Organic Skin Care Avis 

458
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I've tried twice to order from here. Each time it says shipping will be updated within 72 hours. However, after a week of silence I reach out and it takes multiple times of reaching out to finally tal... Voir plus

Noté 5 sur 5 étoiles

First of all, the Organic Skin Care web site is very user friendly. Most importantly, however, is the exfoliant is practically a miracle worker. I ran out of it months ago and never found it locally... Voir plus

Noté 5 sur 5 étoiles

Very impressive I ordered 3units of a particular item online 20 minutes later I got a phone call saying currently they only had 2 in stock but we’re expecting more. He , very politely posed the ques... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Package came with a big damage(poor packaging for liquid materials)products came out and can't be used as a normal. Customer service, yes same day as well they text me back with promises to resend ano... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique dermatologique
  2. Pharmacie

Écrit par l'entreprise

Organic skin care brands like: Eminence, Purorganic, ilike, Emerge Labs Skin Care caters to curing skin ailments and they also preserve the natural attributes of the human skin which collectively makes it a perfect solution.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

458 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(458)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I am extremely disappointed with my…

I am extremely disappointed with my experience ordering from this shop. The shipping process is unbearably slow, taking an unreasonable amount of time for my order (#274416) to be delivered. Despite receiving multiple emails claiming that my order has been shipped, when I check the status with USPS, it shows that the order does not exist. I have sent several emails to the shop seeking clarification, but I have not received any response. This level of customer service is unacceptable, and I strongly advise others to avoid this shop.

12 juin 2024
Avis spontané
Logo de Organic Skin Care

Réponse de Organic Skin Care

Hi Ana,
International shipping takes longer than usual cause it has to go through US and Canadian customs, and it's completely out of our control.
Your order was shipped promptly. Please follow this link for the latest updates: https://www.goglobalpost.com/track-detail/?t=SDC020960401215787&ref=landing

Noté 5 sur 5 étoiles

Customer Service

My review is about Customer service. 5 stars for Ann Dumo. I received an order of Kleem Eye cream but the pump was faulty. I contacted Customer service and Ann was very prompt and helpful in her response. I received a replacement eye cream within a fortnight of my initial email Thank you Ann. I would also like to recommend Kleem products. Excellent results !

13 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

This store has lost my trust and I am…

This store has lost my trust and I am no longer a customer. I ordered 2 items (Dr. Schrammek Super Gentle Cleanser - 200 ml, Dr. Schrammek Time Control Eye Cream - 0.5 oz) but only received one of them. I emailed, wrote, called, but received no response. I think I lost $82. If you don't want to lose your money, stay away from this store.

2 mai 2024
Avis spontané
Logo de Organic Skin Care

Réponse de Organic Skin Care

Hi Anna,
Your $82 Time Control Eye was refunded. Refund #273709 - April 17, 2024, 9:30 am. Check your account.
Check your emails and credit card statements before posting negative reviews.

Noté 1 sur 5 étoiles

product substituted without my consent by one much cheaper and the refund was never processed.

Of the 3 items I ordered, one item was: Biodroga Lotus & Science Anti-Age Night Care - 50ml × 1, priced at $140 (non-discount).
However, that product was substituted for another: Biodroga Anti-Age Cell Formula Night Care – 50ml, priced at $107.20 (non-discount), so 25% CHEAPER.

I see 3 main problems with this order:
1. A replacement was made for an item without my consent. You do possess my telephone number and email address, which would have permitted you to contact me regarding the replacement.
2. The original price (non-discount) for the replacement is 23.4% CHEAPER, resulting in an overcharge.
3. Not only is the alternative less expensive, but it also fails to meet the requirements of my age and skin type.
After mailing back the wrong item, which was delivered on February 6, 2024 no refund was processed since then (today is 2/20/2024).
I called the company twice and never received a call back.
I am profoundly dismayed by such lack of professionalism.

26 janvier 2024
Noté 1 sur 5 étoiles

Reselling cheap chinese products and…

EDIT REPLY TO OWNER: This is not a fake review. I exist, and i wrote my experience. How convinient is it that you think every negative review is a fake review.

Reselling cheap chinese products and marking up prices to look like they are some premium company. Stay away. See their google reviews, you will see for yourself the truth behind this company.

5 décembre 2023
Logo de Organic Skin Care

Réponse de Organic Skin Care

This Is A Fake Review. You Should Know Better' Bad Karma To That.

Noté 5 sur 5 étoiles

Great product line

I love these products! I had a facial at a salon and they used them. I was worried because I have very sensitive skin and a lot of the ones on the market irritate my skin. So glad I found their website so I can order refills!

5 novembre 2023
Noté 4 sur 5 étoiles

great source for organic skin care…

great source for organic skin care products. I use Ilike products and they can be hard to find.

I'm a little spoiled by Amazon's turnaround time so wished the delivery was faster, but unlike Amazon they had every thing I wanted.

1 novembre 2023

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