Easy to order, fast and free delivery, great personalised note and gifts. Website is very well structured. It’s great that there are options for different delivery companies. Item packed very well wi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sue and Steve offer a very accessible, professional and timely service. I recently required a small order of petzl hangers. Kept informed of order process, well packaged, swift delivery. Thank you
L'entreprise a répondu
Only bought a few hangers, arrived with a personalised note and some haribo... What a lovely personal touch. Order was perfect, will use again. Might get in touch first since they are just down the... Voir plus
L'entreprise a répondu
It is a very nice and warm experience. The equipments are great, delivered in a very short period of time. Prices are great as well. I received a very lovely handwritten note for thanking
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We're a family run business, providing quality fall protection equipment to rope access technicians and companies operating in many different sectors. Some of these include oil & gas, renewables, telecoms, stage rigging, rail and highway maintainers, scaffolders, rescue teams and utility companies. Our products include climbing harnesses, safety helmets, ropes and other textile products, hardware, kit bags, rope protection and innovative rescue kit from some of the worlds leading manufacturers. At Orbit Equipment Ltd we also offer trusted technical advice from industry experts and a personal service to make customer transactions as simple and efficient as possible. Many of our products are in stock and can be dispatched the same day for fast delivery. We also offer a 30 day returns period. Alongside equipment sales, we also offer mandatory periodic inspection of fall restraint, fall protection and fall prevention work at height PPE to comply with your LOLER obligations. We're a North Wales based company, situated close to the Eryri National Park (Snowdonia) with outdoor climbing on our doorstep and a very solid background in the work at height industry spanning over 20 year's. Why not give us a try!
Coordonnées de contact
Plas Gruffydd Ap Ifan, LL53 6SG, Pwllheli, Royaume-Uni
- 01766 808666
- sales@orbitequipment.co.uk
- orbitequipment.co.uk
4,6
Excellent
23 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and easy company to deal with
Quick and easy company to deal with. I would highly recommend.
1 mai 2026
Réponse de Orbit Equipment Ltd
Thank you very much for your 5 star review, it's much appreciated. We look forward to being able to help again soon. Kind regards
Prompt delivery and good service.
9 mars 2026
Réponse de Orbit Equipment Ltd
Thank you so much for your kind review. Glad we could help. Kind regards, Steve
Placed the order in the afternoon
Placed the order in the afternoon, and got a next day delivery at a fair price.
4 mars 2026
Réponse de Orbit Equipment Ltd
Hi Caroline,
Many thanks for your kind review, glad the items got to you quickly
Take care
Sue
Good that they allow the purchase of a…
Good that they allow the purchase of a single item to test rater than having to buy a load of them. Quick ans smpl eto purchase and quick to receive.
26 février 2026
Réponse de Orbit Equipment Ltd
Hi there, I'm glad you received your item quickly and also appreciated that we sell them individually. Hope to be able to help again in the future. Kind regards, Steve
Really good communication
Really good communication, good price and my item was delivered quickly.
24 février 2026
Réponse de Orbit Equipment Ltd
Hi Andy,
Thank you very much for the five star review, it is very much appreciated. Look forward to being of service again in the future
Kind regards
Steve
Great
Really fast delivery.
Always get the best equipment from Orbit equipment and really well stocked.
Thankyou.
6 février 2026
Réponse de Orbit Equipment Ltd
Thank you so much for your kind review! We look forward to being able to help again in the future :-) Kind regards, Steve
excellent service with a speedy…
excellent service with a speedy response and fast delivery
29 janvier 2026
Réponse de Orbit Equipment Ltd
Hi Linda, thank you so much for your '5 star' review and I'm glad your order got to you ok and you were happy with the service. Just let us know if we can help again. Kind regards, Steve
Perfect
Easy to order, fast and free delivery, great personalised note and gifts. Website is very well structured. It’s great that there are options for different delivery companies. Item packed very well with all paperwork in. I will definitely use them again. Thanks!
5 février 2026
Avis spontané
Réponse de Orbit Equipment Ltd
Hi there, we're so glad you had an enjoyable experience whilst shopping with us and thank you so much for the kind review! It's always good get positive feedback and reassurance that we're doing things right. Look forward to being of service again in the future. Kind regards, Steve
Réponse de Orbit Equipment Ltd
We're very glad you liked it, thank you :-)
First class service speedy delivery and…
First class service speedy delivery and well packaged with care and great communication
19 janvier 2026
Réponse de Orbit Equipment Ltd
Thank you so much for the 5 Star Review. I'm so glad it got to you quickly and you appreciate the service, We hope to be able to help again in the future. Kind regards, Steve
Super fast delivery and quality kit
22 décembre 2025
Réponse de Orbit Equipment Ltd
Hi Phil, thanks very much for the 5 star review, it’s very much appreciated. Hope you enjoy the kit and look forward to seeing you again sometime. All the best, Steve
Very helpful professional service to do business with. Thank you
Sue and Steve offer a very accessible, professional and timely service. I recently required a small order of petzl hangers. Kept informed of order process, well packaged, swift delivery. Thank you
31 décembre 2025
Avis spontané
Réponse de Orbit Equipment Ltd
Hi David, thank you so much for the kind review. I’m very glad they got to you quickly and you were happy with the service. Look forward to seeing you again in the future.
All the best, Steve
Helmet arrived promptly and well…
Helmet arrived promptly and well packaged... thank you very much!
7 décembre 2025
Réponse de Orbit Equipment Ltd
Hi there, you're very welcome and I'm very glad it got to you safely and quickly. Look forward to being of service in the future. All the best, from Orbit.
Perfect
Only bought a few hangers, arrived with a personalised note and some haribo... What a lovely personal touch. Order was perfect, will use again. Might get in touch first since they are just down the mountain from me 😜
26 novembre 2025
Réponse de Orbit Equipment Ltd
Hi Rob, I'm glad they arrived ok and thank you very much for the review! You're always welcome to pop in for a brew if you're down this way ;-)
It is a very nice and warm experience
It is a very nice and warm experience. The equipments are great, delivered in a very short period of time. Prices are great as well. I received a very lovely handwritten note for thanking
17 novembre 2025
Réponse de Orbit Equipment Ltd
Hi there Kai!
Many thanks for taking the time to leave us a review, it's very much appreciated and we look forward to being able to help again in the future. Kind regards,
Steve
Fast delivery even got a packet of…
Fast delivery even got a packet of sweets, great company to deal will definitely be using them again
14 novembre 2025
Réponse de Orbit Equipment Ltd
Hi Rich, we're very grateful for your kind review and look forward to being of service again in the future! 😁
Réponse de Orbit Equipment Ltd
Thank you very much for your kind review. I'm so glad we were able to help and look forward to doing so again in the future.
Réponse de Orbit Equipment Ltd
Hi Stuart, thank you very much for taking the time to leave some feedback, it’s very much appreciated.
Kind regards,
Steve
Great service, speedy delivery and great quality for products for working with/on heights. Thank you for the sweets :)
30 septembre 2025
Avis spontané
Réponse de Orbit Equipment Ltd
Hi there, I'm glad we were able to help and thank you for the positive feedback. We always do our best to offer the best products and service and it's always well received by our team when their efforts are recognised 😊
Request for feedback before item…
Request for feedback before item received. Hope I remember to change the rating if it arrives
13 juillet 2025
Réponse de Orbit Equipment Ltd
Hi Ben,
We don't seem to be able to find any direct contact with our team in relation to this matter.
I have traced your order and emailed you directly to resolve this for you as quickly as possible.
I'm sorry that you received a request for feedback before receiving the item but this is done automatically through our system and it did clearly state at the time of ordering that the item would be on back order and can take up to 2 weeks to arrive.
We then contacted you to offer an alternative or a refund and you chose a refund. This was actioned immediately.
I look forward to your reply to my email.
Best regards,
Steve
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.