Bean heeft mijn wensen niet kunnen waarmaken ,verder was hij vriendelijk, moest deze reactie plaatsen iruil voor 10 free spins van 0,20euro. En je raad het al 1spin gewonnen winst er van -0,20€, echt... Voir plus
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Lisez les avis des autres
My account is closed but keep receiving spam emails. If I wanna unsubscribe I have to login, what isn’t possible cause my account is closed. Well fine, then you recieve a 1 star review
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Casino is a fun and real thing and I welcomed a lot of money and the helpful staff there are very good and some of the customers helped me in many things personally! Thank you Casino for making people... Voir plus
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Good casino with a great selection of games. Service through the chat is always rapid and responsive. Only downside is the long wait for payouts (usually around 3 to 4 days). Compared to other casi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Onedun online casino, where we prioritize your gaming experience above all else. We understand that when it comes to online gambling, several factors play a crucial role in ensuring your satisfaction. At our casino, we have tailored our services to provide you with the best possible gaming environment, combining exciting games, fast payouts, exceptional customer support, and exclusive VIP privileges. For our most esteemed players who reach the fourth level of our VIP program, we offer a concierge service. Whether you need assistance with booking luxury vacations, arranging special events, or accessing premium rewards, our concierge service is at your disposal. We have established partnerships with prestigious providers to offer you access to exclusive events, VIP experiences, and luxurious perks that are tailored to your preferences.
Coordonnées de contact
, , , Hongrie
- support@onedun.com
- onedun.com
3,5
Moyen
225 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great online casino
31 janvier 2024
Avis spontané
Réponse de Onedun
Dear Mark,
We would like to express our sincere gratitude for your kind words about our online casino.
We are very happy to hear that you had a great experience playing with us! Your positive feedback motivates us to continue to create a great online gaming environment.
If there are certain aspects or features that particularly impressed you, we'd love to hear more about them. Your feedback helps us understand what our players value most and guides us in making your gaming experience even better.
Thank you for choosing our casino and we look forward to bringing you even more great experiences in the future.
Best regards,
Onedun Casino Team
Withdrawal took me 2hours of proving my…
Withdrawal took me 2hours of proving my adres and indentity.
29 janvier 2024
Avis spontané
Réponse de Onedun
Dear Samuel Grell,
We understand that you may be facing some inconveniences, and we sincerely apologize for any frustration this may have caused. Our commitment to providing you with a seamless and enjoyable experience is unwavering, and we are eager to address the issues you're encountering.
To assist you further, could you please share more details about the specific challenges you are facing?
Your feedback is invaluable to us, and with the additional information, our dedicated team will swiftly investigate the matter and work towards a resolution. Feel free to respond to this message with the relevant details, or for real-time assistance, connect with our customer support team via our live chat feature or email.
We appreciate your understanding and cooperation in resolving this matter. Be assured, we are dedicated to ensuring you have the best possible gaming experience with us.
Best regards,
Onedun Casino Team
Lucas helps me fast and good
Lucas helps me fast and good. Thx for the help!
28 janvier 2024
Avis spontané
Réponse de Onedun
Dear Mark Jan,
Thank you for taking the time to share your positive experience with us! We're thrilled to learn that Lucas provided you with prompt and effective assistance.
Lucas is indeed a valued member of our support team, and your acknowledgment of his efforts means a lot to us. We strive to deliver excellent service, and it's rewarding to see our team members making a positive impact.
If there's anything else you'd like to share or if you have further questions, feel free to reach out. Your satisfaction is our priority, and we're here to ensure your gaming experience remains enjoyable.
Once again, thank you for choosing our casino, and we look forward to serving you in the future.
Best regards,
Onedun Casino Team
Pas op je word gescammed
Helaas word je op deze website niet uitbetaald . Een twitch streamer genaamd ronan_wins is hier dus gescammed. Deze website vertikde het om hem uittebetalen.
GA HIER NIET JE GELD OP STORTEN
26 janvier 2024
Avis spontané
Réponse de Onedun
Dear minecraft gamen,
We are grateful for bringing this situation to our attention and sincerely apologize for any inconvenience you have experienced. Your feedback is very important to us and we are actively working to resolve this issue.
We have personally contacted the user you mentioned to understand the specifics of the situation and offer our assistance in resolving any issues as soon as possible. Our priority is to provide a fair and transparent solution to all our players.
If you have any further information or would like to share your experience with us, please do not hesitate to reply to this email. We would love to hear your feedback and any suggestions for improvement.
We appreciate your input and are committed to addressing your concerns as best we can.
Thank you for your understanding and patience.
Best regards,
Onedun Casino Team
⚠️SCAM CASINO⚠️
Bizar slecht casino. Ze laten je het geld storten maar zodra je wat wint is er geen mogelijkheid van uitcashen. Heb zelf 100 euro gestort en kon het geld dat ik heb gewonnen niet uitcashen.
⚠️SCAM CASINO⚠️
Ook de streamer, Ronan_Wins is voor mega veel geld gescammed. Vertrouw OneDun niet!
18 janvier 2024
Avis spontané
Réponse de Onedun
Dear Megan En,
We are grateful for bringing this situation to our attention and sincerely apologize for the inconvenience you have experienced. Your feedback is very important to us, and we are actively working to resolve this issue.
To help you, could you provide more details about the specific issue you're experiencing?
As soon as we have more information, our team will look into the issue and work to resolve it as soon as possible. You can reply to this message with additional information or, if you prefer, contact our customer support team directly via our live chat or email.
We will also personally contact the user you mentioned to understand the specifics of the situation and offer our assistance in resolving any issues as soon as possible. Our priority is to provide a fair and transparent solution for all our players.
If you have any additional information or would like to share your experience with us, please do not hesitate to reply to this email. We look forward to hearing your feedback and any suggestions for improvement.
We value your input and strive to address your concerns as best we can.
Thank you for your understanding and patience.
Best regards,
Onedun Casino Team.
My experience on the site is a great…
My experience on the site is a great looking website and good and fast livechat service. large selection of slots and games
26 janvier 2024
Avis spontané
Réponse de Onedun
Dear jimmy vanderdonk,
We're thrilled to receive your positive feedback and learn about your excellent experience on our casino! Your words about our website's aesthetics and the efficiency of our live chat service bring us great joy.
Creating a visually appealing and user-friendly platform is a top priority for us, and we're delighted to know that it has contributed to your positive experience. Moreover, we're pleased to hear that our live chat service has met your expectations in terms of responsiveness.
Our large selection of slots and games is designed to cater to a variety of preferences, and we're glad to see it has resonated with you.
If there's anything specific you'd like to highlight or if there are additional features you'd love to see, we're always open to your suggestions.
Thank you for choosing our casino, and we look forward to providing you with continued quality service and entertainment.
Best regards,
Onedun Casino Team
dit bedrijf scammed zwaar niks…
dit bedrijf scammed zwaar niks uitbetalen en klantenservice geeft ontwijkende antwoorden !!! trap der niet in !!!
For everyone dont play here withdraw isn"t a option for this scamming Casino!!
They scammed a streamer called Ronan_wins after he tryed to withdraw his money
25 janvier 2024
Avis spontané
Réponse de Onedun
Dear Goodllife _YT,
We are grateful for bringing this situation to our attention and sincerely apologize for any inconvenience you have experienced. Your feedback is very important to us and we are actively working to resolve this issue.
We have personally contacted the user you mentioned to understand the specifics of the situation and offer our assistance in resolving any issues as soon as possible. Our priority is to provide a fair and transparent solution to all our players.
If you have any further information or would like to share your experience with us, please do not hesitate to reply to this email. We would love to hear your feedback and any suggestions for improvement.
We appreciate your input and are committed to addressing your concerns as best we can.
Thank you for your understanding and patience.
Best regards,
Onedun Casino Team
Kan niet slechter
Wat ging er mis? “Alles” krijg niet uitbetaald bij de klantenservice zit je te praten met iemand met money upp, syndrome down…….. sinds 15 december niks meer van ze gehoord
15 décembre 2023
Avis spontané
Réponse de Onedun
Dear TImo Maat,
We are very sorry that you had a negative experience in our casino.
In order to help fix this, we need more information about your complaint. We ask you to contact us via livechat, please. Our team will do everything possible to resolve your case.
Thanks for your feedback, hope for your further cooperation.
Best regards,
Onedun Casino Team
Lukas i only wait what u guys will get…
Lukas i only wait what u guys will get me (how much €)
And if i get more then iwill give u 5stars <3
24 janvier 2024
Avis spontané
Réponse de Onedun
Dear Fight Scene,
Thank you for taking the time to share your positive experience with us at TrustPilot!
We understand the excitement that comes with awaiting results, and we appreciate your patience. Rest assured, our team is diligently working to process and fulfill your request. We aim to provide a transparent and efficient experience, and your feedback is valuable to us.
Your mention of waiting for the outcome to determine the rating reflects a fair and honest approach. We appreciate your openness, and we sincerely hope that the result exceeds your expectations.
If there's anything specific you're curious about or if you have further questions, please feel free to reach out. We're here to assist and ensure your experience with us remains positive.
Thank you for choosing our casino. We look forward to the opportunity to earn those 5 stars and exceed your expectations.
Best regards,
Onedun Casino Team
Réponse de Onedun
Dear Tomasz Nowak,
Thank you for taking the time to share your positive experience with us at TrustPilot!
Your positive remarks about the great support, especially with Leo assistance, are truly appreciated. Providing excellent customer service is a priority for us, and we are pleased to know that Leo has been a helpful and fast issue solver for you.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Onedun Casino Team
Leo instantly helped me.
Leo instantly helped me.
It was good it was fast.
22 janvier 2024
Avis spontané
Réponse de Onedun
Dear Saidane,
Thank you for your feedback!
Our team is extremely pleased to receive such a high rating.
We're glad to hear that you're enjoying your time at our casino and that you found our support team, and in particular your interaction with Leo the manager, to be friendly and helpful. Our staff works hard to ensure that every interaction with our players is efficient and helpful, so it's very rewarding to know that we're hitting the mark.
Your feedback is very important to us as we continue to improve our services. If you have any other suggestions or need further assistance, please do not hesitate to contact us.
Thank you again for playing with us and we look forward to seeing you at the tables!
Best regards,
Onedun Casino Team
Very good assistance leo👏👏
19 janvier 2024
Avis spontané
Réponse de Onedun
Dear jazz in EUROPE,
Thank you for sharing your positive experience with us!
Our team works hard to ensure a fast and diverse gaming experience, and we're pleased to know that you find our site efficient. Your recommendation means a lot to us. We appreciate your feedback and strive to provide the best possible service.
We're proud to have Leo as part of our team, It's wonderful to know that he has made a positive impact on your experience with us.
Thank you again for your support and recommendation. We look forward to providing you with more great experiences in the future.
Best regards,
Onedun Casino Team
Chat support is great
Chat support is great especially Gabriel as he gudied me effectively quick what I need to do.
17 janvier 2024
Avis spontané
Réponse de Onedun
Hello Emil,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that you had a positive experience with our chat support, particularly with Gabriel. Your positive remarks about Gabriel's effective guidance and quick assistance are truly appreciated. Providing excellent customer service is a priority for us, and we are pleased to know that Gabriel has contributed to your positive experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Onedun Casino
Réponse de Onedun
Hello there,
We want to express our sincere gratitude for your recent feedback.
We are delighted to hear that you find our casino to be really nice. Your positive remarks are truly appreciated, and they motivate us to continue providing a fantastic gaming experience.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your patronage and look forward to providing you with continued excellence.
Best regards,
Onedun Casino
Very friendly and good service
11 janvier 2024
Avis spontané
Réponse de Onedun
Hello there,
We want to express our sincere gratitude for your recent feedback.
We are delighted to hear that you found our service to be very friendly and good. Your positive remarks are truly appreciated, and they motivate us to continue providing excellent assistance.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Onedun Casino
Onedun is a very nice casino with a lot…
Onedun is a very nice casino with a lot of games, withdrawals are very fast and there's also a very nice livechat, especially lucas is very nice and helps you with every question.
11 janvier 2024
Avis spontané
Réponse de Onedun
Hello there,
Thank you for taking the time to share your positive feedback!
We are delighted to hear about your positive experience with us. Your remarks about the wide game selection, fast withdrawals, and a very nice live chat are truly appreciated. Creating a positive and enjoyable gaming environment is our goal, and we are pleased to know that your experience reflects this commitment.
Moreover, your acknowledgment of Lucas's assistance in the live chat is well-received. We strive to provide excellent customer service, and we are delighted that Lucas has been very nice and helpful in addressing your questions.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Onedun Casino
Not possible to withdraw at onedun….
Not possible to withdraw at onedun….
Support does not help….
Transferring money to an account is easy…
Withdrawing is a big problem…
8 janvier 2024
Avis spontané
Réponse de Onedun
Hello Harm,
We sincerely apologize for the inconvenience you've experienced. This does not meet the level of service we aim to provide.
Also, as we can see, your withdrawal was successfully approved, we once again offer you our sincere apologies, and in the future we will try to bring you only positive emotions.
If you have any more feedback or if there's anything specific you'd like to share, please do not hesitate to reach out.
Best regards,
Onedun Casino
Very good costumer help
Very good costumer help. They helpt me very quicky and very good!
6 janvier 2024
Avis spontané
Réponse de Onedun
Hello Tom,
We want to express our sincere gratitude for your recent feedback.
We are delighted to hear that you received very good customer help, with quick and efficient assistance. Your positive experience is truly appreciated, and it motivates us to continue providing excellent support.
If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service.
Best regards,
Onedun Casino
Helpful en quickly a answard
3 janvier 2024
Avis spontané
Réponse de Onedun
Hello Raymon,
We want to express our appreciation for your recent feedback.
We are pleased to learn that you found our support team helpful and responsive, providing quick answers. Your satisfaction is important to us, and we are committed to delivering prompt and effective assistance.
If you have any further comments or if there is anything specific you'd like to share, please feel free to reach out. Your feedback guides our efforts to provide the best service possible.
Thank you for choosing us. We value your business and look forward to continuing to meet your needs.
Best regards,
Onedun Casino
Thx leo....
2 janvier 2024
Avis spontané
Réponse de Onedun
Hello Kamil,
We want to express our gratitude for your recent feedback.
We are delighted to know that Leo has made a positive impact on your experience with our services.
If you have any additional comments or if there is anything specific you'd like to share, please feel free to reach out. We value your feedback and are committed to continually enhancing your experience with us.
Thank you for choosing us. We look forward to serving you with excellence in the future.
Best regards,
Onedun Casino
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