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Noté 1 sur 5 étoiles

STAY AWAY!!!!! We got a heat pump system in May and within 3 weeks it failed. Technician came a week later and even though we gave them the fault code over the phone he still checked the fault, confi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We bought a ducted air system a year ago and have had nothing but problems, the ceiling now has multiple holes where attempts have been made to limit how noisy the system is, we are promised that some... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the initial catch up for when Chris (oxyair) sales rep came to our house to actually completing the job it has been an amazing experience. Chris knew that we wanted cost effective option pl... Voir plus

Noté 5 sur 5 étoiles

We worked with Damian who did the installation a few weeks ago. We we're getting x2 more heatpumps installed and we gave him a very specific brief with lots of instructions for placement, indo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Construction & fabrication

Écrit par l'entreprise

Heat Pumps, Air Conditioning and Ventilation - Auckland, Tauranga and Hamilton Residential and Commercial,


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(135)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleased with the HeatPump install

Very pleased with the HeatPump install. I had some specific needs with the install which were no issue for them to meet.
Brent provided I great option that suited out needs, the communication by Brent and the staff was great. the installer was friendly and did a great and tidy job. very happy with the result.

17 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

We had an heat pump installed today

We had an heat pump installed today, and the whole experience was outstanding. Firstly, the young installer Steven McKinney, was the most pleasant and professional person I have met in a long time, he is a credit to the company. He made the whole process seamless, from his no mess at all, and when the job was done, he spent time with me making sure I understood the remote and it's functions. End result, we are so happy with the warmth we now enjoy. Thank you Oxygen Air and a huge thank you to Steven,

10 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Chris and the Team are ten out of ten!

Chris and the Team are the friendliest and most efficient in their field. This is the 2nd heat pump we have had installed by them and would highly recommend them. No question stays unanswered, no problem stays unsolved - everything went like clockwork and follow-up is fabulous - Thank-You, because so many companies these days treat us 'The Customer' as an annoyance rather than their livelihood and Oxygen Air are certainly NOT in that category!

12 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

The day our life changed instantly

Hi Team,

I just wanted to pass on my sincerest thank you for everything your company has done for my family.

It honestly just started with getting a phone call back (so many companies did not) whether that was time of year I don’t know but you phoned back.

Ophelia (sorry if I got the name wrong) honestly was the closest thing I know to an angel. She listened and assured me everything is ok. I don’t really know how she did it but she had someone at my house that day and installation within 3 days.

My beautiful daughter of 7 months had her room go from 24-25 during the day and just hoping it would lower for night to being able to sleep in comfort at any time.

You honestly have changed all of our lives.

I cried (happy tears) Friday night when my daughter was happy and not over heating at night and happy in bed.

I cannot overstate how amazing your company is.

Please thank Ophelia, Josh, Darren (I think that’s his name) and all involved.

20 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

installation of panasonic heat pump

The installers we very curtious, arrived on time, worked extremely tidy and quickly. Installation was followed by the sparky who arrived on time to do the electrical COC.
Oxygen air were the best price for the heat pump which operated faultlessly,

12 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Heat Pump installation

We recently had a heat pump installed and were extremely happy with the whole process. The Oxygen Air representative, Chris Rushton, with whom we dealt, was wonderful. He went through the options available and advised us of the best option for our house. The installation was quick, tidy and on time, and all for a very competitive price. Chris Rushton, as Oxygen Air's sales rep for our area, came recommended to us by our daughter who had had a heat pump installed just before us. I have already recommended Oxygen Air and Chris to other people who are looking to get a heat pump. Top marks to Chris and Oxygen Air!

18 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Thanks Chris Rushton for the advice on…

Thanks Chris Rushton for the advice on which heat pump to go with and where to place it. You gave great advice and options for us to consider. The installers were very efficient and even vacuumed the floor before leaving. Thanks guys for a great service. Being a warm winter so far, we haven't had much of a chance to use it, but when we have tried it, it is great. Thanks Chris and the team

16 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Bruyere Ltd, Builders.

Chris Rushton has now been involved with three installations for my company, Bruyere Ltd.
Two, ducted systems and one Hi-wall.
The installations were a no fuss job with qualified trades persons giving me peace of mind for a quality job.
With Chris's competitive pricing and seamless installations , I will definitely be contacting him for future work.

16 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Thanks CHRIS RUSHTON from Oxygen Air…

Thanks CHRIS RUSHTON from Oxygen Air you made they whole process painless and easy I enjoyed the relieve that my unit gave me in summer and recently have used the heat settings and I am so happy to no longer have to drag out the dehumidifier/ heater / fan my one stop unit is fabulous and I am now thinking I will go ahead with the another unit upstairs and will again be using Oxygen Air and I am happy to recommend Chis and Oxygen Air

15 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Great company to work with

Down to earth team, pleasant and accommodating.

Installation team respectful and polite.

Josh Burmah was a pleasure to deal with.

Ophelia Grewe worked hard to finalise the best deal for me.

Thanks all at Oxygen Air

14 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Thanks Oxygen Air

Thanks Oxygen Air. From the initial visit and quote through to installation, our customer experience has been nothing short of outstanding.

The right system was recommended and the follow up has been excellent.

We thoroughly recommend Oxygen Air and if your experience of their service is anything like ours, then we are certain that you'll be delighted.

Michael & Lesley
St Heliers

1 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

I totally recommend Oxygen Air

I totally recommend Oxygen Air. Their salesman Chris was excellent in understanding our needs and coming up with a solution to meet them. The installation team, from Jeremy coming to visit the site for the scoping visit to the team that installed the kit were professional and slick. They installed the equipment exactly as discussed and promised and did so with great efficiency. We are very happy with the Fujitsu system and have absolutely no hesitation in recommending Oxygen Air.

8 février 2018
Avis spontané
Noté 3 sur 5 étoiles

Some initial issues but were sorted by the company

I was initially not satisfied with the install. The conduit routing to the power source was mounted high up on my weatherboards; I would have preferred it to be below the weatherboard section and routed under the house. One of my weatherboards had been split because presumably the installer did not drill a pilot hole for a screw. I placed a bad review. The owner of the co contacted me the same day and visited me soon after. He was very concerned and promised to rectify all issues. The routing has been promptly changed and the split filled, the painter is attending tomorrow.

2 février 2018
Avis spontané
Noté 5 sur 5 étoiles

We used this company to install a …

We used this company to install a ventilatition system in our home a couple of years ago we were so impressed by their professionalism and service that we used them again to install a Fujitsu heat pump, again we received a prompt and thoroughly professional service. Last week an elderly relative decided to get a heatpump installed. We had no hesitation in recommending Oxygen Air and a Fujitsu heatpump was promptly installed in his home. From the quote to the install we could not fault this company.

25 septembre 2017
Avis spontané
Noté 4 sur 5 étoiles

Oxygen Air was great from start to finish

Brianna's response to my email request was friendly, quick and efficient. She sent a consultant round on the next working day at 6:30pm because I was working that day. The consultant was very patient and explained everything clearly. I was delighted with his suggestion as to where the heat pump should go, giving me maximum airflow to heat the whole unit. I was then given a quick installation date at 8:00am on the day I asked for. Monish and Rajan were very pleasant and did the installation efficiently and neatly. The electrician went out of his way to run the cable through the roof, as I requested. I am so pleased with my Heat Pump, and cannot believe I got it at such a good price and that it was installed with such professionalism. Now the weather has turned cold, I'm snug as a bug, and I don't need a rug. Oxygen Air is a breath of fresh air, literally and metaphorically!

23 juillet 2017
Avis spontané
Noté 5 sur 5 étoiles

Great service

We had sold our home and were 12 days from moving when our 6 year old heat pump broke down requiring a new unit. Brent came in promptly, reviewed the situation and chose a relacement [not the same brand!] that would fit almost perfectly over the existing measurements using the existing pipework. Due to a cancellation this was installed six days later. We are elated and wish to thank the OxyAir team for their professionalism, prompt action and a job very well done. Thanks to all involved.
Pat & John

7 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Great Service

I recently bought a heat pump and the service was excellent.
From talking to Brianna who listened and was able to accommodate and work around my schedule,to Brent who assessed my home and provided solid advice and to Farish who installed the unit.
They all deserve a pay rise-You would not like to lose good employees such as these people
Thanks
Nancie
Papatoetoe Auckland

29 mai 2017
Avis spontané

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