Excellent service, I got one of their suits and loved it. Bought a second Chris reeve superman costume because the deal was too good to pass up. I used it to volunteer at the children’s hospital and t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have the new Supergirl Costume from OneHeroSuits, and I could not be more happy with it or my experience!! The communication was excellent! They responded promptly, they were kind enough to complete... Voir plus
These guys went out of their way to make sure we received our order well ahead of schedule. I'm pretty sure someone personally walked the order through production to shipping after we contacted them a... Voir plus
Quality of the Captain Marvel 3D Printed Bodysuit fabric was very good. Some minor issues with the foot pads (size - double check ahead of order!) were very nicely handled by a responsive support. Wi... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Come to OneHeroSuits to find the high quality SuperHero Cosplay Costumes and Movie or Game Character Cosplay Suits and Outfits! Dress up like SuperHero!
Coordonnées de contact
Chine
- oneherosuits.com
3,9
Bien
70 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well made for the price
Well made for the price. My husband is 5’9” and usually wears a medium, and he found that the medium size in this costume was perfect for him.
31 mars 2023
Avis spontané
never got a confirmation email with…
never got a confirmation email with receipt and they will not resopnd back
5 janvier 2023
Avis spontané
Unreliable, false advertising company
Such an unreliable business. I had ordered Daenerys Boots on the 21st September and the website stated it will take 3-7 days to create, and paid for rush shipping to make sure the boots would arrive by Halloween.
After 2 weeks, I emailed them asking for a tracking number. Lisa - the customer service rep - said that it’ll take 1-2 weeks from ordering to make the boots. It had been 2 weeks, so I replied as so. They said “item CAN arrive by the 29th Oct” which is when I needed the boots by.
Now almost 4 weeks later, I emailed them again - for them to say it’ll be done by the 23rd and shipped out prior to Halloween. I’ve let them know I really don’t appreciate the false advertising their website stated, that the boots would be done by “3-7 days” - then “1-2 weeks”.
I received an email this morning stating they cannot create it due to crafting and supply issues - and the item will be delivered AFTER Halloween. I’ve since asked for a refund, hopefully they will fulfil it otherwise I’ll put a dispute through PayPal.
Do NOT use this business, they’re unreliable and have very poor communication with false advertising on their website.
18 octobre 2022
Avis spontané
Not trustworthy
Not trustworthy! I ordered my costume Sept. 12 ahead of the "last day" for Halloween delivery. I reached out yesterday to get an update and found out I will not receive my order by Halloween. Had I not reached out, I guess I would have never known. Now I'm fighting the procrastinators for a good costume. They are not transparent about the turnaround and have no concern about getting costumes to you on time. This is the second Chinese based costume company to do this. AVOID THEM!
14 octobre 2022
Avis spontané
I got scammed!
It has been 18 days since my order. I haven’t received an email or anything saying where my suit is at. Tracking my package on (Shop) they say they don’t even have a tracking code yet. I’ve emailed them and I haven’t heard anything. So if I could rate lower than 1star I would, thank you and never again
1 août 2021
Avis spontané
The Shipping was actually fast…
The Shipping was actually fast especially what has been happening. But its completely understandable if it does take awhile to arrive.
7 décembre 2020
Avis spontané
I would definitely shop again
All in all, good product. I would definitely shop again. Strong communication too. Pricing is a little on the higher side but the quality makes up for it.
6 décembre 2020
Avis spontané
Recommend
The color of the garment is perfectly printed, just like the one shown in the picture. They also used dhl's service to transport the clothing I ordered, and shipped quickly.
14 novembre 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.