Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Product appears to be okay but was disappointed with delivery. Ordered on a Saturday but wasn’t dispatched until the Wednesday, eventually arriving on the Saturday. Seems very slow and at £4.29, quite... Voir plus

Noté 2 sur 5 étoiles

Having shopped at pabo before when I saw an email promising a free gift I thought why not! Ordered and arrived quite quickly! No free gift! Thought the offer might have expired and I hadn't noticed so... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Having been really pleased with previous orders from pabo I thought I would order again. I placed my order on the 19/05/2016 and payment went straight out. Received an email saying items will be despa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loved the variety of items to choose from and all from the comfort of my home. Easy website to navigate and given a realistic idea of delivery times and options. My box of joy arrived quickly and was... Voir plus

À propos de l'entreprise

  1. Boutique de lingerie
  2. aussi dans
  3. Magasin de sex-toy

Écrit par l'entreprise

Be a pioneer. Be independent. Break down conventions. Do the right thing from the start - even when society is not ready for it. This is what Beate Uhse stands for, in the past, the present, and even the future. Beate Uhse does not only fulfil their customer’s wishes but also inspires and encourages them to pursue their dreams and desires, and to embrace their sexuality. This is the case for all of Europe. After all, with more brands alongside Beate Uhse, such as Pabo and Adam & Eve and with affiliates in the Netherlands, France, Belgium, Austria, Czechia and Great Britain, we are there for our customers.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

231 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(231)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

generally goodm reliable service

fast reliable turn round of orders. value for money on toys but lingerie and fashion tend to be overly priced.
very large selection in all departments

12 mai 2019
Avis spontané
Noté 4 sur 5 étoiles

I placed an order last month iv emailed…

Delivery and update of shipping was bit poor but all in all quality was great packaging great and will order again

5 mai 2019
Avis spontané
Logo de Pabo UK

Réponse de Pabo UK

Dear Allana,

If you would be so kind to send an email to onlineserviceteam@Beate-Uhse.co.uk with your details then we can have a look.

Kind regards,
Pabo Online Team

Noté 1 sur 5 étoiles

Customer service is just not replying emails

The instructions for registering a product is not clear, I followed the instructions but the website layout has already changed. Emailed the customer service waited for two weeks, no response. Student voucher could be applied, enquire customer service, again, no response.

2 mai 2019
Avis spontané
Logo de Pabo UK

Réponse de Pabo UK

Dear,

Sorry for the late respons on your email.
There is being sent a reply today.

Kind regards,
Pabo Online Team

Noté 1 sur 5 étoiles

My parcel finally arrived since…

My parcel finally arrived since ordering on the 15th up.on receiving parcel they were damaged the box was opened my products on show for every body to see

29 avril 2019
Avis spontané
Logo de Pabo UK

Réponse de Pabo UK

Dear Kizzy,

We sincerely apologise for the damaged packaging.
Yesterday we sent you an e-mail to provide you a solution. Please be so kind te reply to that e-mail.

With kind regards,
Pabo Online Team

Noté 5 sur 5 étoiles

Good stuff!

Always a good experience with the items bought with pabo.com - highly recommended

27 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Fantastic, quick and friendly. I've ordered from Pabo for years and keep coming back as their customer service is second to none.

23 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

Avoid!

Avoid!! Wasn’t made clear goods are shipped from overseas. After 10 days no news on delivery so chased. Very poor customer support, just pointed me to DHL website which told me nothing. Eventually discovered the driver had taken my parcel to a local delivery centre but neither Pabo or DHL can tell me where!! I am contacting credit card company for reimbursement

23 avril 2019
Avis spontané
Logo de Pabo UK

Réponse de Pabo UK

Dear Jon,

In the FAQ we state that we are based on the continent and not in the UK.

You can see the address on the DHL site. I also requested the pick up code to be sent to your e-mail address. We also provided the address of the parcelshop in the e-mail.

We understand this is frustrating. We will send DHL a complaint for the fact that the driver left no card in your mailbox, because they should have done so.

Again our apologies.

With kind regards,
Pabo Online Team

Noté 5 sur 5 étoiles

Would use again

Good experience. Ordered Tuesday. Arrived Saturday. There was a problem with one item (error in description) but Pabo resolved it quickly and efficiently. Overall I’m happy

11 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

My order did not arrive

My order did not arrive. I emailed the company and although their website said they would get back in 48 hours but they did not. I then phoned and they couldn’t not help or understand why I didn’t receive my package or get a calling card. They could only tell me they assume the package will come back to their warehouse and if so they will contact me. They couldnt reassure me that if I ordered again I would get my package.

4 avril 2019
Avis spontané
Logo de Pabo UK

Réponse de Pabo UK

We are sorry to learn that the parcel was not delivered.
Unfortunately we cannot do anything at this moment, the parcel was sent back.

I have just sent you an update to your e-mail address.

Our apologies for the inconvenience.

With kind regards,
Online Team Pabo

Noté 3 sur 5 étoiles

Pabo cater very well for the 'adult'…

Pabo cater very well for the 'adult' market and are good at what they do.

I've recently returned to Pabo after being an existing customer around ten years ago.

There are certain things that I miss however. I miss the paper catalogue, the gorgeous shoes they used to sell (they don't sell *any* now) and I also miss the good range of fashion clothing they sold.

Still, I was able to buy a couple of nice fashion items and it's more clothes and shoes that I need; not nipple clamps!

1 avril 2019
Avis spontané
Logo de Pabo UK

Réponse de Pabo UK

Thanks for the feedback Mrs T
Good news, if you keep an eye on us over the next 12 months, we are adding additional Lingerie and Fashion lines every month and hopefully shoes will be back before the end of 2019 as well - please let us know you favourite brands..
Craig - CEO@Pabo by Beate Uhse

Noté 5 sur 5 étoiles

Excellent customer service there was an…

Excellent customer service there was an issue and they resolved it straight away sent out a new product. and the wife loved the products they fit fine. Only issue was not many choices in her size

27 mars 2019
Avis spontané
Noté 4 sur 5 étoiles

Great items, poor packaging

Items finally arrived after I had to contact customer service. I only then found out that they could not find my address but no one informed me. The parcel was very battered and ripped open on one corner. Packaging is very poor considering how personal the items are. Please consider placing the box in a sealed bag.
Items are great though.

20 mars 2019
Avis spontané

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