Good price and decent quality. Took two experienced DIY people over an hour to build each storage box which did appear flimsy out of the box but fairly rigid once built. Overall pretty happy with my p... Voir plus
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♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Voir plus
L'entreprise a répondu
I initially used Packed Direct because they were good value. But then, my purchase arrived with a damaged part. When I raised this with Packed Direct, Julie dispatched a replacement immediately.... Voir plus
870 litre cushion box ordered, it arrived early which was unexpected but very welcome. Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part. Took pic s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Coordonnées de contact
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Royaume-Uni
- support@packeddirect.com
- packeddirect.com
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Web site nice and easy
Web site nice and easy. Good price
Fitted together very easy and well .
Goes great at front gate
Great quick service
Good service and reasonable prices
Excellent Olsen and Smith small waterproof garden storage box at great price. Flat packed but assembly only took a few minutes. Quality is very good and just the right size for storing furniture covers, various tarpaulins and a supply of bungee cords. My order was delivered reasonably quickly and the box was exactly as described.
Quick efficient response
I thought I had ordered an A/C unit from the manufacturer but it obviously diverted me to Packed Direct where the item was £20 more expensive. I e mailed and received a very quick response with a refund made immediately. Delivered by Yodel which was efficient and on time. No complaints about this company
Missing fin! Don't answer calls or get back to you!
Got aqua spirit sup delivered July 1st opened up fin missing. Jenny told on the 2nd will get 1 sent out 24-48 hrs didn't arrive & Ignored so would be careful ordered as any faults you get ignored. So have a paddle board missing fin also paddle board got defaults happy writing with paint glue parts and a tiny bubble that I have sent to aqua spirit and yourself straight away when opened box.
Placing the order was quick and updates…
Placing the order was quick and updates are greatly appreciated keeping in touch with the customer is key customer service
Ordering was fine
Ordering was fine. Delivery was made by Evri. The only thing I didn’t get was the 5% off the next order email (code)
Garden furniture/cushion box
Perfect just as advertised and reasonable easy to assemble together
Good value, good quality
Came promptly, was sturdy and of high quality at a good price, 20 second assembly, push & click wheels.
I like your product
I like your product. The packaging and customer services are excellent
Good communications
Good communications, prompt delivery, product a bit flimsy but easy to assemble and suitable for the purpose I needed it for.
Just what I was looking for thanks
Excellent customer service
Ordered a paddleboard and unfortunately the wrong item was delivered. I contacted the company by email and received a response stating the correct item would be sent out the following day. This item arrived with no problem and Packed Direct arranged collection of the incorrect item.
I was so impressed with the customer service from 2 members of staff (I & V) that I ordered another paddleboard yesterday and received it today. Thank you both for your help.
This company is impossible to contact
This company is impossible to contact! I’ve tried numerous times by telephone with no one ever answering. I’ve also tried emailing via their contact form only to receive no response. Absolutely appalling. The free padlocks supplied with storage boxes don’t appear to work when following the pack instructions (3 people have tried with no luck), but can I get an answer to my request for better instructions? NO. What type of company is this when a customer cannot contact. Beware! Dreadful experience….
Awful
Ordered a bag for my sons birthday, delivery due 17 may, tracking said out for delivery with yodel all day 17 may until approx 9:30 pm when it changed to delivery 21 may.
Sceptical
Firstly, please don't use yodel. They ended up delivering a week late, with no notice, having failed to make one scheduled delivery.
Having put it together yesterday, I am sceptical of the weatherproofness as the lid doesn't seal with the body of the box. It just loosely rests on it with obvious areas where the lid is not even touching the box, causing a gap where water will ingress.
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