Orion Metal Exchange Avis 233

Great Communication and Customer Service. Always on the top of their game. They make everthing easy and simple to deal with.

After doing extensive research and switching twice from companies I had later reservations or did not like their service approach, I was pleasantly surprised surprised with Orion Metal Exchange. John was very patient and informative without having that overly pushy sales attitude. I found out that basically do what they say and have reasonable markups on their products. I am detailed oriented and they satisfactorily answered all my questions and concerns.
I highly recommend Irion Metals Exchange if your interested in purchasing gold, silver and other precious metals for investment purposes!

We have had a good relationship with Orion Metal Exchange from the very beginning several years ago. They have always been there to answer questions or to help with any metal shipments as to exactly what to do and what to expect. Very honest and true to their word.

I opened an account last July 2025. The company has been a pleasure to work with. Michelle Johnson is absolutely amazing. She answers all my concerns and questions. Orion Metals is great company to work with.

Service from Orion is fast and efficient. Customer service personnel are knowledgeable and helpful, and everyone on staff is professional, courteous, and friendly. I've completed several transactions with Orion and each one has been pleasant.

Jacob over at Orion Metals has always give me the best price for my Metal Purchases and Sells.

I have worked with several companies that deal in this business and I can say unequivocally that Orion Metals is far and away the BEST company I have dealt with. They are honest, courteous, and reliable.

After significant growth in my Traditional IRA metals account, I transferred part of my 401k funds in. I've seen the up and downs. 4 years ago when I was panicking during the Covid Era drop in value, they reminded me of the recommended 3-5 years as the best approach. They know their business and know the markets. I was beyond excited to see well over 100% growth this 5th year. So much so, that I also traded out my Roth stock holdings for new Roth metals account. I highly recommend this company.

My husband and I contacted Orion Metal Exchange in March 2020 to inquire about investing in precious metals. Jacob Blalock was very patient in explaining the process and advising how to spread our funds over several metals. Everything was so easy to handle thanks to Jacob's help.
We contacted Orion March 4, 2026 to inquire about possibly cashing in some of our metals to handle some expenses that had quickly occurred. Michelle Johnson and Gloria Garcia helped us navigate the process and within 18 hours we were shipping metals back to Orion and moving some funds around to better performing metals. But I have to say that the advice that Mr. Blalock gave us in the initial conversation was worth it's weight in gold"Gold, Silver and Platinum"!
Thank you Orion Metal Exchange

I first started with another company that seriously overcharged me. Leaving my account with a 41% loss. I transferred my account to ORION Metal Exchange and began working with John Blalock. John Blalock helped me with my account. He kept in touch with me regularly and informed me of opportunities to consider. My account now has profits of 350%. I appreciate John’s level of professionalism and customer service. I am extremely grateful to John for his guidance and expertise. ORION is the best place to buy and invest in precious metals. Call ORION. Ask for John! Steve

I purchased my physical Silver from Orion Meal Exchange and I must say it was a great experience. Michelle was more than helpful in guiding me through the purchase and delivery process and my Silver was delivered on a timely basis and the price I paid was a great price also. I would recommend anyone who wants to invest in Silver or any other precious metals you prefer. They are the go to place for all your metal needs!

Let me set the record straight with my own trade data.
OME says I "received the lowest purchase price in the industry." My invoices tell a different story. Here are the actual premiums I was charged above spot price at the time of each purchase:
Silver Canadian Arctic Fox (July 2020): 35.35%
Platinum Marlin Coin (July 2020): 45.78%
Platinum Marlin Coin (July 2020): 39.07%
Silver Canadian Arctic Fox (July 2020): 28.59%
Platinum Marlin Coin (January 2021): 38.98%
Standard industry premiums run 5–10% for silver and 5–15% for platinum. OME charged me two to five times that. So, when OME says my review claiming "34–46% premiums" is "provably false," their own invoices prove it's accurate. The actual range is 28–46%. If anything, I was being generous.
Now let's talk about this "102% net profit.” OME offered me $456,066 on February 6th. What they don't mention is that the spot value of my metals was $504,002, meaning their offer was nearly $48,000 below what my coins are worth in raw metal alone. They offered me less than spot value even after they charged me excess premiums at the time of purchase.
If OME were being honest, they would acknowledge that they overcharged me with weird, fractional denominational coins that they steered me into purchasing, and that they have complete control over what they charge and pay for these coins from their customers. Applying the same premiums to the spot prices on the day they sent me the offer, they would be asking me to pay $696,540.19 for the same coins that I purchased from them.
If we apply a more than generous spread of even 15% to their ask price, they should be paying $592,059.16 for these coins. Every bullion dealer I’ve spoken to has stated that a typical spread is 3-7%. So, using 15% is being overly generous. With that, I even went a step further in being judicious and applied a 20% spread and requested revised pricing of $557,232. That's $101,166 more than what OME offered me. So, when they say I "demanded $101,000 more than my coins are worth," what actually happened is I asked for a fair market buy-back, and they refused.
The reason OME can make 102% sound impressive is because they overcharged me on the way in. I overpaid by $40,707 compared to fair market premiums. If I had been charged normal rates, my cost basis would have been roughly $185,163 instead of $225,871, and that same buy-back would represent a 146% return. Recent market increases have done all the heavy lifting in making their offer seem reasonable, which it is not.
I'm not asking OME to "manipulate market values." I'm asking them to stop manipulating me. Every number I've cited comes directly from my purchase records, the spot prices at the time of purchase, and current spot prices. Nothing in my review is "bogus," and threatening me with a lawsuit doesn't change the math and only further strengthens my case that there is clearly something wrong with my trades.
I feel as though they preyed upon my ignorance, and now that I have become educated on how pricing works in the industry, they are doing everything they can to silence me. All I want is to be made somewhat whole based on the opportunity loss I incurred due to the excess premiums.

They are Awesome at Orion Metal exchange. Very helpful with your investment and helped me twice to turn my 401k into an Ira with gold and silver.

I want to thank Orion Metal Exchange and my representative John for outstanding service. He was very professional, knowledgeable, and patient and helped me understand the process. I highly recommend this company and John because I feel they are an honest and trustworthy! Thanks again and I will recommend you to my friends and family.

I appreciate that Orion Metal Exchange list the price of metals online. Jacob explained the process and kept is so simple. The support team is professional with perfect confirmations.

I recently opened a Metal IRA through Orion Metal Exchange, and the entire experience was outstanding. From the very beginning, Michelle Johnson guided me through the process with a level of professionalism and clarity that immediately put me at ease. She took the time to explain each step, answered every question thoroughly, and made sure I understood all my options without ever feeling rushed or pressured.

What impressed me most was Michelle’s combination of expertise and genuine care. She broke down market trends, helped me compare different metals, and made the whole process smooth and transparent. It’s rare to find someone who is both highly knowledgeable and truly committed to helping clients make confident decisions.

If you’re considering a Metal IRA or precious metals investment, I highly recommend Orion Metal Exchange — and especially Michelle Johnson. Her guidance made the experience not only easy but genuinely reassuring.

What makes doing business Orion a great experience is their customer service. Always courteous, knowledgeable and helpful- also patient! We recommend them- after several years of doing business with them, we are happy clients!

Responsive, follow up after the deal has completed, competitive, over 7 years we have completed 5 deals. Each time the process is more refined and responsive.

I liked working with the people at Orion that seemed knowledgeable about everything. They where able to answer all of my questions. plus they helped to walk me through the whole process. I would recommend them to anyone.

Made the process so easy. Everyone was really helpful and informative