I have painted a previous PBN from your company and couldn't wait to find another one. I have done several from other companies and your's are by far the best quality. The lines and numbers are easy t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
At first, I was really excited for the 2 designs I bought until I started. THE PAINT is horrible! Half of the colors are dried up and unusable (I did try to salvage). I was really looking forward to d... Voir plus
L'entreprise a répondu
Opalberry is a wonderful company! I wish the paints were made here, to adhere to true non-toxic standards, though. I have severe allergies to many other p.b.n kits, but not Opalberry. Otherwise, Opa... Voir plus
Opalberry is the absolute best company to order from. This is my second painting from them. My absolute favorite this is that you have the option to buy on a stretched framed canvas. Not to mention th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Opalberry exists to provide paint by numbers enthusiasts with kits of outstanding quality at affordable prices. We share your passion for beautiful art made with our own hands, and our heart beats with love for the paint artists and painter wannabes.
Coordonnées de contact
Roumanie
- store@opalberry.com
- opalberry.com
Large numbers
Love the large numbers makes it so much easier to see and paint.
Shipping was fast.
13 septembre 2023
Réponse : Opalberry
Thank you so much Sandra for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and shipping services!
This is my 1st paint by number I have…
This is my 1st paint by number I have done since I was a kid, back around 1970. I'm really looking forward to painting this. I think it will be both fun and relaxing! :)
13 août 2023
Réponse : Opalberry
Thank you so much for sharing your excitement and experience with us, Janet! It's truly heartwarming to hear that you're revisiting the world of paint by numbers after such a long time. Your enthusiasm is infectious, and we're thrilled to be a part of this journey with you.
Your framed paintings for adults are a blessing!
Your framed paintings for adults have me hooked. I usually paint over an hour each day and have completed nineteen that I share with my family.
26 juillet 2023
Réponse : Opalberry
It's truly wonderful that you've found such a fulfilling and creative outlet in painting, Raphael. Completing nineteen paintings is an impressive accomplishment, and sharing them with your family must bring a sense of joy and pride. Keep up the fantastic work, and may your artistic journey continue to be a source of inspiration and fulfillment for you. If you ever need more materials or new ideas, don't hesitate to reach out. Happy painting!
Order submitted 6/4/2023
Order submitted 6/4/2023. Still waiting for my order. If not, please refund my money! This has been a terrible experience.
4 juin 2023
Réponse : Opalberry
Upon conducting a thorough investigation, we have uncovered an unfortunate oversight regarding your order. It was fulfilled using the incorrect warehouse, and we deeply regret any inconvenience this may have caused you.
I want to assure you that we have already taken steps to re-fulfill your order. Please accept our sincere gratitude for bringing this matter to our attention, and we genuinely appreciate your understanding.
I love Opalberry
I love Opalberry. They have a great support team. If I have a problem with my paints I just email them and they are right on it sending a whole new kit. I definitely recommend Opalberry to everyone!
17 mai 2023
Réponse : Opalberry
Thank you so much for your kind words and wonderful feedback, Dolores! We truly appreciate your support and recommendation of Opalberry. It brings us immense joy to hear that you love our products and have had a positive experience with our support team.
Website was very easy to use
8 mai 2023
Réponse : Opalberry
Thank you so much for taking the time to provide us with your valuable feedback, Theresa. We understand that a seamless user experience is crucial for our users, and we will keep working hard to maintain and enhance the ease of use that you enjoyed.
Never received
I have never received whst I ordered...I will be calling my credit card company and have them dispute any charges on my bill ...I will never order from your company again!!!!
4 avril 2023
Réponse : Opalberry
We apologize for any inconvenience caused by the delivery issue of your order, Deb. Our records indicate that there was a problem with the delivery and it was unfortunately returned to us. We have issued a refund to your account, and we apologize for any frustration this may have caused.
If you have any further questions or concerns, please don't hesitate to reach out. We'd be happy to help in any way we can.
Bad Paint
At first, I was really excited for the 2 designs I bought until I started. THE PAINT is horrible! Half of the colors are dried up and unusable (I did try to salvage). I was really looking forward to doing these but found nothing but disappointment. I'm afraid to open my other to more disappointment.
8 avril 2023
Réponse : Opalberry
Thank you for reaching out to us and sharing your feedback, Maria.
We're sorry to hear that you had a disappointing experience with the paint in the designs you purchased from us. We understand how frustrating this must have been, especially when you were looking forward to enjoying the painting process.
We always strive to provide our customers with high-quality products, and we're sorry that we fell short of your expectations this time. We would like to make things right and ensure your satisfaction with our service.
We can send you a replacement set of paints that will work better for your project, or if you prefer, we can process the return of your item and issue a full refund. Please let us know which option you prefer, and we will take care of the rest.
Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. We value your feedback and will use it to improve our products and services.
I want to return the item and nobody…
I want to return the item and nobody will get back with me at all.
27 mars 2023
Réponse : Opalberry
We apologize for the inconvenience and the delay in our response, Dawn.
We have sent the return label to your email address. Once you have shipped the item back to us, please provide us with the tracking number so we can process your refund.
Thank you for your patience, and please let us know if there is anything else we can do for you.
Réponse : Opalberry
Thank you for taking the time to provide us with your feedback, Karamchandani. Please do not hesitate to reach out to us if you have any questions or concerns in the future.
Over half of the paints were dry on all…
Over half of the paints were dry on all 3 of the paintings I ordered.
I added water to try and make the paint useable. That did not work.
23 mars 2023
Réponse : Opalberry
Thank you Debra for bringing this issue to our attention. We apologize for the inconvenience caused by the dry paints in the painting kits you ordered.
We kindly ask that you email us at store@opalberry.com and provide us with your order number and any relevant details regarding the problem you have experienced.
We will do our best to make things right and ensure that you are satisfied with your purchase. Thank you for your patience and understanding.
Love my kit but how can I get…
Love my kit but how can I get additional paint pots?
3 avril 2023
Avis spontané
Réponse : Opalberry
Thank you so much for letting us know how much you are enjoying our paint kit, Christina!
In regards to your question about how to get additional paint pots, we would be more than happy to help you with that.
Please send us an email at store@opalberry.com so we can discuss your specific needs and find the best solution for you. We have a wide range of options available and would be happy to help you get the additional paint pots you need.
Thank you for your support of our product, and please don't hesitate to reach out if you have any further questions or concerns.
Réponse : Opalberry
Hi Maggie,
Your kind words have truly made our day, and we appreciate you taking the time to let us know how much you enjoyed using our product. We look forward to providing you with continued great experiences in the future!
Picture came in PERFECT condition
Picture came in PERFECT condition! Carton in which picture was received was not damaged,
8 mars 2023
Réponse : Opalberry
We're glad to hear that the picture arrived in perfect condition and that the packaging did its job in protecting the item during transit. We take great care in ensuring that our products are packaged securely and safely to prevent any damage during shipping.
Thank you for choosing Opalberry, Jack!
Everyone thing is fine and was happy…
Everyone thing is fine and was happy with the communication response
22 mars 2023
Réponse : Opalberry
Thank you so much for taking the time to share your feedback with us, Maureen. We are thrilled to hear that you are satisfied with our communication response and that everything is fine with your experience. It is always gratifying to receive positive feedback, and we appreciate your kind words.
Had a problem with lost shipment of…
Had a problem with lost shipment of canvas, once I got the attention of customer service, a new shipment was made at no additional cost, thanks
18 mars 2023
Réponse : Opalberry
Thank you Guy for taking the time to provide feedback. We greatly appreciate it.
Our goal is to ensure that our customers have a positive experience when shopping with us, and we are pleased to know that our customer service team was able to resolve the issue for you.
I like this paint kit
I like this paint kit. Paint are in high quality, easy covers the numbers. Is joy to paint and really destroyed time.
18 mars 2023
Réponse : Opalberry
Thank you so much Teresa for taking the time to provide feedback about our paint kit! It's fantastic to know that painting with our PBN kit has brought you joy and helped you pass the time in a fun and creative way.
Thank you again for your kind words, and happy painting!
Opalberry is the absolute best company!!!
Opalberry is the absolute best company to order from. This is my second painting from them. My absolute favorite this is that you have the option to buy on a stretched framed canvas. Not to mention the quality of the paints are top notch! Customer service is on point as well. I have and do recommend Opalberry to all of my friends and even strangers in my paint by number groups on Facebook!
14 mars 2023
Réponse : Opalberry
Thank you so much for taking the time to share your wonderful feedback about your experience with Opalberry, Lindsey.
We are absolutely thrilled to hear that you had such a positive experience with our company and that you are satisfied with the quality of our products.
Your recommendation means the world to us, and we're so grateful. It's always so heartening to hear that our products have brought joy and satisfaction to our customers.
Réponse : Opalberry
Hello Annette,
Thank you for choosing our product and for sharing your positive feedback.
It is a great kit and lovely picture
It is a great kit and lovely picture. I do have 2 colors that aren’t performing. They are clumpy and drier.
15 janvier 2023
Réponse : Opalberry
Hi Maddie, We appreciate you taking the time to share your experience with Opalberry. We'll be reaching out to you regarding the clumpy and dry paints.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.