OneOdio Avis 

Direct bij OneOdio een geweldige koptelefoon gekocht, de StudioMax 1 ( draadloos ) en werkte echt geweldig voor mijn dj klusjes ( ik struikel altijd over de draad dus ik moest gewoon een draadloze ). Tot ongeveer een week of geleden deed ie het meer dan een jaar prima. Daarna kon ik hem ineens, out of the blue, niet meer opladen…. Toch maar even mijn aankoop mail gezocht en contact gezocht met klanten service. Kreeg vrij snel een mail terug met vragen wat er precies is en of ik al van alles geprobeerd had, filmpje gestuurd van het probleem. Vrij snel daarna weer antwoord: je krijgt een andere, je hoeft t defecte product niet terug te sturen. Binnen een week heb ik een nieuwe, compleet ( ik had nog gezegd dat alleen de koptelefoon genoeg is, niet alle kabels en draadloze zender, maar zat er allemaal weer bij ) en precies op tijd voor mijn volgende klus komend weekend. Top service voor echt een fijne koptelefoon

My headphones started having minor problems after 1.5 years, so I contacted customer support. Contrary to the negative reviews, I received a very friendly response right away. After recording the sound quality, I received another prompt reply and the problem was resolved in a very accommodating manner. I am really impressed—the service was exemplary. A lot of praise, but it is well deserved.
The headphones themselves are of good build and acoustic quality. They are also particularly comfortable to wear. Many thanks again to the friendly support team.

I can't recommend enough this company's services and the headphones they sell!
This product will meet all your expectations. They have great sound, excellent isolation, fit comfortably on head, and have an amazingly long battery life. These are probably the best headphones I've ever had. I bought two headphones: one for myself and one for my son for college. We are absolutely love them!
However, after 5 months, my son's headphones stopped charging and I emailed in under warranty. They answered me very quickly and asked me to send a video, which I did. Everything was solved in a week! Can anyone believe this? What fast customer service! They replaced my son's headphones with new ones, everything went quickly, professionally and very positively! I wish all companies had consultants and customer service like OneOdio's!
OneOdio has definitely added two more fans to their team! Thank you OneOdio!

Purcahse a pair of OneOdio A70 headphones on Amazon in October, 2020 and the headphone padding has started to flake off into my ear, onto my neck and in my hair. The padding does not come off so the entire product is a complete loss at this point.

Wow, totally disappointed with the customer service here and the "guarantee" offered. You can only be served if you have the order number. Yesterday they deleted my post on facebook, today they don't try to solve it, horrible!