Outdoors Domain Avis 

1 645
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all o... Voir plus

Noté 5 sur 5 étoiles

There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shi... Voir plus

Noté 5 sur 5 étoiles

We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors... Voir plus

Noté 3 sur 5 étoiles

Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021. Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild s... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de barbecue
  2. Magasin de meubles

À propos de Outdoors Domain

Informations provenant de diverses sources externes


Outdoors

Finsol

About us

Outdoors Domain is an Australian owned and operated business that has been offering our customers quality products and exceptional service since 2008 in-store and 2010 online at OutdoorsDomain.com.au. Our retail outlet and offices are located in Melbourne's eastern suburbs and are staffed by a dedicated team who all enjoy and share a love of the great outdoors.

Our credo is simple, we aim to provide you with a seamless and secure online shopping experience, with access to a massive range of products, all at great prices, which you can view and buy from the comfort of your home. We dispatch 99% of orders within 24 hours and offer exceptional customer service that does not stop once we receive payment.

We're 100% Australian owned & operated We're an experienced online retailer with more than 10,000 satisfied customers We promise exceptional customer service from friendly and professional staff We dispatch 99% of orders in 24 hours We have service agents Australia-wide



finsol

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 645)

24 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Disappointment

Issues were -
- Lack of communications with customer
- Lack of Internal communications
- delivering the incomplete unit and having to come back which was an inconvenience
- Not providing all the information, this was to be an installation but was more just assemble.
I had to go and buy a battery and thread tape ( after paying over $13,000 for the unit) to get the BBQ to work as I was told they cannot connect this just as they left.
Overall, very disappointed and would not recommend to any of my friends

16 mars 2025
Noté 5 sur 5 étoiles

Fantastic Customer Service and Product

We had a fabulous experience with the purchase of outdoor BBQ through Sam! He was knowledgeable and happy to answer any and all questions. The BBQ was packed well and easy to assemble. Would highly recommend Outdoors Domain!

14 février 2025
Noté 5 sur 5 étoiles

Gasmate Heater Cover.

Gasmate Heater Cover.
My buying experience was faultless. Great communication and easy transaction. Very fast Postage and great item. Fitted my heater perfectly.

15 janvier 2025
Noté 5 sur 5 étoiles

5 star experience

All staff members in-store were extremely knowledgeable and helped me find exactly what I was looking for, and helped deliver within budget. The team that installed my outdoor kitchen were amazing, I cant speak highly enough of them.

20 janvier 2025
Noté 5 sur 5 étoiles

Excellent range and service

Excellent range and service. Friendly and helpful staff. I had searched everywhere for a particular product and I found it here. So pleased

15 décembre 2024
Noté 5 sur 5 étoiles

Amazing after service.

Had a few issues with a product, the service team was amazing and stopped at nothing to make sure I was looked after and up and rolling again.

15 octobre 2024
Noté 3 sur 5 étoiles

When a stainless steel pizza oven isn't all stainless steel...

Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021.

Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild steel and have completely corroded despite the unit being exclusively stored under cover and the property being 10km from the ocean.

Further the chimney damper handle is badly corroded. Once this inevitably breaks I will have to somehow replace the entire chimney unit or else I won't be able to get the oven to temperature.

Over two weeks after being told they will raise the issue with Fontana am still waiting for a response from the retailer.

Edit: Have come back to me after I prompted them. Hopefully it gets sorted.

1 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional quality products & service

Outstanding end to end service. Pino provided very open honest sales advice and all staff couldn’t have been more helpful with any queries we had. The install guys were very professional and experienced. We couldn’t be happier with our outdoor kitchen.

10 septembre 2024
Noté 5 sur 5 étoiles

Great product and service

Right from the start it was a great experience.
Outdoor Domain had the Gasmate electric BBQ I was after, at a great price, with added bonuses as a package. As it was a gift, I requested specific delivery times - they did their very best to accommodate.
There was a small hiccup with a small item received and again, the did everything to fix it.
Jonathan was amazing with his help.
Highly recommended.

13 août 2024

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