Ordervape Avis 

The worst customer service imaginable. Phoned from a mobile number to be told my order was lost- offered an alternative product which I declined, a lot of mumble to no avail. Have now phoned 5 times to chase a refund, 0 customer skills and care from the two people I spoke to, promised email confirmation twice. After the latest call received an unprofessional email from a personal account and had the phone put down on me. Shocking company, use against your own peril.

I ordered two vapes last time and the flavours were the same when they should of been different so this time I ordered one vape and got the one that I should of got before so happy now but will order on a different day to get them quicker but that was my fault.

Ordervape offers plenty of flavours and decent prices, but their service has room for improvement. Delivery was timely, but some experiences could be smoother. While the range is good, occasional stock issues do occur. Overall, it's an okay option for vapes, but not flawless. Would appreciate more consistency in customer service.

I ordered the wrong vapes by accident and instantly emailed saying I need a refund and vapes were not even sent out and they had said we have sent them out and have no refund Customer service is awful

I ordered 13 vapes and only got 11. taking a long time to look into this problem.

Out of date vape , faulty . I had emailed the customer service but they ignored me.

Helpful and on time

Great range of products and good prices. I always order from here now.

Easy website to navigate, made the order and my tapes were delivered within days.

Ordered Sunday received Tuesday. No hassle. Be back next for more

Ordered two of the bundles. Package lost, contacted Royal Mail who advised me to contact the company. I have contacted them and asked for a refund as I haven’t had my order since 28th January. All emails regarding asking for a refund have been ignored.

Perfect ordering and delivery, will use again very soon 5*

Very fast delivery, good products

anyones order been on preparing shipment for 4 days… don’t think so bit slow on deliveries

the price for Hayati Pro was the best available

As always great tasting product. Good delivery time. Excellent service

Hello. I am not satisfied with the service of the store. I reported that I did not receive the product and that the carrier left my parcel somewhere else, the courier sent me a photo of the door that was not my door where he delivered the parcel. I reported the problem to the store and a week has passed and they still have not solved the problem and neither has the money. They didn't return it. I'm disappointed with the way the customer was treated. I won't order from this site again. I don't recommend it!

Steer clear, heed my warning. Order received with missing items. Made contact and after requests to send images (of the received items, luckily still boxed) Harjot Singh sa8d he would despatch the missing items (not sure what the requests for the received items was all about). Over a week later, still no sight of the missing items and no response to follow up emails. I have just had to go to my bank to try and get my money back for the missing items. STEER CLEAR

just what i wanted,,, thank you
R.J.Corner

I got 5 Hayati pro ultra for just under £50, great price and quick delivery