Banner for Pacsafe UK

Pacsafe UK Avis 

655
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So with a few trips booked, and having had a bag opened before (nothing valuable taken) I wanted something more reliable. Two trips in it’s been great so far, it’s well made, fits all I need as a pers... Voir plus

Noté 5 sur 5 étoiles

I purchased the Pacsafe® EXP 12" anti theft sling crossbody. it was expensive but the quality is definitely worth the price. I cant find a single negative and i'm glad that I purchased this bag. De... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the first time I've ordered something from this brand even though I've known about their products for some time. I needed a reliable crossbody bag for my travels and decided on this particular... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

A good all round bag which has a number of security features. I like that the strap and body of the bag is slash proof and the zips are designed to prevent pickpockets. It was quick and easy to order... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

655 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(655)

381 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pacsafe purse

Delivered as you said. Product looks as advertised. Already tried my brothers Pacsafe on previous holiday

9 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re pleased to hear that your order arrived as expected and that the product looks just as advertised. It’s great that you were already able to try your brother’s Pacsafe on a previous holiday and decided to choose one for yourself.
We hope it serves you well on your future travels.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Great quality and Looks.

Great quality and Looks.
Very pleased with my Pacsafe bag.
Just checked and it’s a W Anti-Theft Micro Sling. Whatever, it’s perfect for my needs. Passport, wallet, iPhone 17 pro, all fit in with space for as much again. Trialling it around the house it’s sits nicely across my body and allows me access. The zipper security tag is a neat, simple idea and not too much of a fiddle to use.
I’m a male in my 70s and not accustomed to using a bag but this is ok and I don’t feel silly wearing it.

9 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that you’re so pleased with the quality and look of your Pacsafe bag, and that the W Anti-Theft Micro Sling introduced this year is working perfectly for your needs. It’s great to know it comfortably fits your essentials while still having extra space.
We’re also glad to hear that it sits comfortably across the body and that the zipper security feature feels simple and practical to use. It’s especially nice to hear that it feels natural to wear and gives you easy access when you’re out and about.
Thank you again for taking the time to share your experience — we really appreciate it.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

My pacsafe crosdbody saddle bag will be…

My pacsafe crosdbody saddle bag will be perfect for my next trip abroad. Its lightweight and roomy enough to hold a bottle of water as well as my other bits and pieces. I particularly wanted to be able to put water bottle in it as otherwise my hands would not be free and in Aussie heat I need water with me. I like that it is a neat wee bag when not being extended to hold water bottle. Took a while to work how to pinch the zip dock to open zip and that is only minus to it. Not a huge fan of zip dock and would have preferred it to secure in same way as other pacsafe bags do. The cerulean blue is nice shade tho would have like a non patterned version. All in all, I would recommend it as it will protect my belongings, won't be too heavy and will hold my water bottle! Fast delivery. Well pleased!

27 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that your Pacsafe crossbody saddle bag will be a great companion for your upcoming trip abroad. It’s great to know the lightweight design and expandable space work well for carrying essentials, including a water bottle, especially in the Australian heat!
We also appreciate your feedback about the zip dock and understand it can take a little time to get used to. Your comments about the closure and colour options are very helpful, and we’ll be sure to pass them on to our product team.
We’re pleased your order arrived quickly and that overall you’re happy with the bag. Thank you for your recommendation and support.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re really pleased to hear that you find the bag comfortable and secure, that’s exactly what we aim for with our designs.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

From placing the order to receiving was…

From placing the order to receiving was very quick and professional

5 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that the whole process, from placing your order to receiving it, was quick and professional. We really appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Nice quality sling pack, which will last

Nice quality sling pack, which on first impressions appears well made and will last a long time.

I like the various compartments, the fact it takes a an umbrella with ease and the novel 'anti-theft' mechanism. However, at £85 (inc delivery) it's expensive when compared to a decent brand competitor and some leather sling bags.

19 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re pleased to hear that your first impressions of the sling pack are positive and that you like the quality, compartments, and the anti-theft features. It’s great to know it comfortably fits essentials like an umbrella as well.
We appreciate your comments regarding the price. Our bags are designed with specialised anti-theft technology and durable materials to help keep belongings secure while travelling, but we completely understand that value is an important consideration and we’re grateful for your feedback.
Thank you again for taking the time to share your experience.
Kind regards,
The Pacsafe Team

Noté 1 sur 5 étoiles

Not impresssed

6 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re sorry to hear that you were not impressed. If you could please contact our customer care team at customercare@pacsafe.co.uk, we would be more than happy to look into the issue and do our best to help rectify the situation.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

The delivery was very quick

The delivery was very quick. The item is same as described. Cannot wait to use it on travels!

26 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that your order arrived quickly and that the item matched the description. We hope it serves you well on your upcoming travels.
Thank you again for choosing Pacsafe.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Very easy to order

Very easy to order, arrived within 2 days. The quality is brilliant and love the colour that I chose. I had ordered another product for my husband as his Christmas present and he also was delighted. My son and daughter in law also have various bags and they were the ones to recommend these bags.
I would highly recommend.

5 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that ordering was easy and that your bag arrived so quickly. It’s great to know you’re pleased with the quality and the colour you chose.
We’re also really pleased that the Pacsafe bags you purchased for your husband were well received, and it’s lovely to hear that your son and daughter-in-law recommended them too. Recommendations from family mean a lot.
Thank you very much for your support and for your recommendation.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Brilliant products, brilliant service!

I’ve been a fan of Pacsafe products for years, and their customer service is just as impressive as their gear.

I recently ordered a padlock, but someone from the company phoned to explain there had been a technical issue on the website — the item showed as in stock when it actually wasn’t. They refunded the cost in full and, as a goodwill gesture, sent me a different padlock as an apology.

They really didn’t have to go to that effort, so I was genuinely surprised and very pleased with how they handled it. I wouldn’t hesitate to recommend them.

26 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that you’ve been a fan of Pacsafe products for many years, and it’s especially great to know that our customer service matched your expectations as well. We always aim to be open and helpful if an issue arises, so we’re pleased the situation with the padlock was resolved in a way that left you happy.
Your kind words and recommendation really mean a lot to our team.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Arrived safely on time

Arrived safely on time, nicely packed

25 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re pleased to hear that your order arrived safely, on time, and nicely packaged. We really appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

The velcro is hard to separate

Although this wallet does its job, separating the velcro is difficult for my hands, unfortunately. Maybe another design for people with arthritis is needed. Bit pricey too.

2 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re pleased to hear the wallet is doing its job, but we’re sorry to hear that the velcro closure has been difficult to separate. We understand that this can be challenging for customers with arthritis, and your feedback about alternative designs is very valuable. We will certainly pass this on to our product team for consideration in future developments.
We also appreciate your comments regarding the price and will continue working to ensure our products deliver both quality and value.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Fantastic product as always

Fantastic product, bright colour with striking pattern. Very well designed with safety at the heart of everything they do. Delivery was quick and well packaged. I cannot recommend Pacsafe enough,gives you peace of mind when out and about.

4 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that you’re pleased with the product and that you like the bright colour and striking design. It’s great to know the security features and thoughtful design stood out to you, as keeping our customers safe while travelling or out and about is always at the heart of what we do.
We’re also pleased that your order arrived quickly and well packaged. Thank you for your recommendation, it really means a lot to us.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Perfect for everyday needs, love the colour!

Love this bag! Perfect for everyday use, light, comfortable to wear, everything packs into easily accessible places, so less an encumbrance than the usual handbags. And I love the Fresh Mint colour!

4 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that you love the bag and that it’s working so well for everyday use. It’s great to know you find it light, comfortable, and easy to organise your essentials without the bulk of a traditional handbag.
The Fresh Mint colour has been very popular, so we’re pleased to hear you’re enjoying it too!
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Excellent customer service throughout…

Excellent customer service throughout and wonderful products

4 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that you experienced excellent customer service and that you’re pleased with our products. Providing helpful support and high-quality products is always our goal, so it’s great to know this came through in your experience.
Thank you again for your support.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

worth the wait

Excellent features worth the wait for the the grey to be back in stock. All the security features and more.

25 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re really pleased to hear that you feel the security features were worth the wait for the EXP 12 grey/slate version to come back into stock. It’s great to know you’re enjoying all the features designed to help keep your belongings safe.
Thank you again for your support.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Perfect bag

Perfect bag! Great size and attention to the detail. Filled with clever but simple to usrAnti-Theft technology, but not obvious to everyone else.

24 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear that you’re enjoying the bag and appreciate the size and attention to detail. It’s great to know the anti-theft features feel clever yet simple to use, while still remaining discreet.
That balance of security and everyday practicality is exactly what we aim for.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Arrived quickly, and looks useful

Arrived quickly, my husband is very pleased with it. It looks like it will easily hold passport, wallet, sunglasses, and possibly a small bottle of water. The only slight downside is the clip you use to do, and undo the waist band, is slightly tricky for a man with big fingers, but no doubt he will get used to it! Ideal for our travels to Asia.

2 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re delighted to hear the bag arrived quickly and that your husband is pleased with it. It’s great to know it has the space needed for travel essentials like a passport, wallet, sunglasses and other small items.
We also appreciate your feedback about the waist strap clip. It’s designed to be secure, but we understand it can take a little getting used to, especially with larger hands.
We hope it serves you both well on your upcoming travels to Asia and wish you a fantastic trip.
Kind regards,
The Pacsafe Team

Noté 5 sur 5 étoiles

Very useful

2 mars 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re pleased to hear you found the product very useful. We appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team

Noté 3 sur 5 étoiles

Enough space.

Space enough to store cash and credit cards and passpprt. However very expensive for what it is.

2 février 2026
Logo de Pacsafe UK

Réponse de Pacsafe UK

We’re pleased to hear that you found the wallet has enough space for your cash, credit cards and passport. We appreciate your feedback regarding the price and understand that value is an important factor when choosing travel accessories.
Our products are designed with high-quality materials and built-in security features to help protect your belongings while travelling, but we are grateful for your feedback and will continue working to deliver the best possible value.
Kind regards,
The Pacsafe Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus