Pajamavillage Avis 

131
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best quality clothes in reasonable price as compare to other websites and quality is really good. I am happy with my purchase

Noté 1 sur 5 étoiles

Avoid......I wish I'd read reviews before I ordered. Pjs have finally arrived, 11 days after Christmas and the quality is very poor they're made of cheap nylon static material and nothing like pictur... Voir plus

Noté 1 sur 5 étoiles

Ordered Christmas pjs came and one set was poor fitting asked for return details offered me 40% refund to keep the order which they never gave me!! The other set literally fell to bits at the seams wh... Voir plus

Noté 1 sur 5 étoiles

I ordered 7 sets of pajamas and 10 days later they still haven't even shipped. The email address to complain is a Gmail email - huge red flag, what reputable company uses a Gmail email? I then we... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

"Welcome to Pajama Village, your one-stop destination for the coziest and trendiest pajamas in town. At Pajama Village, we believe that comfort and style should go hand in hand, ensuring you get the comfy warmth touch in every weave of pajama sets that lets you feel free from every-day stress. Here, we are passionate about providing top-quality pajama sets, including alluring Women's Shorts, Matching Family Christmas pajamas, and Ugly sweaters, that cater to all tastes and preferences."" We wish you happy pajama shopping!"


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(131)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Really bad quality

This website sells items that are not accurate to pics and descriptions.
The Pjs I ordered are of such bad quality, for $60 it feels like a total scam. Don't get sold by the pretty pics.

15 août 2024
Avis spontané
Noté 1 sur 5 étoiles

STAY AWAY

STAY AWAY
Worst customer service ever, they lie and have do not reply to emails regarding missing shipment

9 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst customer service

These reviews must be from the company as they have the worst customer service ever. Ordered Christmas pajamas weeks ago and was told they would not use Canada post. Now they say they are waiting to see if the strike ends (as of Dec 13). Tried to cancel the order and they have totally ghosted us. DO NOT ORDER

13 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Completley wrong sweater was shipped…

Completley wrong sweater was shipped out. I ordered a Medium male and received a small kids and the sweater quality is terrible. No information on how to send the sweater back for a refund. I sent emails that bounce back, went on their website and they have a section to send inquiries that they allegedly respond to in 24-36 hours. It has been a week and I have yet to receive a response. Don't bother with these people, you get what you paid for.....

25 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAM

Horrible quality and small sizing. There is no way to reach this company either. They don’t respond to emails. This company needs to get shut down. Huge scam.

18 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not buy

Shipping was fast, however the quality of the pyjamas was terrible. It said to order a size smaller, however the clothes ended up being too big. Return is at a cost to the buyer and you have to reach out via an email that never gets delivered. You try reaching out via the website and get no response. This merchant screams fraud. Buyers beware.

27 novembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Not a quality product

They shipped to me quickly but the quality was terrible. Thin polyester that hung terribly creating creases right through the decal. It said to order a size smaller so I did and my husbands did not fit at all and mine was too long in the leg and too short in the arms.

There is no way to contact the company except by email, and then they want you to return the product at your own expense (even if you elect to exchange - you are on the hook for paying return shipping).

Bottom line: buyer beware. It is not fun dealing with this company.

26 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam

I ordered 7 sets of pajamas and 10 days later they still haven't even shipped. The email address to complain is a Gmail email - huge red flag, what reputable company uses a Gmail email?

I then went through the reviews on this website and am suspicious of how similarly all the 5 star reviews are written. If you look at the 1 star reviews you'll see many from November - January last year where the pajamas never arrived.

If you still want to purchase from this site, at least use a credit card so you can issue a charge back.

23 octobre 2024
Avis spontané
Logo de Pajamavillage

Réponse de Pajamavillage

Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience and truly appreciate your feedback. We would be very appreciative if you could reply to the private message sent to you and share your order number with us. Please know that we are committed to improving our customer service and communication.

Noté 1 sur 5 étoiles

Sizing is way too small

Sizing is way too small, and the PJs I ordered are knock offs when compared to the photograph of what I ordered. VERY disappointed to say the least and returns are complicated and not guaranteed. This company is a Chinese company pretending to be a Canadian company! Buyer beware! :((

11 septembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Decent quality

The quality of the pajamas is premium and good, at a reasonable cost. But the fabric could be more comfortable.

2 juillet 2024
Noté 4 sur 5 étoiles

Good

These pajamas are really warm and cozy for a night's sleep. I like these pajamas, but my only concern is that the pants are baggy. Could be better.

29 juin 2024
Noté 5 sur 5 étoiles

Super comfortable PJs

Pajamas are lovey and fantastic; they really exceeded all my expectations in quality and comfort. Worth every penny.

28 juin 2024
Noté 3 sur 5 étoiles

Fine choice

The pajamas are of fine choice and are within budget, but the material is average and not as expected. Overall good.

27 juin 2024
Noté 3 sur 5 étoiles

Just okay

They're fine for summer, but not great for cooler weather as the fabric is thinner. But ok with the quality.

23 juin 2024
Noté 4 sur 5 étoiles

Lovely PJs

My pajama sizing runs a bit small. I recommend sizing up for a more comfortable fit.

22 juin 2024
Noté 3 sur 5 étoiles

Fine PJs

The fabric feels nice, but after one wash, it started to lose its shape. But yeah, the comfort of the fabric is good.

20 juin 2024

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