Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order, fast and free delivery, great personalised note and gifts. Website is very well structured. It’s great that there are options for different delivery companies. Item packed very well wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sue and Steve offer a very accessible, professional and timely service. I recently required a small order of petzl hangers. Kept informed of order process, well packaged, swift delivery. Thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Only bought a few hangers, arrived with a personalised note and some haribo... What a lovely personal touch. Order was perfect, will use again. Might get in touch first since they are just down the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is a very nice and warm experience. The equipments are great, delivered in a very short period of time. Prices are great as well. I received a very lovely handwritten note for thanking

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de sécurité
  2. Travaux en hauteur
  3. Escalade

Écrit par l'entreprise

We're a family run business, providing quality fall protection equipment to rope access technicians and companies operating in many different sectors. Some of these include oil & gas, renewables, telecoms, stage rigging, rail and highway maintainers, scaffolders, rescue teams and utility companies. Our products include climbing harnesses, safety helmets, ropes and other textile products, hardware, kit bags, rope protection and innovative rescue kit from some of the worlds leading manufacturers. At Orbit Equipment Ltd we also offer trusted technical advice from industry experts and a personal service to make customer transactions as simple and efficient as possible. Many of our products are in stock and can be dispatched the same day for fast delivery. We also offer a 30 day returns period. Alongside equipment sales, we also offer mandatory periodic inspection of fall restraint, fall protection and fall prevention work at height PPE to comply with your LOLER obligations. We're a North Wales based company, situated close to the Eryri National Park (Snowdonia) with outdoor climbing on our doorstep and a very solid background in the work at height industry spanning over 20 year's. Why not give us a try!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick and easy company to deal with

Quick and easy company to deal with. I would highly recommend.

1 mai 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Thank you very much for your 5 star review, it's much appreciated. We look forward to being able to help again soon. Kind regards

Noté 5 sur 5 étoiles

Placed the order in the afternoon

Placed the order in the afternoon, and got a next day delivery at a fair price.

4 mars 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Caroline,
Many thanks for your kind review, glad the items got to you quickly
Take care
Sue

Noté 5 sur 5 étoiles

Good that they allow the purchase of a…

Good that they allow the purchase of a single item to test rater than having to buy a load of them. Quick ans smpl eto purchase and quick to receive.

26 février 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi there, I'm glad you received your item quickly and also appreciated that we sell them individually. Hope to be able to help again in the future. Kind regards, Steve

Noté 5 sur 5 étoiles

Really good communication

Really good communication, good price and my item was delivered quickly.

24 février 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Andy,
Thank you very much for the five star review, it is very much appreciated. Look forward to being of service again in the future
Kind regards
Steve

Noté 5 sur 5 étoiles

Great

Really fast delivery.
Always get the best equipment from Orbit equipment and really well stocked.
Thankyou.

6 février 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Thank you so much for your kind review! We look forward to being able to help again in the future :-) Kind regards, Steve

Noté 5 sur 5 étoiles

excellent service with a speedy…

excellent service with a speedy response and fast delivery

29 janvier 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Linda, thank you so much for your '5 star' review and I'm glad your order got to you ok and you were happy with the service. Just let us know if we can help again. Kind regards, Steve

Noté 5 sur 5 étoiles

Perfect

Easy to order, fast and free delivery, great personalised note and gifts. Website is very well structured. It’s great that there are options for different delivery companies. Item packed very well with all paperwork in. I will definitely use them again. Thanks!

5 février 2026
Avis spontané
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi there, we're so glad you had an enjoyable experience whilst shopping with us and thank you so much for the kind review! It's always good get positive feedback and reassurance that we're doing things right. Look forward to being of service again in the future. Kind regards, Steve

Noté 5 sur 5 étoiles

The best experience

The best experience

18 janvier 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

We're very glad you liked it, thank you :-)

Noté 5 sur 5 étoiles

First class service speedy delivery and…

First class service speedy delivery and well packaged with care and great communication

19 janvier 2026
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Thank you so much for the 5 Star Review. I'm so glad it got to you quickly and you appreciate the service, We hope to be able to help again in the future. Kind regards, Steve

Noté 5 sur 5 étoiles
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Phil, thanks very much for the 5 star review, it’s very much appreciated. Hope you enjoy the kit and look forward to seeing you again sometime. All the best, Steve

Noté 5 sur 5 étoiles

Very helpful professional service to do business with. Thank you

Sue and Steve offer a very accessible, professional and timely service. I recently required a small order of petzl hangers. Kept informed of order process, well packaged, swift delivery. Thank you

31 décembre 2025
Avis spontané
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi David, thank you so much for the kind review. I’m very glad they got to you quickly and you were happy with the service. Look forward to seeing you again in the future.
All the best, Steve

Noté 5 sur 5 étoiles

Helmet arrived promptly and well…

Helmet arrived promptly and well packaged... thank you very much!

7 décembre 2025
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi there, you're very welcome and I'm very glad it got to you safely and quickly. Look forward to being of service in the future. All the best, from Orbit.

Noté 5 sur 5 étoiles

Perfect

Only bought a few hangers, arrived with a personalised note and some haribo... What a lovely personal touch. Order was perfect, will use again. Might get in touch first since they are just down the mountain from me 😜

26 novembre 2025
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Rob, I'm glad they arrived ok and thank you very much for the review! You're always welcome to pop in for a brew if you're down this way ;-)

Noté 5 sur 5 étoiles

It is a very nice and warm experience

It is a very nice and warm experience. The equipments are great, delivered in a very short period of time. Prices are great as well. I received a very lovely handwritten note for thanking

17 novembre 2025
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi there Kai!
Many thanks for taking the time to leave us a review, it's very much appreciated and we look forward to being able to help again in the future. Kind regards,
Steve

Noté 5 sur 5 étoiles

Fast delivery even got a packet of…

Fast delivery even got a packet of sweets, great company to deal will definitely be using them again

14 novembre 2025
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Rich, we're very grateful for your kind review and look forward to being of service again in the future! 😁

Noté 5 sur 5 étoiles

Great experience highly recommend

Great experience highly recommend

20 septembre 2025
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Thank you very much for your kind review. I'm so glad we were able to help and look forward to doing so again in the future.

Noté 5 sur 5 étoiles

Brass Carabiner

Good quality product at a very reasonable price

8 octobre 2025
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Stuart, thank you very much for taking the time to leave some feedback, it’s very much appreciated.

Kind regards,

Steve

Noté 1 sur 5 étoiles

Request for feedback before item…

Request for feedback before item received. Hope I remember to change the rating if it arrives

13 juillet 2025
Logo de Orbit Equipment Ltd

Réponse de Orbit Equipment Ltd

Hi Ben,
We don't seem to be able to find any direct contact with our team in relation to this matter.

I have traced your order and emailed you directly to resolve this for you as quickly as possible.

I'm sorry that you received a request for feedback before receiving the item but this is done automatically through our system and it did clearly state at the time of ordering that the item would be on back order and can take up to 2 weeks to arrive.

We then contacted you to offer an alternative or a refund and you chose a refund. This was actioned immediately.

I look forward to your reply to my email.

Best regards,
Steve

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