Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Never ordered from this company before, but I'll certainly be using them again. Price was Very competitive and delivery was Well ahead of estimated time given; topped off by using the most reliable co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent Social session today with Joel the coach. Smaller group today so more time for individual coaching. Had plenty of match experience today and really enjoyed mixing with the other players. Ex... Voir plus

Noté 4 sur 5 étoiles

Slow delivery of the ordered item, which is probably mainly due to the carrier Evri. The product wasn’t suitable for me, so I arranged for a Refund. This return also took an excessive time, again du... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked to be part of a new small, 1-hour long coached class (4 people max.) for advanced padel players. The coach was Dario. I got lucky. Because it was a new service, it ended up being just... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de sports

Écrit par l'entreprise

Padelspeed is a leading online retailer of quality padel tennis equipment and other racket sports equipment. We sell padel rackets, court shoes, padel balls, and sportswear, as well as a great range of squash rackets and tennis gear. Based in South Wales in the United Kingdom, we ship worldwide and offer competitive prices on all your padel gear, racket sports equipment and court clothing.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just what (local) padel is all about

I booked to be part of a new small, 1-hour long coached class (4 people max.) for advanced padel players. The coach was Dario.

I got lucky. Because it was a new service, it ended up being just me and Dario, so it was a really focused session on just what I wanted to work on.

Dario was excellent. He was knowledgeable, reassuring, and he paid attention to the details of my technique and talked to me about strategy and mentality.

All the guys I've interacted with at Padelspeed have been excellent, and I have no hesitation in continuing to buy my equipment from them, entering tournaments that they host and using their coaching services.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great lesson

Great lesson, really enjoyed!

21 mars 2025
Avis spontané
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Réponse de Padelspeed

Glad you enjoyed it, Elin! Thanks for coming and see you on court or in the store again soon :)

Noté 5 sur 5 étoiles

Great Rackets, Great Service!

I've recently purchased a couple of squash rackets from Padelspeed for a brilliant price, and also had a really positive experience with their customer service team! Upon checking out, I realised that I'd mistakenly only added one racket to the order. I contacted Padelspeed via Web Chat explaining the issue and was responded to within minutes. They simply sent over a balancing invoice to pay and the additional racket was added to my existing order. Great service! :)

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Customer Service and Professionalism

I recently purchased a squash racket from Padelspeed, and although the parcel was unfortunately lost due to the courier’s mishandling, I have to say the way this situation was handled by the shop was truly outstanding.

From the very beginning, their communication was excellent, and they took full responsibility for resolving the issue, even though the fault clearly lay with the courier. Joel, in particular, went above and beyond to ensure I was kept informed every step of the way and processed my refund quickly once it was clear the parcel could not be retrieved.

Their professionalism, care, and exceptional customer service turned what could have been a frustrating experience into a positive one. Despite the lost parcel, I will absolutely shop with Padelspeed again in the future. It’s rare to find a business that truly values its customers the way they do.

Highly recommended, and I look forward to returning for my next purchase!

3 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Called me to say they only had 1 racket and will send the other I ordered once in. To call me rather than email me, puts them in a different league already

20 novembre 2024
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Réponse de Padelspeed

Thank you, John — hope the kids enjoy the new rackets! 😊

Noté 4 sur 5 étoiles

Not the best customer experience

Slow delivery of the ordered item, which is probably mainly due to the carrier Evri. The product wasn’t suitable for me, so I arranged for a Refund. This return also took an excessive time, again due to the carrier, Evri.

The purchase price has been refunded to me, less the initial carriage cost £5.95.

3 novembre 2024
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Réponse de Padelspeed

Thank you for the feedback, Graham. We have taken this on board and we have actually just changed our delivery service to ensure orders are delivered as quickly as possible in future! Sorry it took a while for you, but we are aiming for next day delivery for most orders as standard moving forwards now we are settled in new premises here in Cardiff so that will make for a much better customer experience. Thanks for taking the time to review us and please do come back in the future.

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, rapid delivery and cheapest price on web for new Tecnifibre racket.

21 octobre 2024
Avis spontané
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Réponse de Padelspeed

Glad you got the best deal and thanks for the review! :)

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