Onsavings Avis 226

SCAM SCAM SCAM - SCAM COMPANY BEWARE - illegally took £29.50 from a business account for a service I hadn’t heard of and hadn’t subscribed to

AVOID AT ALL COST

Just posted this on ActionFraud...

"On 24th September I was looking online for a payday loan. There were loads of popups and other ads, and one of them asked to check my bank details, authorising them to take a few pence from my account. I assumed this was for loans purposes. Now on November 26th a payment has been taken from my account for 29.50, on subscription. This was for Onsavings, a trading style of Pixel Marketing Ltd. I sent an email protesting the subscription, and a reply came saying my account was now cancelled, but due to it being over 14days, no refund would be made. I tried repeatedly sending emails to demand my money back. People looking for payday loans are desperate. This company tricks them into parting with money they don't have."

If anyone is interested, the company is run by Alexandra Dewar, and the company address is 259 Market Street, Whitworth, Rochdale, England, OL12 8TF

This is of course publicly available data.

Absolute joke of a company when you are searching for loans and this automatically signs you up to there service without agreeing to anything basically commiting fraud , then email asking for a refund which they say they cannot do as past 14 days , to then 2 mongth down the line they have tried to take another payment stay well clear.

Absolutely disgusting! Same as everyone else, looked for a loan, previously, never heard of onsavings before and low and behold £29.50 pending on my account! Never signed up for anything with them. No email confirmations, no texts, nothing! Just randomly taking money out of my account! I want someone to ring me ASAP! Cannot get through to the company!!

Took an unorthorised payment of £29.50 from my bank!! I never signed up with this company and certainly NOT a monthly payment of £29.50!!! To whoever this company is? No one answers the phone or answers emails. I will take this matter further now....

What kind of cheating is going on with this company .Never ever don't go with this company.They said for verification they will charge you 0.14 from your account.Then suddenly today they had deducted 29 pounds from my account without my authorisation.Total scam.i am trying to call them for the last 3 hours .Calls are not being connected.Please do go with he company they are total scam .i am reporting to financial authorities and also financial ombudsman.Because on this kinda occasion of living crisis people are trying to loot others.

FRAUDULENT! They take money from you even without asking from you. You can’t even get hold of them to stop, your bank has stop block payments

Same as everyone else on here. My partner was looking for a loan, they take 14p out of your bank and thats you signed up. Our bank actually called my partner and queried it, he said he didnt recognise it and to stop it, it came out and earlier this month again. I called them last week and they said they would cancel the contract and refund the £59 in total and would receive it within 5 days. Called again yesterday and was told it should be back in our account today. Had to call today and was told they dont refund money as its outside of the 30 days, told her I wanted to speak to a Supervisor who said the same. Told her to check the calls as I was told differently. They dont care, they are scamming people! Please please please watch what you are allowing when looking for a short term loan. They are parasites praying on people in need and laughing at you

Would give 0 stars of I could. Terrible company who took £29.50 out of my account. Apparently I signed up for this but they cannot provide proof that I have done so. Will be taking this matter further

I am the same as everyone else by treating the comments. I too have had two payments of £29.50 taken out of my bank. Raised with bank but also sent company an email to which I got a reply back saying no money has been taken! So screenshot of transactions sent back to them. See if I get a reply.

Just the same as everybody else here. Scammed and no chance to cancel the payment with my Bank. Lloyds doesn't give me the option unless I have their agreement to do so. Whomever own this scamming business is well connected politically and financially otherwise they wouldn't be allowed to operate.

Absolutely vile praying on people who clearly are struggling.
I will be taking this further if my two payments are not refunded.
Just had a baby and do not need conned out of money

Just been charged £29.50 as everyone else. I have absolutely no idea why last bit of money in my account im fuming. No in voice, no confirmation email. Ive emailed the company if i dnt hwt a response ill take this further, ive got family members who work in fraud investigation.This is clearly fraud will be contacting my bank and fca if not resolves.

A bit of reassurance for some people after reading these views. I phoned the company and they canceled the subscription and refunded me which was received within 30mins. Hopefully others will get the outcome i got.

Same as everybody else, noticed a payment going out not recognised, it’s when I was looking for a loan, but didn’t sign up to anything, but this company obviously got my details, it’s a pending payment, I’ll be getting it returned once it comes out of pending SCAMMERS!
Stay away from loans, these days they charge way to much interest like crazy amounts, and whether u go for the loan or not, these sharks get you.
I think it’s from my card details , so maybe you all need to tell bank you have lost your card and get a new one, then they can’t take another payment.
You should email the company and tell them to cancel whatever you’re meant to be subscribed to like I just have, and either they return my money or the bank will , as they are a scam!

Wouldn’t even give one star, awful experience, to start with I didn’t sign up to this it was a loan company I was trying to get and they have somehow gave my details, checked bank today so could get electric and this company has took money out my bank again this is the 2nd time even though I contacted bank the first time, unable to cancel the pending transaction and now unable to get electric for my house don’t go near, now to contact solicitors to try and get this resolved as every time I try and phone their number I’m like 20 in the cue and no I’m not staying on hold to be charged even more in phone calls. Solicitor booked for tomorrow 😡

Update been to solicitor and they are going to the FCA about this so I will hopefully get my money back

Again same as everyone on here I remember applying for a loan where I had to verify my identity, a 14p charge from my bank. Never was there any indication that I was signing up for anything, I was refused said loan anyway, so thought nothing of it until low and behold I have now been charged 29.50 from my account. I have had no correspondence from onsavings to inform me I had signed up to anything and if I had I would have cancelled straight away as I would be paying for a service that hasn't helped me one bit!!!!!, I want a refund as I have now been left overdrawn!!!!,

Just seen a pending transaction on my bank account no idea where this has come from phoned my bank to investigate but it looks like a scam. £29.50 for something I haven’t even notably signed up for, shouldn’t be fixed in a small print if any kind will be on the phone Monday morning demanding a refund as this is trickery at its best. Praying on the vulnerable another stress not needed

109% SCAM
💯 HALIFAX COMPLICIT.

14p usual confirm with bank.

Then hours later on the Saturday 14th 2023 £29.50 taken.
Leaving me with 3p in bank.

Saturday night trying to pay for our food.. and boom, "sorry declined" my worst nightmare in a packed food outlet.

"Don't worry said Ali no problem brother" Proceeds to give it free.
"Pay another time", wink!

Halifax complicit.
I phone complaints.
Stop pending.
Disputes.
Hardship.

My fault. Doesn't meet definition of a scam,fraud et cetera.
I signed up and paid 14p for them to scam me.

Now it's the 19th.
Money goes in bank from Someone unknown??
Then 14p rears it's ugly head AGAIN... and again £29.50 comes OUT LEAVING ME £27.50 IN ARREARS EVRN THOUGHVI HAVE NO OVERDRAFT FACILITY.

And here's the clever bit

HALIFAX HAVE TOTALLY ERASED THE TRANSACTION FROM MY BALANCE SHEET AND SAY IT NEVER HAPPENED
IM A LIAR! APARENYLY.

I HAVE NO PROOF FOR THE OMBUDSMAN THAT HALIFAX ARE COMPLICIT!

HALIFAX OFFER NO COMPENSATION.
NO LOYALTY, NADA.
NO GOOD WILL.

JUST TOLD IM WRONG.
TOLD TO CONTACT A CHARITY FOR HELP.

HALIFAX AND IT'S STAFF ARE VILE.
EXCEPT FOR LINDSAY.

Wrote email.
No response.

Spent 4 hours on phone with uncaring irresponsible, rude, know it all.

Absolutely shocking!!!

Been taking money out of my account for three months without any kind of confirmation. No e-mail or letter to let you know that you are signing up for a subscription. Disgusting company. Won’t get a refund due to it being out of 14day period. Stay away from these guys!!!!!!! Awful awful awful!!!!

So I just wanted to share my experiance, regarding a scale that has been started with payday loan companies and to warn people in the future about the signs.

I signed up for a payday loan about a month ago and was accepted. They’d asked for my details and requested a chargeback of 14p through my banking app, which I thought was to verify what was needed. The verification gone through, but I didn’t go ahead with the loan as the interest was ridiculous, so I didn’t accept.

Fast forward a month and I have a payment of £29.50 taken out of my account from a company called onsavings, never heard of them nor would I sign up to them as I already have a service that searches discounts for me.

I called my bank to ask about this charge, got told that I’m not the first this to report this. They couldn’t do anything about this as I’d given my details for verification and therefore had accepted their services. The only way I would be able to get my money back was to call the “company” (I say company but in reality it isn’t that once I learnt more regarding it)

I called them and before I could even say anything the agent started with “I assume you are here to cancel?”, cancel? I didn’t even verify who I was… after I’d given my details I proceeded to ask why they’d taken my money out of my account and what service I was paying for. The agent then said because I had not cancelled the service within 14 days they were unable to refund me. I made my thoughts clear and stated I didn’t pay for this service, I verified my bank details for a payday loan, therefore they had committed fraud by signing me up to it.

I did some research regarding them, and lo and behold I was not the first to deal with them.

If you search on trustpilot there is nearly 50 reviews from people that have gone through the same situation in the last 2 months