Outdoorsiness.com Avis 

78
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience with Outdoorsiness was fantastic! The website had all the information I needed to make my decision and the product was exactly what I wanted. The order process went flawless, the... Voir plus

Noté 5 sur 5 étoiles

I ordered the 5' log swing. The item came in the expected timeframe and was fairly easy to assemble. I was able to put it together by myself with no help. The swing is beautiful but more important... Voir plus

Noté 1 sur 5 étoiles

Be careful with your ordering. There restocking fee is 30% of the item. Example: $449 item restock fee $135 plus shipping which could be up to $100 for this furniture. Also, should have known with t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were looking for an R.V. power connector and found the right one at Outdoorsiness. It was the right one for our installation, priced reasonably, AND in stock ready to ship. We ordered, it was shipp... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur
  2. aussi dans
  3. Magasin d'articles pour camping-cars
  4. Magasin de matériel de camping

Écrit par l'entreprise

Everything You Need For The Outdoor Hospitality Industry from RV Parks, Campgrounds, Resorts, Hotels and more. Pool furniture, cedar furniture, electrical supplies


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(78)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

great experience

the staff was very friendly and professional. the cedar swing frame was as advertised. it is a good product. I would recommend Outdoorsiness to anyone.

2 mai 2022
Noté 5 sur 5 étoiles

RV Outlet Panel

I ordered an RV outlet panel with 50/30/20A receptacles. Stated lead time was 6-8 weeks. It took a little longer than 8 weeks but was worth the wait as the panel is very high quality.

14 avril 2022
Noté 5 sur 5 étoiles

I have looked and looked for a sturdy…

I have looked and looked for a sturdy chair like this. Lots of flimsy stuff out there. This chair feels as good as it looks. Sturdy and comfortable. I bought one and it lived up to my hopes. I decided to get 3 more cause this is a good price for this quality of chair.

12 octobre 2021
Avis spontané
Logo de Outdoorsiness.com

Réponse de Outdoorsiness.com

Thank you for the review! We are appreciative of your business and hope you enjoy the chairs you ordered

Noté 5 sur 5 étoiles

This company has everyone beat.

This company has everyone beat. I found only one price lower, but with shipping and taxes they are higher priced. I know quality can't be better. I am a customer for life.

28 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

The customer service was fantastic, and the product we received was what we ordered and wanted. The manufacturer was very backordered and didn't make Outdoorsiness aware until well after our order was placed, so it was frustrating how delayed the delivery was in the end. However, your rep kept me apprised of the situation, was very patient with my numerous inquiry emails, and was usually very quick to respond! If the communication had not been so good, I would have cancelled the order and looked elsewhere. Thank you to your rep that handled our order - and the rest of the Outdoorsiness team - for stellar customer service!

23 juillet 2021
Noté 1 sur 5 étoiles

I ordered 2 RV Pedestals from…

I ordered 2 RV Pedestals from Outdoorsiness in April. I was immediately charged, but have waited 2 months to receive these products. In May, I was told they would arrive June 20th. When they did not arrive, and I was once again forced to reach out to Outdoorsiness, I was not given any concrete information on the status of my order. When I recontacted and said I would be notifying my credit card company of a possible scam (I also questioned the unprofessional nature of the "company's" website and customer service), I received an email notifying me that my order would be cancelled. I returned this email with another request for an order status. The following day, I received an email telling me my order was expected to be filled June 30th, followed by an email stating "scratch that" your order has been cancelled and allotted to another customer. This after waiting over 2 months and having been charged for MY order.

23 juin 2021
Avis spontané
Logo de Outdoorsiness.com

Réponse de Outdoorsiness.com

We are extremely sorry for the misunderstanding on shipping times. Our lead times are shown on our product page, with a pop-up on this specific product and on our order confirmation emails. While we understand your frustration, we unfortunately, had to cancel the order due to your credit card dispute. If you would like to replace the order, please let us know and we will do everything we can to assist you. We appreciate your feedback and if you have any further questions feel free to reach out.

Noté 5 sur 5 étoiles

Satisfied in every way!

I am so happy to be able to write a review for Outdoorsiness! Everything about your company and your product was perfect.
I needed 6 pool chairs for my son's wedding on June 12th. I started looking to order them about 3 months ahead of time, but soon realized that every company was back logged due to COVID, except Outdoorsiness. I loved the fact that I could actually call your company and talk to someone about my order. I spoke a real live person, who assured me that the company could have them manufactured and delivered by the first week in June.
They did indeed come in time! They were extremely well packed and covered in blister pack wrapping for protection. The light blue mesh color with white trim looks fantastic next to the pool and completed the decor for my son's outdoor wedding. The chairs are very sturdy and extremely well made.
Thank you so much for your careful attention to every detail!
An extremely satisfied customer,
Kathy

19 juin 2021
Noté 5 sur 5 étoiles

I can't thank you enough

I can't thank you enough! My entire experience with your company was a pleasure. Firstly, your website made it easy to find the chairs I was looking for and place my order without trying to sell me random products or add ons that leave a customer confused and wondering if the product they ordered is in fact complete. Next, your customer service people replied to my emails promptly answering my questions and allaying my concerns. My order arrived exactly when it was promised and it was packaged beautifully protecting my purchase, which was exactly what I ordered! Finally, the quality and craftmanship of the chairs is outstanding. These chairs are worth every penny I paid and I wouldn't hesitate to order again. Thank you!

17 juin 2021

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