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2,2

Bas

TrustScore 2 sur 5

14 avis

5 étoiles
4 étoiles
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2,2

Tous les avis

(14)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Just went to pret for an early morning…

Just went to Pret A Manger for an early morning coffee in Hammersmith lyric square to be greeted by a bunch of alcoholics sitting on there seating outside smoking dog ends and all drinking what look like vodka.
One man smashing down all over the floor and damaging the furniture it was truly disgusting all the people where complaining.
I had totally had enough I complained to staff and made one of the alcoholics to pick up all the furniture and put it back in its correct place.
I am truly disgusted with the atmosphere I had to sit in and do the work of the staff.

21 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

A disappointment

A disappointment. I went to Pret in Woking for lunch. I had a salad and an orange juice. To my dismay, the cutlery is made of bamboo that does cut into a tomato let along anything else! As such I had to take away my food even though I was charged for eating in. And the staff did not care ... it was literally "take it or leave it!" AVOID

26 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Not good enough Pret!

We went to Pret, North Street, Brighton for lunch. Ordered lunch then sat down, but my husband needed the toilet and is disabled so I asked staff where the disabled toilet was only to be told it was out of order so I had to help my 75 year old disabled husband up 2 flights of stairs to the loos, then back down again, after which he was exhausted and we had to go straight home.
Is not good enough for a large chain like this to have a disabled toilet out of order, for goodness sake get your house in order and make sure disabled loos are fixed asap. Just not good enough. Will not return.

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I recently purchased a baguette from…

I recently purchased a baguette from Pret A Manger and was very disappointed with the portion I received. The baguette was not even half filled, which is unacceptable given the price and the brand’s reputation for quality.

The product felt incomplete and did not meet the standard I would expect. This experience has left me feeling dissatisfied, as I did not receive fair value for my money.

I would appreciate it if this issue could be addressed to ensure better quality control in the future. Customers should be able to trust that they are getting a properly prepared product every time.

Thank you for your attention to this matter.

15 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

I have been their customer for over 20 years.

I have been their customer for over 20 years now, and have always been served with courtesy. My local St Albans branch, which I visit every day, knows my order, and that's all I can say. The staff is working very hard, and sometimes there is a little queue, but they are 'battling OK. For a while, there are 2 Baristas, who are serving me, Kane and Danielle. who are also very diplomatic and have nice manners. Let's not forget the management, which is also very approachable. Ornig

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Stratford Pret A Manger

Pret A Manger Stratford has disgusting customer service, I’m regular customer early morning going at work I stop to buy coffee , and late before going home , also ordering take away. Today evening was a guy to the til I ask him a chai latte oat milk and after I paid I told him I want cinnamon on top and he said I should mention that before , sorry why ???? I need to pay for the cinnamon powder on top of my chai latte ? Or it’s hard to add it after ? He was so rude .. both of them look like they don’t want to be there and they are doing a favour to the customer.

28 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Zero stars or better minus -5

The prices don't justify going to pret. The quality is down, bland, smaller portions, toilets dirty or locked, the employees apathetic. They seem to squeeze every drop out of employees and customers. A big money waster and the club program is a joke. The perks they give if at all due to app crashing or perks missing, is just a half filled package of crisp. Pret have gotten themselves away for a long time with rip offs and false advertising. I am done with that sorry excuse of a chain.

13 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

Plenty of Seats - Service could be better

Pret a Manger Ealing

Plenty of seats - Service could be better.

Pret a manger in Ealing has plenty of seats to buy coffee and sit, chat or just work.

Pret need to be mindful of people who don't buy anything and just plug their phones and laptops and how it may effect your business.

I don't often eat in pret, as the food is too expensive and I am likely to still be hungry afterwards.

Pret has filter coffee for 99p and even cheaper if you use your own cup.

Service is a bit like a conveyor belt. Even if the shop is not busy. I don't feel the service is warm and welcoming.

For some reason, the toilet code never seems to work for me. So i just go before or after somewhere else.

However, good quality coffee for less than £1, in these times is rare and very welcome.

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent coffee and amazing cookies!

Amazing coffee (cappuccino) outrageously good cookies. One should try. Kindly, efficient and amazingly good staff. I don't believe so good would exist. Please try you will thank me for this review.
The cookies met in one's mouth, I have never eaten such good quality cookies.
165-166 London Wall

21 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Wanted tea, got warm milk…

Pret Woking: been here 3 times this week, served by 3 different members of staff, and not one of them knows how to make a cup of tea. What exactly are you teaching them?

3 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Unprofessional , rude and unhygienic

I do not know her name, as far as I can describe the culprit, the Chinese looking girl at Clapham Common London is very unprofessional and rude. God know in which background she has grown up. I stopped my membership with Pret, it's not worth. Pret must take responsibility of it's employees.
She also did not wash her hands after using chemicals to clean the workspace.

13 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Pret A Manger Dublin Connolly Station

4.65 Euro for a machine made flat white coffee (aside the milk frothed to death). Needless to say a totally captive audience in Rail Station otherwise would not exist in my opinion. Crazy price for horrendous quality coffee and not a barista in sight.

7 décembre 2023
Avis spontané

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