have her talk through my grief and listen to me when I needed to talk to someone.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic from start to finish

Fantastic from start to finish. The booking and assessment process was quick and easy.
My CBT with Tara was awesome. Each session helped to re-wire my thinking and by my last session, things had very much turned around for me. I cant speak highly enough of Tara and how well she helped and guided me through the process. Thank you Tara

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

I had the absolute best experience working with Ian Salmon during a particularly difficult time in my mental health journey. He was easy to work with and always understanding and helped with loads of tools and resources

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My CBT therapist Sadia was excellent

I had my sessions with sadia Osmany. She helped me with my anxiety and OCD significantly. I felt like I could trust her quickly and she was very patient with me which really helped. She listened to me and helped me to understand my anxiety and taught me ways to deal with it and reduce it significantly. Before speaking with Sadia I never thought I would be able to overcome my anxiety and now I feel very hopefull. Thank you.

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Working as a network provider

I’ve been a provider with Onebright since 2021, and my experience with the team has generally been very positive. The one constant throughout has been Shirley Smith from the Clinical Network Governance Team, and she has honestly been outstanding. She combines real compassion and warmth with a clear, grounded clinical outlook, which has made her an invaluable source of support in my work. When difficulties come up, Shirley is genuinely available, and she always takes the time to think things through with me in a careful, collaborative way. She really respects professional autonomy and has often helped me regain my confidence and steady myself, especially after particularly challenging situations. I am very grateful for her support.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

My therapist Paul was excellent

My therapist Paul was excellent. I was suffering from severe anxiety, insomnia, and depression, and his guidance truly changed my life. His wisdom, patience, and counselling sessions had a profound impact on my day-to-day well-being.

Thanks to his support, I’ve grown significantly and now see life in a much more positive light. I’m also able to help others—both at work and at home—navigate their own challenges.

His sessions were one of the best things to ever happen to me. Thank you, Paul, for your invaluable support and care.

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you Diana Mugano

I can’t recommend Diana Mugano enough! She have been truly amazing, providing guidance and support that has helped me navigate difficult times. Her professionalism have given me practical tools to cope, and her encouragement has helped me see the light when things felt overwhelming.
I always leave our sessions feeling heard, understood, and motivated.

She has truly been a blessing to my life!

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a fantastic experience with…

I had a fantastic experience with Onebright. My therapist was warm, professional, and genuinely invested in helping me make progress. Each session felt structured yet personal, and I always left feeling understood and supported. I’ve noticed real, lasting improvements thanks to their guidance. Highly recommend to anyone looking for quality therapy.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

James has been absolutely great

James has been absolutely great. I’ve had many sessions of therapy over the years and I felt I really connected this time. He listened to everything I had to say and worked with me to understand the root cause of my anxiety.
Would definitely recommend.

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Sessions with Mirco has made a real difference for me!

I had 10 sessions with Mirco Magi, and this work has made a real difference to me. Prior to these sessions I had high anxiety levels triggered by multiple bereavements which were affecting my day to day life. Mirco provided me with numerous CBT and Mindfulness tools, techniques and anecdotes which has helped me improve my negative thought patterns and reduce anxiety greatly. The sessions were always very well structured and Mirco explained everything so well.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic CBT Practitioner

Accessing mental health support can make you feel vulnerable, anxious and frightened. My CBT Practitioner at Onebright, Amy Baker, expertly tailored her approach and guidance to my specific needs and circumstances, so that I felt comfortable and safe enough to properly open-up to her and be honest with myself. She guided me to pragmatic and achievable strategies and supported me through their application, adjusting as needed. So impressed and so grateful.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

My therapist was excellent!

My therapist, Mirco, was excellent. He very quickly and accurately identified the beliefs, rules and strategies that were contributing to my challenges and (patiently) supported me to identify new, more helpful, ones. It's not easy to do this work and I found him knowledgeable, supportive and very helpful. I feel much better after only nine sessions. The Onebright booking/communication system etc. all seemed to work well too.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Child therapist

our daughter's therapist Jennie was brilliant. She really helped her overcame some of the challenges she phased and we were very happy with her service

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Life based support

John took the time to listen carefully, and his words of support came, not just from the textbook, but also from his life experience. That meant a lot to me.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Grief therapy

My therapist was very supportive and kind. Really helped me work through my thoughts during a grieving process

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Panic and anxiety disorder

I was in such a bad place when I started therapy, but I can honestly say the sessions with Kelly have been transformative. She was so approachable and friendly, whilst also being extremely knowledgeable and clearly an expert in her field. I now understand panic and general anxiety disorder and have the tools I need to manage the conditions.

29 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not very good at all I’m afraid

I have been referred to One Bright via my private healthcare plan with Aviva. Not a great initial experience with them. Lots of online questionnaires to complete when I am emotionally exhausted already and just want to talk and get help. My initial consultation had to be postponed the morning of and following this session where I pretty much answered the same questions as I had online before the session, my first booked counselling session has now been cancelled the morning of as well and I’m to wait for one bright to call me to rearrange this. All in all a really draining and negative experience at a time when I’m teaching out for help. Not very good at all one bright.

11 mars 2026
Avis spontané
Logo de Onebright

Réponse : Onebright

Hi Lorraine,

Thank you for taking the time to leave your feedback. I am really sorry to hear about your experience so far, particularly the cancellation of the appointment.

While cancellations can occasionally happen due to unforeseen circumstances, we absolutely recognise the impact this has on our clients and understand how disappointing this can be.

We would very much appreciate the opportunity to look into this further and try to make things right. If you are happy to do so, please contact us directly at customersupport@onebright.com so we can review what happened and support you in arranging another appointment.

Kind regards

Tiffany

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