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À propos de l'entreprise

  1. Fourisseur de construction de jardin

Écrit par l'entreprise

OpenWorld Garden is a premium supplier of hydroponic supplies, grow tents and lights. Everything to jumpstart your indoor garden and farm.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Leak

There was a leak on the Uncle Johns Blend, and the Micro. There's a company that sells a leak-stop which wraps around the surface of the top of the bottle and the lid. You guys should check it out. Also, it's kind of silly to only sell the kit of (6) without the Bulletproof-SI which is a necessary component in the basic & professional feeding chart. I'm giving 5 stars, because I got my garden underway, and I don't want to deminish your company. Thank you, -Z

6 février 2022
Noté 5 sur 5 étoiles

Still great service

Still great service. Always looking out for the customer. I will place another order shortly.

16 avril 2021
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Réponse : OpenWorld Garden

Thanks, Michael! We look forward to it!

Noté 5 sur 5 étoiles

The tent is as advertised

The tent is as advertised, very pleased with quality. It arrived when expected. Easy to assemble. I will order from this company again. Excellent experience!

8 janvier 2021
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Réponse : OpenWorld Garden

Great to hear, Lana! We're happy to be able to assist you.

Noté 5 sur 5 étoiles

My tent

My tent, light and all the other goodies came complete and on time. But my light looks like it was dropped. The corner is bent but it works. Overall they did great. Wish my light was straight but with all the stickers I got, maybe there for cover up? Bandaids

8 janvier 2021
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Réponse : OpenWorld Garden

I am happy to hear you had an overall good experience with us. Feel free to give us a call in the future if you order a new light so we can give you a discount to make up for the dent!

Noté 5 sur 5 étoiles

Excellent Service!

I bought from this company to support small businesses. As soon as I placed my order I received a personal email thanking me. When I asked for help with a shipping problem, customer service chat took care of it immediately. This is how a business is supposed to operate. Thank you to everyone working here for continuing to provide a great product, while simultaneously taking on the stressful burden of doing business in 2020.

30 décembre 2020
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Réponse : OpenWorld Garden

Thank you, Dean. We do the best we can and appreciate the kind words!

Noté 5 sur 5 étoiles

My package arrived before expected due…

My package arrived before expected due date. Also everything was carefully packaged. Surprising to me is they contacted me to make sure I was satisfied with the order. First time that has happened.

1 décembre 2020
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Réponse : OpenWorld Garden

Great to hear, Andre! Thank you for sharing your experience.

Noté 5 sur 5 étoiles

Mars Hydro 4x8x6 is a great tent

Mars Hydro 4x8x6 is a great tent! No light leaks and lots of floor space. My tent was here within a week (:
Thanks a lot!

16 novembre 2020
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Réponse : OpenWorld Garden

That's great to hear. Thanks, Monte!

Noté 5 sur 5 étoiles

You guys took good care of me as a…

You guys took good care of me as a customer, have nothing but good reviews about your store. My issue was with product and you guys more than made it right, Thanks

3 novembre 2020
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Réponse : OpenWorld Garden

Thanks, Bernard, we're glad we were able to help!

Noté 5 sur 5 étoiles

Great customer service product came…

Great customer service product came faster than I thought I called the number for customer support just ask simple question they called me back within an hour answer my question and they made a satisfied customer

21 octobre 2020
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Réponse : OpenWorld Garden

That's great to hear, ShaqDon. Thank you for sharing your experience!

Noté 5 sur 5 étoiles

You guys are fantastic!

You guys are fantastic!
From start to finish it was how every online purchase should be, #1 lowest price, #2 plenty of stock, #3 navigatable website, #4 fast shipping #5 Every piece included and fully functional. 

OpenWorld are top of the line in service and customer service. I will be looking forward to keeping them as my go to for growing supplies.

Jacob Stark

Muskegon, MI

18 octobre 2020
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Réponse : OpenWorld Garden

Thank you for the kind words, Jacob! We're glad to be able to assist you.

Noté 5 sur 5 étoiles

Excellent service and very diligent…

Excellent service and very diligent with customer service, highly recommended and personally will be doing more business in the near future!

16 octobre 2020
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Réponse : OpenWorld Garden

Great to hear, and thank you for sharing your experience, Newbie Wings!

Noté 5 sur 5 étoiles

Best place to buy grow equipment

I bought a Mars Hydro grow tent from Open World Garden because they have a store front phone #(707-229-1609). That means if you have any problems you have a lifeline for help & they match others prices. Try that with Amazon. From the time I placed my order to delivery was 8 days(outstanding). Unfortunately, 4 tubes were wrong. I called Jacob(owner)on Saturday and after our first talk I knew Jacob would fix my problems. We talked Sat, Sun, & Monday documenting my problem. Today is Tues and Jacob is sending me a tracking number of my replacement parts. I found Jake to be honest, helpful, and competent and a joy to do business with.That is why I will always buy my grow equipment from Jacob and Open World Garden.
Earl in SC

25 septembre 2020
Avis spontané
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Réponse : OpenWorld Garden

Thank you, Earl. You were also very kind and understanding throughout the process. Thank you for sharing your experience!

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