Going to Sorrento, Rome and Paris in a few weeks and wanted bags that were easy to carry but pretty secure for carrying passports, credit cards, etc., around. Pacsafe UK seemed to have the best select... Voir plus
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Order arrived very quickly and well packaged. The bag is very clever how it folds down to a crossbody bag, going to be so useful for upcoming cruise. The matcha colour is gorgeous . Have 4 Pacsafe ba... Voir plus
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Easy tranaction at all stages with speedy delivery and a high quality product. After having her purse pickpocketed from her handbag on the Paris Metro I bought this for my wife to ensure it doesn’... Voir plus
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A good all round bag which has a number of security features. I like that the strap and body of the bag is slash proof and the zips are designed to prevent pickpockets. It was quick and easy to order... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Coordonnées de contact
Royaume-Uni
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4,8
Excellent
648 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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A good every day bag…….
A good all round bag which has a number of security features. I like that the strap and body of the bag is slash proof and the zips are designed to prevent pickpockets. It was quick and easy to order and the bag arrived when expected. It says that the bag can hold a 7inch tablet but you may struggle to put in items such as make up or hand creams without making the bag too bulky.
3 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that you appreciate the anti-theft features of your Pacsafe bag, particularly the slash-resistant materials and secure zip design. Providing peace of mind while travelling is exactly what our products are designed to do.
It's also great to know that you found the ordering process straightforward and that your bag arrived as expected.
Thank you as well for your helpful comments regarding capacity. We understand that while the bag is designed to accommodate a small tablet and everyday essentials, carrying additional items such as cosmetics and toiletries may make it feel a little fuller depending on individual needs. Feedback like yours is invaluable and helps other customers choose the right bag for their requirements.
We hope your Pacsafe bag serves you well on many adventures to come.
Kind regards,
The Pacsafe Team
Quick delivery
Shipping was extremely quick. The product itself is wonderful. So many great features. Quality looks good too.
9 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that your order arrived so quickly and that you're pleased with your Pacsafe product. It's wonderful to know that you're enjoying the security features and that the quality has met your expectations.
We put a great deal of thought into designing products that offer both peace of mind and practicality, so it's always rewarding to hear such positive feedback.
Thank you again for choosing Pacsafe and for taking the time to share your experience.
Kind regards,
The Pacsafe Team
Réponse de Pacsafe UK
We're pleased to hear that the product met your expectations and that you found our communication helpful throughout the process. Providing clear communication and quality products is something we take great pride in.
Thank you for choosing Pacsafe and for taking the time to share your feedback. We hope you enjoy using your bag for many years to come.
Kind regards,
The Pacsafe Team
Excellent quality products delivered…
Excellent quality products delivered very quickly. Contact with customer service and their response also excellent.
1 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that you're pleased with the quality of your Pacsafe product and that your order was delivered so quickly. It's also fantastic to know that you had a positive experience with our customer service team.
We work hard to provide both great products and excellent support, so your feedback means a great deal to us.
Thank you for choosing Pacsafe and for taking the time to share your experience.
Kind regards,
The Pacsafe Team
Great product
Great product, such good quality so many layers of security, delivery was really quick, really happy with what I've bought & gives me peace of mind knowing that all my valuables & travel documents will be safe when I go on holiday.
2 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that you're pleased with the quality of your Pacsafe product and the multiple layers of security it provides. Giving travellers confidence and peace of mind is exactly what our products are designed to do, so it's great to know you'll be able to enjoy your holiday knowing your valuables and travel documents are protected.
We're also pleased that your order arrived quickly and that your overall experience has been a positive one.
Thank you for choosing Pacsafe, and we hope your new bag accompanies you on many fantastic adventures ahead!
Kind regards,
The Pacsafe Team
Back pack delivered very promptly
Back pack delivered very promptly. Very satisfied with the security features.
4 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that your backpack was delivered promptly and that you're very satisfied with its security features. Providing peace of mind through thoughtful anti-theft design is at the heart of what we do, so it's wonderful to know the bag is meeting your expectations.
We appreciate you choosing Pacsafe and hope your backpack serves you well on many future adventures.
Kind regards,
The Pacsafe Team
What a fabulous bag
What a fabulous bag. This is the second product I have bought from Pacsafe and I wasn’t disappointed. Quality is great. Delivery was excellent.
4 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that this is your second Pacsafe purchase and that it has lived up to your expectations. There is no greater compliment than a returning customer, and we're thrilled that you've once again been pleased with the quality of our products.
It's also great to hear that your order arrived promptly and that our delivery service met your expectations.
Thank you for your continued support of Pacsafe. We hope your new bag serves you well on many adventures to come.
Kind Regards,
The Pacsafe Team
Excellent product which was delivered…
Excellent product which was delivered quickly. Perfect customer service in response to a query before ordering.
4 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that you're pleased with your purchase and that your order arrived quickly.
It's especially rewarding to know that our customer service team was able to assist with your query before ordering. We always aim to provide helpful, knowledgeable advice so that our customers can purchase with confidence.
Thank you for choosing Pacsafe and for taking the time to share your experience. We hope you enjoy using your product for many years to come.
Kind Regards,
The Pacsafe Team
Pacsafe retractable cable…
Ordered the pacsafe retractable cable lock. Delivery was prompt and quite easy to set the code etc. would recommend.
2 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that your retractable cable lock arrived promptly and that you found it easy to set up and personalise with your own code.
It's great to know the product met your expectations, and we really appreciate your recommendation.
Thank you for choosing Pacsafe, and we hope the lock provides you with many years of reliable use and peace of mind.
Kind Regards,
The Pacsafe Team
Excellent product
I bought the product because of the following features: 1) secure dock lock 2) Rfid safe blocking pocket & material & 3) slash guard strap.
1 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that the security features were the reason you chose your Pacsafe product. The Dock Lock, RFID-blocking pocket and material, and our slash-resistant strap technology are all designed to provide extra peace of mind when you're travelling or out and about.
It's great to know that these features stood out to you and helped make your purchasing decision.
Thank you for choosing Pacsafe and for taking the time to share your feedback.
Kind Regards,
The Pacsafe Team
The Travelsafe is absolutely excellent
The Travelsafe is absolutely excellent. It is perfect for use in Hotel rooms. I am impressed by the quality and the fact that it is lightweight. The 5 litre easily accommodates a tablet, camera passport and phone. Pacsafe have so many great options for anyone who prioritises security.
1 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that you're so pleased with your Travelsafe. It's great to know that you're finding it ideal for use in hotel rooms and that the combination of security, quality and lightweight design has impressed you.
The 5L size is a popular choice, offering enough space for essentials such as a tablet, camera, passport and phone while remaining compact and easy to carry.
We're also pleased to hear that you've recognised the range of security solutions Pacsafe offers. Providing travellers with greater peace of mind is at the heart of everything we do.
Thank you for your support and for choosing Pacsafe.
Kind Regards,
The Pacsafe Team
The colour I had chosen was unavailable…
The colour I had chosen was unavailable so they phoned me to offer another colour - not many companies would bother - a nice personal touch !
1 juin 2026
Réponse de Pacsafe UK
We're delighted to hear that you appreciated the personal service. Whenever possible, we like to contact customers directly if there's an issue with their order, as we know how disappointing it can be when a chosen colour is no longer available.
We're pleased we were able to offer an alternative and help find a solution that worked for you.
Thank you for recognising the extra effort from our team, it really means a lot. We hope you enjoy your Pacsafe product and thank you for choosing us.
Kind Regards,
The Pacsafe Team
The bag is difficult to open
The back is secure but you can't use it. Very difficult for a person who is weak in muscle wise and difficulty. Open the zips as the catches stop you opening them which is a good thing. We're not good if you can't open it
1 juin 2026
Réponse de Pacsafe UK
We're pleased to hear that you recognise the security benefits of the bag and its locking features. However, we're sorry to learn that you found the zips and security catches difficult to operate.
Our anti-theft features are designed to help prevent opportunistic theft, but we appreciate that some users, particularly those with reduced hand strength or dexterity, may find certain locking mechanisms more challenging to use than others.
We value your feedback and will share it with our product team as we continue to balance security with ease of use in future designs.
Thank you again for your honest comments and for choosing Pacsafe.
Kind Regards,
The Pacsafe Team
Disappointing
Disappointed as the bag looked very different from the pictures on the website. The return process is not straightforward.
1 juin 2026
Réponse de Pacsafe UK
We're sorry to hear that the bag did not meet your expectations and that it appeared different from what you were expecting based on the images shown on our website.
We also regret that you found the returns process less straightforward than it should have been. We are continually looking for ways to improve both our product presentation and customer experience, and feedback such as yours is invaluable in helping us do that.
We appreciate you giving Pacsafe a try and thank you for sharing your honest comments with us.
Kind Regards,
The Pacsafe Team
Great bag
Great bag. Confident it will keep my things safe. So good you can extend size if needed.
29 mai 2026
Réponse de Pacsafe UK
We're delighted to hear that you're pleased with your bag and that the security features give you confidence that your belongings are protected.
It's also great to know you're making use of the expandable design. Having the flexibility to increase the capacity when needed can make all the difference when travelling or out and about.
Thank you for choosing Pacsafe, and we hope your bag serves you well for many years to come.
Kind Regards,
The Pacsafe Team
Quick delivery and excellent product
Quick delivery and excellent product. Good to ssee recycling in action
28 mai 2026
Réponse de Pacsafe UK
We're really please to hear that your order arrived quickly and that you're pleased with the product.
It's especially rewarding to know that our commitment to using recycled materials is appreciated. Sustainability is an important part of what we do, and we're always looking for ways to reduce our environmental impact while creating durable, long-lasting products.
Thank you for your support and for choosing Pacsafe.
Kind Regards,
The Pacsafe Team
Love my new bag (8L backpack)
Love my new bag (8L backpack), the number of pockets and safety features are great! Fast delivery as well. Couldn't be a more satisfied costumer.
29 mai 2026
Réponse de Pacsafe UK
We're delighted to hear that you're loving your new 8L backpack. The combination of thoughtful organisation, multiple pockets and anti-theft features is designed to make carrying your essentials both easy and secure, so it's wonderful to know it's working well for you.
We're also pleased that your order arrived quickly and that your overall experience met your expectations.
Thank you for choosing Pacsafe. We hope your new backpack accompanies you on many great adventures ahead!
Kind Regards,
The Pacsafe Team
Zips are a pain, 10/10. 👌
First thought was that the front zip was a pain in the arse to open, had to follow instructions to figure it out, 10/10.
Exactly what you want from an anti-theft bag.
Delivered super quickly and despite being 25L it’s not overly massive or thick, fits a camera bag and a cased laptop in it while still having plenty of room.
28 mai 2026
Réponse de Pacsafe UK
We had to smile at your first impression of the front zip! It's true that our anti-theft features can take a little getting used to, but it's great to hear that once you'd figured it out, you appreciated exactly why it's designed that way. As you say, that's exactly what you want from an anti-theft bag!
Delighted also that you're finding the 25L size practical and spacious without feeling bulky. It's great to know it comfortably fits your camera bag, laptop and plenty more while remaining easy to carry.
Thank you for your kind comments about our delivery service and for choosing Pacsafe.
Kind Regards,
The Pacsafe Team
Réponse de Pacsafe UK
We're delighted to hear that you like the design and found the bag easy to access. We work hard to create products that combine convenience with security, so it's great to know those features are working well for you.
We hope your Pacsafe continues to serve you well on many adventures to come.
Kind regards,
The Pacsafe Team
Easy to navigate site
Easy to navigate site. Great delivery service - arrived day after ordering.
28 mai 2026
Réponse de Pacsafe UK
We're pleased to hear you found our website easy to navigate and that your order arrived so quickly. We work hard to provide a smooth shopping experience from start to finish, so it's great to know we delivered on both service and delivery.
We hope you enjoy using your new Pacsafe product and thank you for choosing us.
Kind regards
The Pacsafe Team
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