The ordering process was deliberately confusing so that I did not realize I was ordering only the lenses. Then I was told that the frames I wanted were out of stock, even though they were never marked... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Initial order for prescription sunglasses went well with good communication. I would like to order another pair but need to discuss an issue with the lens. Tried contacting using two different email... Voir plus
Ordered glasses, wrong item showed up. Cannot get a hold on anyone over chat (never online), calls (infinite hold, nobody picks up), or email (no replies). Also, notice how all their positiv... Voir plus
I’ve been a competitive shooter for years needed some new lenses and or glasses wanted something interchangeable and noticed your website. Had a sale going. Do van found what I thought I needed. I had... Voir plus
À propos de l'entreprise
Coordonnées de contact
2,3
Bas
84 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Such a great experience with Beth at…
Such a great experience with Beth at optics outifitters! Very responsive to my concerns and overall a great experience!
27 avril 2025
Avis spontané
Needed to make rush delivery and Beth…
Needed to make rush delivery and Beth helped with following up and ensuring my son's goggles were shipped overnight.
23 avril 2025
Avis spontané
This company will take your $$ and tell you tall tales
This company – which sometimes goes by the name RecSpecs - is awful.
I rarely take the time to write a negative review, but this place was beyond. I placed an order on September 20 for a pair of sunglasses (which are manufactured by a SwitchVision and not prescription). These details are important because of the lies I was told later.
Upon placing my order I was told it was 3 to 5 business day shipping. A week later I get an email telling me that my order was “being manufactured” and would take 12 to 15 business days, and that I would receive confirmation when it was ready.
On October 15, still having heard nothing, I called and was told that my glasses were “being made in the lab” were “going to be ready the next day” and for my troubles I would receive “free overnight shipping.”
Today, October 18, I still see no updates. I called and the agent said “they are just putting the glue on your lenses.” Obviously, it was another lie, so I asked them for my money back and for an immediate confirmation of cancellation to my credit card. That, luckily, I received promptly.
Do not order from these guys. They suck. They lie. And they tell you the most ridiculous tales.
18 octobre 2024
Avis spontané
Bought some Rec Specs prescription swim…
Bought some Rec Specs prescription swim goggles. Wow! I can go in the pool and on the water rides with my kids this summer but this time I'll be able to see. Prompt delivery once my prescription was uploaded.
25 février 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.