I’ve been visiting this outlet for some time now and have always enjoyed the treatments. The staff are professional, friendly, and welcoming. Kelly is especially knowledgeable and patient in explainin... Voir plus
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Lisez les avis des autres
Been coming to only aesthetics, dhoby ghaut branch for years. Wendy is very friendly and tends to my needs patiently. She does a good job assessing my skin condition and applies the suitable treatment... Voir plus
L'entreprise a répondu
Effortless Hair Removal with Exceptional Care ✨ I’ve been coming here for my hair removal treatments and I honestly couldn’t be happier with the experience every single time. The results have b... Voir plus
L'entreprise a répondu
I had a really pleasant experience with Daphne at Only Aesthetic Raffles Place outlet. ✨ She was very friendly, patient, and professional throughout the session. I really appreciate how she took t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Clinique dermatologique
- aussi dans
- Boutique de santé et beauté
- Clinique
- Fournisseur de produits de beauté
- Institut de beauté
Écrit par l'entreprise
Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google. Established in 2005, ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company. "DON’T BE BETTER. BE DIFFERENT."
Coordonnées de contact
70 Shenton Way, Eon Shenton #20-08/09/10, 079118, Singapore, Singapour
- 81237714
- hello@onlyaesthetics.sg
- onlyaesthetics.sg
4,8
Excellent
128 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Great service
Joey has been providing a great service after I shifted from novena to raffles place branch, she is so very gentle and careful when providing the service and I’m glad to receive her service!
18 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Herlyne,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Attended by Joey Thanh who has been…
Attended by Joey Thanh who has been professional, friendly and helpful.
18 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Alice,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Professional & meticulous service
Jaccy was meticulous and friendly throughout the treatment. Thank you for the great service!
18 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear AL,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Come here for IPL
Come here for IPL, service is usually quick and effective. Although they may call out certain things they see while doing the treatment and recommend a different package.
18 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Vanessa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Great service
Been here for at least 10 years, from holland village to Raffles Place. The staff are always very patient and kind. Today’s session with Winnie at Raffles Place, is the best service I had so far. ☺️
16 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Ivy,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Thank you Jaccy!
Jaccy was really friendly and welcoming during my visit! She was meticulous and checked on me multiple times. 10/10 service 🫶🏻
16 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Sevina Spring Goh Si Zhen,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Treatment with Yvonne
I’ve been doing treatments Yvonne for at least 3 years. She is gentle, patient and friendly.
16 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Caireen,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Brazilian Laser
Brazilian Laser
Signed up for their package, and so far not too bad have been seeing good effects after 1.5years, staff is friendly also.
16 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Py,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Great service
Had been using their service for a few years. Shoutout to Shki for the great service at the raffles place outlet.
15 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Zi Hui,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Full Face Hair Removal Package
signed up for the full face hair removal package, and the staff (Jia Xuan) has been professional and friendly
satisfied with the service so far and can see a little bit of improvement after a few sessions
9 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Sean,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Great and fast service
I have been a regular customer with Only Asthetics for the past 2 years. My aesthician Wendy has been very friendly and attentive. The team in Only Aesthetics Dhoby Ghaut outlet also delivers great services!
1 octobre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear KY,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Accommodating and comfortable session w Jia Xuan
My beautician Jia Xuan has been always delicate and making every appointment a comfortable ones. I have followed her from Novena > pacific Plaza > Wheelock outlet.
Could never ask anyone else to do my removal . Have always been looking forward to every appointment and the progress of my removal was a fast progression. Thanks to both Sally and Jia Xuan for recommending and accommodating to the packages available
20 septembre 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Ireneshahira,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Disappointed with Whitening Package
I recently purchased a whitening package for the inner thigh and pink lips area, which cost around $6,000 for one session. The package came with one whitening serum and a pink lip balm. From my initial conversation, my understanding was that only one session, along with a possible touch-up, would be enough to see the expected results.
However, after completing the first session and using up the provided serum and balm, I was told I needed to purchase another set of products (costing around $600) to maintain and improve the results. This was not communicated to me clearly at the start, and I felt misled and disappointed. Despite following their advice and spending the extra $600, I still didn’t see the results I was promised or the outcome shown in their promotional images.
While I do appreciate that they were kind enough to offer a few extra touch-up sessions, the results still fell short of my expectations. At this point, I feel like I’ve wasted the $6,000, and I’m not comfortable continuing to spend more without clear outcomes.
That said, I want to acknowledge that I’m happy with the results from their laser hair removal service — that part of my experience was positive.
Overall, this has been a disappointing and frustrating experience due to the lack of clear communication and underwhelming results from the whitening treatment. I hope they can be more transparent with future clients about total costs and realistic outcomes.
1 juillet 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Valerie,
Thank you for sharing your feedback with us. We are glad to hear that you were satisfied with the results of our laser hair removal service. At the same time, we are concerned to learn about your disappointment regarding the whitening treatment and would like to better understand your experience.
As results and follow-up care can vary depending on individual circumstances, we would like to review your case in detail before providing a full response. Could you kindly share your preferred contact number with us, so that our senior consultant can reach out to you directly to clarify what happened during your treatment and discuss the next steps?
We appreciate your patience and assure you that your feedback will be taken seriously as we look into this matter further.
Effective treatments
Only aesthetics raffles team is very professional and detailed in explaining their services and packages. Enjoyed my regular treatments here.
17 juillet 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Kah May,
We want to express our heartfelt gratitude for taking the time to provide us with your invaluable feedback and for generously sharing your positive encounter with our services!
Your input is of immense importance to us, as it helps us continually enhance our offerings and serve you better. We are genuinely thrilled to learn about your fantastic experience, and we eagerly look forward to the privilege of welcoming you back soon.
For any further questions you may have or if you require additional assistance, please don't hesitate to reach out to us. Our team is readily available to provide any support you might need.
Wishing you a truly wonderful day ahead!
Highly Recommended Experience
Friendly staffs. I have been doing my IPL treatments with them for years, and always a pleasant experience. Not pushy with any packages, and super transparent with pricing. Highly recommended
17 mai 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Joanna,
We want to express our heartfelt gratitude for taking the time to provide us with your invaluable feedback and for generously sharing your positive encounter with our services!
Your input is of immense importance to us, as it helps us continually enhance our offerings and serve you better. We are genuinely thrilled to learn about your fantastic experience, and we eagerly look forward to the privilege of welcoming you back soon.
For any further questions you may have or if you require additional assistance, please don't hesitate to reach out to us. Our team is readily available to provide any support you might need.
Wishing you a truly wonderful day ahead!
Good service and good experience with…
Good service and good experience with Abby Chai. Thank you for everything !
2 mai 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Alphy,
We want to express our heartfelt gratitude for taking the time to provide us with your invaluable feedback and for generously sharing your positive encounter with our services!
Your input is of immense importance to us, as it helps us continually enhance our offerings and serve you better. We are genuinely thrilled to learn about your fantastic experience, and we eagerly look forward to the privilege of welcoming you back soon.
For any further questions you may have or if you require additional assistance, please don't hesitate to reach out to us. Our team is readily available to provide any support you might need.
Wishing you a truly wonderful day ahead!
Réponse de onlyaesthetics.sg
Dear LongChuan,
We want to express our heartfelt gratitude for taking the time to provide us with your invaluable feedback and for generously sharing your positive encounter with our services!
Your input is of immense importance to us, as it helps us continually enhance our offerings and serve you better. We are genuinely thrilled to learn about your fantastic experience, and we eagerly look forward to the privilege of welcoming you back soon.
For any further questions you may have or if you require additional assistance, please don't hesitate to reach out to us. Our team is readily available to provide any support you might need.
Wishing you a truly wonderful day ahead!
Good and fast service
21 avril 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear June,
We want to express our heartfelt gratitude for taking the time to provide us with your invaluable feedback and for generously sharing your positive encounter with our services!
Your input is of immense importance to us, as it helps us continually enhance our offerings and serve you better. We are genuinely thrilled to learn about your fantastic experience, and we eagerly look forward to the privilege of welcoming you back soon.
For any further questions you may have or if you require additional assistance, please don't hesitate to reach out to us. Our team is readily available to provide any support you might need.
Wishing you a truly wonderful day ahead!
Totally zero ethics!
Totally zero ethics for Vivian the outlet manger to suggest to a walk-in customer when he merely asked for my next appointment, yet was told he can buy a package as a apology to me.
Vivian can simply say no. Then end of conversation. Who are you to decide and meddle in my affairs and even suggest ideas all because of your money minded business strategy. I called on the day of the friend’s purchase and demanded a refund as I know my consumer rights in CASE. Had a call log record of 8 minutes conversation with Vivian herself to request nicely to cancel the package. She said no, but I jolly well know the transaction can be voided. They just lost a long term customer, me, for about 4-5yrs of being with them. Zero ethics and the facials are unlike last time with basic extraction. Now I even have to make special request for therapists to add this in when it is the basic bare minimum of facials. Zero star if there is this option for review!
20 mars 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Tracy,
Thank you for bringing this to our attention and allowing us the opportunity to address your concerns. We sincerely apologize for the experience you've had and any inconvenience or distress caused.
We deeply regret the misunderstanding and acknowledge your frustration regarding the conversation with Vivienne. Your feedback has been taken very seriously, and we've addressed the matter internally to ensure such misunderstandings do not occur again. Maintaining your trust and satisfaction is our highest priority.
Our treatments have evolved significantly, incorporating upgraded technology and advanced procedures designed for improved effectiveness and results. We wish to clarify that extractions are no longer part of our current facial protocols due to the introduction of newer technologies.
We understand you have chosen to transfer to another outlet, and we fully support your decision. Our team at your new preferred location is committed to providing you with exceptional care and attention. Should you require any assistance or have special requests, please do not hesitate to reach out directly to us at hello@onlyaesthetics.sg, and we will personally oversee your experience.
We appreciate your feedback and sincerely hope to have the chance to provide you with a better experience moving forward.
Cheating and scam job
I would give 0 rating as 1 is too big.
They cheat people with words and lies.
I told to the assistant that I am not looking for hair colouring. I had read about their technology which work on the scalp to reduce grey hair and slow it.
What they did was colouring my hair with very dark black.
I have to cut my hairs as it was extremely looking coloured.
So if I want to colour my hair I can easily do it in the saloons same as too many people.
I paid 1000$ and wasted 3 hours for their scam job and cheating job.
Please do not waste your time and money in this company.
22 janvier 2025
Avis spontané
Réponse de onlyaesthetics.sg
Dear Mohammad Yousefi,
Please advise your contact number so that we may contact you to further investigate into your experience with us.
We were unable to locate your customer service records based on your Google user name.
Kindly furnish your full details so that we can check on your customer records in our database and promptly address this matter.
Please let us know how we may contact you to follow up investigation.
You can email us directly at hello@onlyaesthetics.sg or WhatsApp us at +65 81237714 should you not wish to reveal these details on TrustPilot or write in to us via our contact forms on our website: www.onlyaesthetics.sg
We strive to provide excellent customer service in a timely manner and and it is imperative for us to address this issue, thank you.
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