Online Expeditors Avis 

612
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Could not get my documents in time to get passport for my trip. Never downloaded anything from Passport center. Called within one hour of paying Two hundred dollars to cancel and was informed absolute... Voir plus

Noté 5 sur 5 étoiles

Received my passport one day earlier than expected, in 6 days including a weekend. Tracking the process step by step is easy by clicking the link provided by email. You might be putting on hold for a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Total scam. They create an email box that you don’t have access to and put it on the passport application. Their customer service reps don’t even know where they are expecting you to send your pas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I realized 4 days before my vacation that my passport had expired. I searched and passport center was the first to come up, as NY had no appointments for same day. The documents were clear and easy... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques & administration

Informations provenant de diverses sources externes

We’ve streamlined the passport application process down by creating a platform that guides you so you know exactly what you’ll need to successfully complete your passport application faster than using the post offic


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

612 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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2,6

Tous les avis

(612)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and quality care with…

Excellent service and quality care with an agile and fast process
I recommend it

19 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Isabella,

Thank you so much for the wonderful words of appreciation. We are happy to have served you. Safe travels.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, recommended

19 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Luis,

Thank you so much for the 5 star review and sharing your recommendation. Have an amazing adventure.

Noté 5 sur 5 étoiles

Very good service thanks

19 novembre 2019
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Réponse de Online Expeditors

Maria,

Thank you for the review and the 5 star rating. We appreciate your business and wish you safe travels.

Noté 5 sur 5 étoiles

Extremely satisfied with this service!

This was the second time I have used their services and both times my expectations were exceeded. The online application was easy to fill out, they processed my documents and I had them the very next day. Once I received the package I included everything on their very detailed checklist and sent it back with the enclosed Fed Ex shipping label that they provided. I was kept up to date on the process via email and text alerts and my new passport was delivered as promised.

I would highly recommend GovWorks in expediting a renewal or lost passport.

19 novembre 2019
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Réponse de Online Expeditors

Paul,

Thank you so much for the glowing review and 5 star rating. We appreciate you sharing your experience for others. Safe travels.

Noté 1 sur 5 étoiles

Beware..

I originally placed an order for a passport replacement and within minutes of submitting tried to cancel the order as mine was discovered at a restaurant I was at the night before. Literally within minutes of placing the order, I had already filled out and submitted my cancelation request. I received an email saying that they would review and have an answer to me within 1-3 business days. That was a month ago. Multiple calls and emails to the customer service representative have gone unanswered and at this point, I am just assuming they scammed me out of $300. Stay away.

15 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Luke,

I will reach out to you under separate cover to resolve this matter. Our apologies for delays.

Noté 5 sur 5 étoiles

Very good experience!

Very good experience! Everything went smooth and ahead of schedule. Good communication.
Thank you!

14 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Gayle,

Thank you so much for the kind words. We appreciate your business and hope that you have an amazing adventure.

Noté 5 sur 5 étoiles

Flawless for me and my daughter

Flawless for me and my daughter. Everything you need is in the downloadable packet, and the prepaid tracking allows for easy updates to be pushed to you. I explored a couple different vendors and this site was by far the best because they integrate the documents (including the DS-11 application) into their wizard which just saves time and effort. Would recommend.

14 novembre 2019
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Réponse de Online Expeditors

Heath,

We are so happy to read your review . We appreciate the kind words and hope that the family has a great trip.

Noté 1 sur 5 étoiles

it has been 1 month since the payment…

it has been 1 month since the payment and nothing is known about the order they always respond with the traking that are not true

13 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Andrea,

We apologize for the delay. I will reach out to you under separate cover to get your order number in hopes that we can resolve this matter as soon as possible.

Noté 1 sur 5 étoiles

UPDATE DO NOT USE OR GIVE THIS COMPANY…

UPDATE DO NOT USE OR GIVE THIS COMPANY ANY OF YOUR INFORMATION!!!. still have not received my refund after a month. Received an email on October 16th saying I will get refund in 10-15 business days, that would be Nov 6th. It is now the 11th and after multiple calls I finally got through to customerish service whom said I've been put on a refund list? I should receive by next Friday Nov 22nd.. MY GUESS IS THEY'RE TRYING TO HUSSLE PEOPLE AND CAN'T MAKE ENOUGH MONEY TO REFUND WHAT THEY DON'T PROVIDE. THIS BUSINESS IS A SCAM! I will continue EVERYDAY to write a new review until I get my $238.90 back or they get popped on criminal charges.

11 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Chris,

We apologize for the issues you faced. I promise you we will rectify this situation. I will contact you under separate cover regarding your order information.

Noté 5 sur 5 étoiles

excellent company

excellent company, very good service, super recommended

8 novembre 2019
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Réponse de Online Expeditors

Mario,

Thank you so much for the 5 star review. We appreciate your business and hope you have an amazing trip.

Noté 1 sur 5 étoiles

They stole my money! Fraudulent company!!

They stole my money!! They let me submit a request and payment for a passport in September 22nd and guaranteed to get it to me by the 24th. When I called 10 minutes later to make sure they could do it, they said they could not and would refund my money. It is now NOVEMBER!!!!!!! They will not refund my money. I have called over eight times. No refund. They guaranteed the refund by the 15th of October. No refund. They have over five hundred dollars of mine. Theses guys are scum and crooks.

5 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Mara,

Let me reach out to you privately to resolve this matter for you. Sorry for the inconvenience you have encountered.

Noté 1 sur 5 étoiles

I would not give this company any…

I would not give this company any stars.
The service they provide is terrible.. I wanted to cancel my order with this company and found it to be impossible.. I went to my credit card company and disputed the charges. They removed the charges. Two months later they hit my card again. This has been a nightmare trying to do business with this company. Please do not make the same mistake I did. DANGER STAY AWAY FROM THIS COMPANY !!!!!!!!!!!!!

3 novembre 2019
Avis spontané
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Réponse de Online Expeditors

Steve,

We will reach out to you about this as we are concerned and confused on how this happened. Our apologies.

Noté 5 sur 5 étoiles

Superb Service

I am very pleased with my experience with Passport Center (GovWorks). Their representatives were very knowledgeable and effective communicators, especially given how convoluted the government has made this application process. If you call them up to walk you through, step by step, they will do just that. Peace of mind. I received my expedited order with plenty of time to spare. If you're like me and cant stand paperwork, definitely take some of the burden off yourself and use them as a resource.

30 octobre 2019
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Réponse de Online Expeditors

Ken,

We are so happy that we were able to provide you peace of mind. Your testimonial is a wonderful account that will definitely assist others. We appreciate your business and wish you safe travels.

Noté 5 sur 5 étoiles

Great Service

Renewed both my kids passports. Process was easy, automated and I got notifications throughout. Great service.

28 octobre 2019
Avis spontané
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Réponse de Online Expeditors

Bill,

Thank you so much for the 5 star review. We greatly appreciate you sharing your kind words. Safe travels.

Noté 5 sur 5 étoiles

I was very impressed with the easeful…

I was very impressed with the easeful application process and the

support and coaching that I received.

18 octobre 2019
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Réponse de Online Expeditors

Francis,

This is great to hear. We appreciate you taking the time to give us this 5 star review and most importantly, we appreciate your business. Safe travels.

Noté 4 sur 5 étoiles

After a slight miscommunication...

After a slight miscommunication, WHICH THEY PROMPTLY CLEARED UP, I was off to the races to get the correct materials to them and get the show on the road. Received my passport on schedule and good to go.

16 octobre 2019
Avis spontané
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Réponse de Online Expeditors

Matt,

Thank you so much for sharing your story and I am glad that all issues were cleared up quickly. We appreciate you and your business. Safe travels.

Noté 5 sur 5 étoiles

It’s worth it!

They make a very complicated process as simple and as easy as possible. If you’re in a hurry, it’s worth the time, effort, and expense.

10 octobre 2019
Avis spontané
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Réponse de Online Expeditors

Rick,

Thank you so much for the 5 star review and glowing recommendation. We appreciate you and your business.

Noté 5 sur 5 étoiles

Professional,speedy

Professional,speedy, deivered what.They advertise

9 octobre 2019
Avis spontané
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Réponse de Online Expeditors

Thank you so much for the 5 star review and your business. We wish you safe travels.

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