Palm Spas Avis 209

Very informative and called back with questions and WhatsApp messages to answer all questions, although we have only had the spa one weekend thus far it does seem really good quality and I was amazed how it held its temperature preventing the pump running ning all night long (Spritz +). Real credit needs to go to the delivery team two cracking lads that couldn't do enough, explained everything in detail and made sure any questions where answered. If all stays like this I will remain one happy customer.

Well done Palm Spas

We bought a 2 person spa and just love it. The pre sales delivery and aftercare is just brilliant. We’ll done to all the team.

Jamie and Tom arrived with my hottub this morning. Really lovely and friendly. Installed tub and explained everything I needed to know in detail. Extremely helpful and pleasant. Thanks guys!!! Will be in my tub tonight!

Happy with hot tub and service, thank you!

Great communication throughout transaction and delivery.
Spa ordered was delayed by supply chain issues but we were able to phone and speak to someone easily.
Delivery was excellent. Slightly difficult access but the two lads didn’t huff and puff ( as we have experienced with a previous firm)
Sited the spa perfectly for us and gave concise instructions.
The cover lifter we realised wasn’t needed so we sent it back and received a refund with no hassle.
Excellent company.

Excellent steps - firm and stable and easy to put together . Good value - ordered another 2 sets.

Sales advice and after sales both very good.

We bought our spa back in April '21 and were delighted with the service. We had an issue recently which turned out to be a blown fuse. Once again Palm Spas provided a fantastic service in problem solving and eventually offering a service call made by Aaron and his crewmate. They fixed the issue and even did a little extra work tidying up the power cable. Would recommend to anyone.

What can I say. Palm spas have been amazing from start to finish. Very straight forward to order, polite and helpful selling team and the installation/delivery men (Jamie & Joe) went above and beyond when here. They were very polite and knowledgeable and took time to explain every aspect of the tub to me. It was a pleasure having them in our home.

From start to finish been spot on especially the delivery people grant and Jamie could not do enough for us very well mannered and polite explained every little detail and I appreciate getting the hot tub in the garden would recommened came on time thanks again especially grant and Jamie there service was brilliant lee

Quick efficient delivery, I messaged to check something out of hours and got an almost immediate response!

Fantastic service and great product, will defiantly be buying from you again!!!

Absolutely fantastic customer service hot tub ordered on Tuesday delivered on Friday, the 2 guys that’s delivered the tub were very professional and told us everything we needed to know, love our tub would highly recommend this company

Really good customer services from pre-sales all the way through delivery and to post sales.
Particularly impressed with the speed of resolution of queries and replacement parts shipping times.
I rarely take the time to write reviews, and only do so when I have been genuinely impressed with customer service or products and can say that on both fronts Palm Spas have been exemplary!

Palm spas were excellent from the first enquiry to the Install

Great communication, service and price,

Grant and Kyle the installers were very efficient and helpful, I would highly recommend this company to anyone

⭐⭐⭐⭐⭐⭐⭐⭐⭐
Great service, great product, great efficiency on delivery and install

Palm spas give a very good service.
Order arrived very quickly