Onecarwarranty Avis 

Purchasing this policy was extremely simple, and even getting my car's details updated when I added a personal plate was also very easy. The team at OneCarWarranty themselves were generally friendly and pleasant to deal with. However, this point is completely moot as I will explain below.

OneCarWarranty are only responsible for selling the policy to you. The policy is actually backed by a company called Defend Insurance - they are who you will deal with when making a claim, and this is where the experience falls apart completely. Just take a look at Defend Insurance's TrustPilot reviews for an indication of what you are letting yourself in for (spoiler: they currently have an average score of 2).

First, Defend Insurance claimed to have lost my details and policy information and told me that my OneCarWarranty policy did not exist on their system. This is despite me having policy documents and a reference number proving the opposite.

I went back and forth with their support staff for a few days before finally mentioning the three magic words "Financial Ombudsman Service", at which point they magically found my policy details and approved my claim shortly thereafter.

However, even after providing all of the documents they requested to pay out the claim (an invoice for the repairs from the garage, visuals of the failed components, and my bank details), after 15 working days there has been radio silence and no reimbursement payment has landed in my account.

Although OneCarWarranty are not responsible for the failings of Defend Insurance, for as long as they continue to resell policies backed by them there is absolutely no chance I would recommend this reseller.

Lesson learned: Whenever you are purchasing a policy from a reseller like OneCarWarranty, always do your due diligence of who will be backing the policy you are being sold, and vet that company as well.

Good value, easy to set up

Friendly and knowledgable during the sales discussion - looks like a good product for a fair price. Hope I never need to use it !

What a nice bloke the boss Mark is. Talking to him on the phone was a pleaseure and he is full of good advice and info about the product. Very nice!

Friendly, professional, great advice, very helpful., honest with me. I would recommend this business to other people. Thank you for there advice and help

Help and advise while purchasing Car Warranty.

Good customer service and very straightforward explanation of cover.

Great cover for your car all you need
Excellent price as well very happy with my experience.

The price had not increased since last year.

claim dealt with very well

staff in prague very good

it was very easy to insure , and very quick ,easy questions ,im happy

Easy online application and very competitive 👍

easy to understand and simple process. fingers crossed its as simple if i ever need to claim.

Simple easy application process
Very competitive price

Good price efficient call handler quick transaction, so far so good 😀

It was vey easy and quick to buy this product on line loads of information telling you what you would get in your package and very good rate for 2 year warranty on my car

Comparisons pound for pound to other warranties offered by other companies . This one seemed to be by far and away the best on offer

Easy to sign up for and documents sent promptly

Simple process to join. Proof will be in making a claim! Hopefully never needed. Ben was excellent in answering my questions. I couldn’t see a catch as these guys are considerably cheaper than other warranty providers for similar cover.

Quick, easy, no problems setting up, thanks.