I originally ordered 2 paintings and they were very good. The outlines were all in black and easy to see and the numbers were all similar colours to the paint , so you did not need to paint over them... Voir plus
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Dreadful experience. I looked at one review on their website for the painting I bought . . . should have come here instead. Poor quality, dried up paints, and some numbers rubbed off when I primed the... Voir plus
Very poor customer service. The kits do not come with enough paints to cover the canvas once, let alone a second layer to make it look good. Website claims that it can happen and to simply contact... Voir plus
Ordered 3 pictures to play with whilst in Covid lockdown and got started straight away, but then realised we’d only been sent 2. The customer service team very kindly Sent through the remaining pictu... Voir plus
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Visit www.paintbynumbers.com.au for Paint By Numbers for Adults - shipped direct from Melbourne, Australia. Over 100 exclusive designs. Email us at team@paintbynumbers.com.au for any assistance!
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115 avis
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Relaxation on a canvas
Very fast postage
Product was exactly as shown in picture
12 juin 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Maurs, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Fantastic website and great communication 👏
Friendly staff that email quickly if you have any questions. Have just placed my second order, painting has turned out so beautifully, great website, fast delivery and the painting kits come with more than enough paint.
25 mai 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Melissa, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Strong and consistent communication as…
Strong and consistent communication as well as friendly and professional.
Quality of craftsmanship is excellent!
Turn around time is quick!
Happy to continue purchasing more customised paint by numbers! They have made perfect gifts for my friends and family!!
10 mai 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Leonie, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
This was a new experience for me
This was a new experience for me. I received it as a gift and was a bit sceptical but it proved to be great fun and a such a good way to chill out! Highly recommend.
17 avril 2023
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Réponse de Paint By Numbers Australia
Hi Gez, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
I loved painting Marilyn!
I loved painting Marilyn!
One of the colours was not provided but was quickly remedied and sent out straight away with speedy delivery.
I will definitely purchase again!
4 avril 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Kelly, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
This company is a great communicator…
This company is a great communicator and listens to the customer when an issue arises and then gets to work to fix it pronto.
7 mars 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Maureen, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Quality products arrived quickly.
21 mars 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Jessica, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Great customer service
Great customer service. Received the kit within a few days. They emailed to check to make sure I received it. The kit is of high quality. Highly recommended.
26 février 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Daniel, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Beautiful paintings, paint could be better
Beautiful paintings, fun to do.
4 stars for two reasons:
Some colours (e.g. yellows) are never pigmented enough to cover the number in their cell. This can be solved best by using a white paint to cover them before using the desired colour.
Additionally I wish there was some more paint for colours that are used a lot. Some colours have lots left over, but others I was scraping the pot to get enough to just barely cover the cells needed.
18 janvier 2023
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Réponse de Paint By Numbers Australia
Hi Cate, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
This company is fantastic
This company is fantastic. Their customer service are quick to respond, helpful and follow up to ensure everything is going smoothly. I have completed one pbn from this company and absolutely loved it also I've bought 2 more! Highly recommend.
15 février 2023
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Réponse de Paint By Numbers Australia
Hi Beth, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Fast delivery and genuine care.
My order was instantly acknowledged and the item was delivered ASAP. I had a query a few days later which was answered promptly. I look forward to making another purchase in the future.
1 février 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Anna, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Speedy delivery with a personal touch
Very fast turnaround from ordering to delivery and a follow-up email gave a personal touch
23 janvier 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Peta, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
SCAM SITE
Do not use this site
Reply:
Order was finally received a few months after placing the order. I tried to contact by phone to see what the problem was but found that the address and number I was given was not correct. I tried to locate the premises on a Google search and found that the warehouse was listed in Melbourne. Contacted one of the tenants at the address and found that they had new heard of Paint by Numbers at that address. So I automatically assumed it was a scan and hence the review. By the time goods had arrived it was 4 weeks after my wife's birthday.
31 janvier 2023
Avis spontané
Réponse de Paint By Numbers Australia
Hi Greg,
We would like to inform you that if your claim has no basis and is defamatory, it will be reported accordingly.
We kindly request that you send us a screenshot of the order you placed. This will allow us to investigate the matter thoroughly and address any concerns. Please email your screenshot to: team@paintbynumbers.com.au so we can look into this further.
Your cooperation is highly appreciated as we strive to address any concerns and ensure your satisfaction. Please don't hesitate to contact us with any further information or questions you may have.
Fast delivery and great customer service
The paint by numbers I ordered arrived promptly (within a few days) and the customer service is incredible - particularly Anna, who was very helpful with my order when I realised I had submitted the incorrect postal address.
22 décembre 2022
Avis spontané
Réponse de Paint By Numbers Australia
Hi Kaila, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Great product and customer service
Great product and great customer service when assisting with a tracking query.
20 décembre 2022
Avis spontané
Réponse de Paint By Numbers Australia
Hi Drew, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
I have painted around 20 canvases and…
I have painted around 20 canvases and have really loved the experience
I find it totally relaxing and satisfying
It engages me in my own mind…..good therapy
12 octobre 2022
Avis spontané
Réponse de Paint By Numbers Australia
Hi June, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
I had a small glitch more to do with…
I had a small glitch more to do with Australian post
The peeps at Paint by numbers answered my query straight away and kept me up with details of arrival
My granddaughter loves it and the gift wrapping was gorgeous
7 novembre 2022
Avis spontané
Réponse de Paint By Numbers Australia
Hi Julie, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. We're glad your granddaughter loves our painting kit. Reviews like this are the reason why we work hard. Happy painting and take care!
Amazing customer service!
The Paint By Numbers Team were amazing to deal with! They were so helpful and even provided free express shipping to ensure I received my paintings in time after a slight delay. I will definitely be using Paint By Numbers Australia again and would highly recommend them!
14 septembre 2022
Avis spontané
Réponse de Paint By Numbers Australia
Hi Jaclyn, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason for which we work hard. Happy painting and take care!
Excellent service great communication
10 août 2022
Avis spontané
Réponse de Paint By Numbers Australia
Hi Sharon, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. Reviews like this are the reason why we work hard. Happy painting and take care!
Great products and wonderful customer service
Ordered 3 pictures to play with whilst in Covid lockdown and got started straight away, but then realised we’d only been sent 2. The customer service team very kindly
Sent through the remaining picture straight away and communicated very well with me, even to ensure we’d received the parcel in the mail. Very happy with the paintings, my friends can’t believe they’re paint by numbers (I can because I’m no artist haha)
5 août 2022
Avis spontané
Réponse de Paint By Numbers Australia
Hi Rachel, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason for which we work hard. Happy painting and take care!
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